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News and resources on artificial intelligence systems, innovations and initiatives worldwide.

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Expert opinions

Jignesh Kapadia

Jignesh Kapadia 

Future Of Financial Services with Evolution of AI

Financial Services Industry plays a very crucial role in global commerce landscape. It is undergoing a rapid transformation with new technology advancements and innovations, changing customer’s behavior, expectations and a regulatory landscape that is ever demanding. The Executives (CXO/CMO/CRO/CFO/CPO/CDO) face a challenge to tr

/ai /wealth

Chris Poulios

Chris Poulios Product Marketing Manager at Moveo.AI

Banking-Specific LLMs vs. GPT-4: Strategic Considerations for Financial Institutions

As 72% of financial firms already integrate AI into operations, they face a critical choice between industry-specific LLMs and general-purpose models like GPT-4. Should they invest in banking-specific Large Language Models (LLMs) trained on financial data, or leverage general-purpose models like GPT-4 and DeekSeek? Understanding Large Language M...

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Steve Wilcockson

Steve Wilcockson Technical Product Marketing at Quantexa

The Data Structures That Drive Quant and AI

Our BizDev team at work asked me to explain why Data Management developed different cultures and languages to that of Data Science. I found this hard, in part because some of my background comes from engineering maths, which, for many years, was tightly coupled with the arguably adjacent Financial Services discipline of Quant, or Financial Enginee...

/ai /regulation Artificial Intelligence and Financial Services

Erica Andersen

Erica Andersen Marketing at smartR AI

Rethinking AI: From Artificial to Assistive Intelligence

© copyright smartR AI 2025 Recently, while preparing for a talk about trust in AI, I had an epiphany. As I explored various use cases—some successful, others not so much—I realized we've been thinking about AI all wrong. The "artificial" in Artificial Intelligence has always felt a bit off, hasn't it? What if we thought of AI instead as

/ai /predictions Artificial Intelligence and Financial Services

Venkatesh P

Venkatesh P Co-Founder and Director at Maveric Systems

Quick-Win AI Strategies for Banks

Over the last two years, there has been significant buzz around the potential of GenAI and the various platforms and tools that have emerged in the market. However, we have not seen the same level of buzz around successful implementations, barring some examples of incremental progress. Only 2% of organizations in financial services are considered ...

/ai /retail Innovation in Financial Services

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Research

Event Report

AI strategies for scalable, secure and compliant banking

Delving into effective strategies and tools for secure and compliant AI integration in banking, emphasising the importance of open-source models, the role of generative AI, the advantages of synthetic data, and the influence of regulatory frameworks. Integrating AI in banking involves more than just adopting new technologies; it requires aligning these technologies with specific banking use cases to maximise benefits and mitigate risks related to data security and compliance. Open-source models facilitate this transformation by offering a collaborative platform for innovation and transparency, essential for building trust and ensuring the safe use of AI in banking.  The journey from proof of concept (POC) to production in AI and machine learning is often lengthy and complex. This extended timeline highlights the challenges organisations face in integrating AI into their operations. Embracing new tools and technologies and learning to utilise them effectively is crucial for overcoming these challenges and applying AI to day-to-day operations, leading to significant benefits in efficiency and innovation.  When looking at other markets, the United States has become a hub for tech giants, focusing on fostering innovation, while regions like Japan remain cautious, reflecting their unique regulatory landscapes and societal risk appetites. This diversity in regulatory approaches presents both opportunities and challenges for firms operating globally, necessitating a nuanced understanding of each market’s unique dynamics.  This webinar report summarises the discussion of a Finextra webinar, hosted with Red Hat, by a panel of industry experts. Discover:  How AI is enhancing innovation, efficiency, and security;  Synthetic data and regulatory impact;  What factors are holding organisations back from fully adoption AI-driven services;  Balancing innovation and regulation;  And more. 

107 downloads

Impact Study

Bank Legacy Transformation: Exploring the Solutions

Where do banks stand with legacy transformation today? What are the market factors and changing consumer demands that make transformation increasingly crucial? Legacy transformation is not a new challenge for banks. However, as technology capability continues to advance, along with it the potential for innovation and new business models serving a digital customer base, the pressure of no longer being constrained by legacy infrastructure intensifies. Despite being the central nervous system for banks’ operations for decades serving a business purpose, legacy systems have become inadequate, and those trained to use them may lack the skills needed to meet sophisticated demands for real-time and seamless experiences. Here’s how banks can decouple their systems from each other to evolve and grow, untangle technology challenges to drive digitisation, and invest in technology and employees to ensure obstacles to rapid and gradual modernisation are removed. This impact study, produced in association with Veritran, will: Consider frameworks that prioritise initiatives based on their impact; Explore specific recommendations for each of these challenges; Propose strategies on how to integrate systems that will address data silos; Highlight clear ROI examples, efficiency gains, and enhanced customer outcomes; and Emphasise that there is no need for legacy system abandonment and modernisation can be conducted gradually without disruption.

308 downloads

Event Report

AI’s Role in the US Financial Services Sector

How US organisations are balancing innovation and compliance The regulatory landscape for AI in the US is fragmented, with states proposing their own regulations. California’s recent attempt to regulate AI through SB1047, which included provisions for a kill switch and legal liabilities for tech companies, failed to pass. This illustrates the complexities and challenges in creating a unified regulatory framework across the country. Despite regulatory uncertainties, AI adoption in financial services is growing. About 50% of companies have embraced generative AI, while traditional AI applications have been integral for decades. AI has been crucial in areas such as anti-money laundering, fraud protection, and know-your-customer (KYC) processes. The full potential of AI in data management and client services is yet to be realised, with many applications still in internal testing stages. This report highlights the key takeaways of a discussion had during a Finextra webinar, hosted for the PREDICT 2025 campaign, by a panel of industry experts. It includes: An overview of how AI has been adopted across the US thus far; How generative AI has been integrated into banking; Primary concerns with AI use; and Regional perspectives and approaches to AI regulation.

261 downloads

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FinextraTV

GenAI, Agentic AI and Their Place in Modern Banking

Joining the FinextraTV studio, Barb Morgan, Chief Product and Technology Officer, Temenos discussed how a customer focus is shaping banking innovation. From adoption of cloud and SaaS, modular core banking modernization and the role of AI. How she believes that AI is actually no longer a buzz word, but an accepted part of the modern workplace. Along with the use case for real-time data, Morgan discusses the differences between GenAI and Agentic AI.

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Long reads

Amanda Kavanagh

Amanda Kavanagh Contributor at Jobbio

What does the rise of AI agents mean for you at work?

Fintech has emerged as a leading sector at the forefront of AI adoption and automation. But recently, there has been some confusion about what agentic AI is, and how AI agents can be effectively put to use on both routine and complex tasks. Last month, we looked at how Citi GPS is using cutting-edge agentic AI, which it has dubbed the ‘do it for m...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

Generative AI: A new age of banking

Artificial intelligence (AI) is no longer just a buzzword – it is essential to financial services’ development. The keys to unlocking this nascent technology’s full potential are relevant applications and concrete use cases. To identify what these use cases are, we must look beyond the hype. To find out more, Finextra spoke with Temenos’ chief pro...

Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

What to expect from the AI Action Summit in Paris

On 10 and 11 February 2025, France will host global heads of state and government, CEOs, academics, and many more in Paris at the Artificial Intelligence (AI) Summit. For two days, these AI leaders will discuss five main themes, including: Public interest in AI, The future of work, Innovation and culture, Trust in AI, and Global AI governance. Wh...