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Expert opinions

Saeid Kian

Saeid Kian Co-Founder and CEO at Ribbon

In The Age Of Efficiency, Financial Institutions Also Need To Remember Empathy

The finance industry is under constant pressure to continuously innovate and deliver faster. Added to that is the underlying emphasis to drive a digital-first experience, which has really shaped technological transformation across financial institutions. Efficiency has become the benchmark of success, but the focus on speed and automation risks...

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Thorsten Hein

Thorsten Hein Principal Product Marketing Mgr. & Insurance Lead at SAS

Synthetic data gives premium pricing a makeover

Insurance pricing is a complex exercise. To set the premium price for a policy, an insurer must evaluate various risk factors associated with the person, property or entity to be covered. And insurers shouldn’t be limited to their own internal risk assessment alone; they should combine their own data with market data to understand the pricing stra...

/ai Digital Insurance Trends

Paul Quickenden

Paul Quickenden Chief Commercial Officer at Easy Crypto

AI agents meet stablecoins…when money gets interesting!

Imagine waking up and… Your alarm goes off at 6am. By the time your feet hit the floor, an AI agent has scanned your smart fridge, noticed you’re low on your favourite milk and already placed a grocery order that will be delivered by 8am. On your way to work, your agent has rebalanced your monthly budget after a spending ‘blowout’ at a restauran

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Coman Wakefield

Coman Wakefield Global CTO of Data Quality at Experian

Reuters Momentum Highlights: Leading Through the Acceleration of AI

I had the opportunity to moderate a panel at the Reuters Momentum AI event in London this week, where the pace and scale of technological transformation were unmistakable. What became clear during the panel was that the conversation has moved decisively beyond experimentation, with AI now firmly established as a core driver of operational efficien...

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Christine Foster

Christine Foster General Manager GenAI CoE of Expertise at Experian UK&I

Lessons in building the future with AI from Reuters Momentum

AI adoption is gaining momentum across industries, but turning promising pilot projects into enterprise-wide transformation remains one of the most pressing and complex challenges for business leaders. While the potential is vast, the path to scale is often obstructed by familiar barriers which include a shortage of skilled talent, fragmented data...

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Research

Future of Report

The Future of Cross Border Payments 2026: Strategies for Success

A special edition for Sibos Europe 2025 The pace of the financial industry is unrivalled. The cross-border payments landscape is rapidly evolving and maturing as emerging technologies develop, new regulations come into play, fraud dominates, and global consumers demand instant payments.  How is the industry responding to these changes, and what strategies are banking experts and leaders deploying to combat the onslaught of challenges as the future draws nearer? Sibos 2025 in Frankfurt will be a forum for conversation on the next steps for the financial sector, and how to conquer the next frontier of global finance.  This Finextra report analyses key innovations, explorations, and sentiments on the cross-border payments landscape, featuring key insights from Absa CIB, BNY, Crown Agents Bank, Commerzbank, the Financial Conduct Authority, FV Bank, HSBC, ING, Januar, JP Morgan, National Australian Bank, RBI, Santander, Société Générale, Standard Bank, Standard Chartered, State Street, and ZA Bank. It discusses:  Agentic AI and GenAI revolutionising cross-border payments;  The implications of a post-ISO 20022 migration world;  How banks are future-proofing their cross-border payments frameworks;  Financial crime and fraud prevention in payments;  The digital transition to cloud native infrastructure;  Challenges and opportunities in instant payments;  How rapidly emerging technologies will define the future of cross-border payments. 

565 downloads

Event Report

Modern onboarding: Optimising KYC through data integration and AI

The integration of technology and data continuity, combined with digitisation, automation, and AI, is revolutionising KYC and onboarding in the banking industry.  In today’s fast-paced financial landscape, efficient client onboarding is crucial for operational excellence and effective customer lifecycle management. Financial institutions are increasingly redefining their Know Your Customer (KYC) processes to reduce inefficiencies and enhance the overall customer experience.  Integrating advanced technologies and real-time data processing can significantly accelerate these processes, providing clearer customer insights and reducing complexities. Data integration and AI allow the streamlining of KYC and onboarding procedures, ensuring seamless interactions and improving transaction accuracy and security. By embedding these capabilities within client environments, institutions can facilitate easier access to verified information, fostering trust and long-term business relationships.  This report highlights the key takeaways of a Finextra webinar, hosted in association with NICE Actimize, by a panel of industry experts. Discover:  Today's KYC inefficiencies and challenges;  The impact and importance of data; and  How digitisation, integration, and AI can streamline KYC and onboarding. 

292 downloads

Event Report

The Outsourcing Imperative: The strategic importance of partnerships for cloud-based payments

The financial services industry is at a pivotal moment where cloud technology and strategic outsourcing offer pathways to enhanced operational efficiency and competitiveness. Explore the Outsourcing Imperative.  In today’s rapidly evolving financial landscape, managing complex financial systems has become increasingly challenging for banking providers. The demands of mature cloud technology, evolving payment rails, and channels such as real-time cross-border payments and stablecoins require innovative solutions. Additionally, regulatory differences by country and region add another layer of complexity, especially for banks operating across multiple borders.  With the buzz around generative AI and other emerging tools, financial institutions must consider outsourcing certain functions to maintain competitiveness and efficiency. Enhancing user experience and regulatory compliance are paramount, as customers now expect a variety of payment options, from digital wallets to AI-driven payment agents. Outsourcing becomes key in today’s payments landscape, and financial institutions are increasingly turning to Payments as a Service (PaaS) to navigate the complexities of modern banking operations.  This report highlights the key takeaways of a Finextra webinar, hosted in association with FIS, by a panel of industry experts. Discover:   Drivers for adopting cloud-based payments;  Why banks and cloud are still an unfinished story;  Why outsourcing is necessary in today's payments landscape; and  How banks can change the status quo through partnerships. 

175 downloads

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FinextraTV

The Importance of AI with Privacy at Its Core

Taking time out from Mastercard's RiskX event in Rome, Caroline Louveaux, Chief Privacy, AI & Data Responsibility Officer at Mastercard, joined the FinextraTV studio to talk about how to embed privacy into design solutions. Beyond this, Louveaux spoke to the use of synthetic data and called for more proactive governance, instead of reactive compliance.

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Long reads

Dimitrios Salampasis

Dimitrios Salampasis Assoc. Professor, Emerging Technologies & FinTech at Swinburne University of Technology

From biology to business: Neuromorphic computing pathways to intelligent innovation

From algorithms to AI: Promise, power, and the pressing challenges ahead Large scale datasets and information processing requirements, within complex environments, are continuously reaching unprecedented levels of sophistication, especially in the advent of artificial intelligence and other emerging technologies, pushing the boundaries of fierce c...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is treasury technology?

According to PwC’s 2025 Global Treasury Survey, in today’s volatile “macroeconomic environment, a ‘cash-first’ operating model is no longer optional. Treasury must lead with forecasting accuracy, real-time visibility and centralised control.” The only effective means for organisations to achieve these goals – as well as weather the headwinds of st...

Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

The AI energy crisis: Why chatbots are using up our drinking water

Just this week, the Trump administration has introduced its new ‘AI Action Plan’ with the direct aim to speed up the adoption of AI and the build of more data centres, all the while cutting regulation to enable this. As the world continues its AI race, how much is too much? Concerns have long been raised about the amount of energy AI uses. The In...