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If you are in brick-and-mortar banking you probably want to transform your bank branches into a branch of the future. You need to accelerate the transformation but do not forget thinking at the well k...
Banks are shifting their digital prominence to bill payments and presentments with advancements in Web, Mobile and Social media along with the rise in it's customer adoption. In fact, in the years to ...
The False Positives “If any financial crimes compliance people out there have just plugged in a monitoring system and think that they’re done you’re going to be flooded with alerts without any conte...
Recent fines and admissions from regulators in many markets from commodities to currencies has proved that market abuse is sadly rife in our exchanges . I have been brave enough over the last decade t...
The focus is on "branch transformation" You may use them in your next presentation ;-) Teller-less, Omni-channel, No-teller, Branch of the Future, Universal banker, Virtual Teller, Remote Te...
Debit and Credit cards have been seen in banking landscape since mid-1960s, so we can safely conclude that it is quite likely that our current customers and even their grandparents somehow used cards ...
The introduction today of the US Financial Transparency Act 2015 is a reflection of a fundamental need for change that is gaining recognition around the world – a need for greater transparency, standa...
Recent European commission's report stressed the need for single Digital market across EU states and how it will benefit consumers, SMEs and start-ups, creative sectors and industry at large. EU commi...
We often talk about whether banking the poor can be profitable, as though that’s the only thing stopping banks from providing the financial services the poor need. But in reality, the bigger challenge...
USER ID and PASSWORD is most commonly used credentials for Digital Banking access, so we need to deliver them to the customers who would like to use our online or mobile banking. In order to facilitat...
This post will take a closer look at FCA’s position on transaction reporting inspired by recent news of the FCA fining a large financial institution for breaches of reporting obligations under MiFID, ...
Anyone who's read from me or spoken to me before, knows I am obstinately passionate about the concept of "Emotional Banking"/"Emotions and Banking" - just "Money and Feelings&...