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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Making x-border business easier - with organisation wallets

EWC is in my book the most important of the EU Trust Infastructure large scale implementation pilots. It (i) demonstrates how useful the infra will be for enterprises, their staff and the public sector, (ii) speeds up adoption of organisation wallets. 25 (incl Microsoft's) already available according to FIDES: https://www.linkedin.com/posts/bo-ha...

/retail /identity

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Begin with the end in mind

The work on implementing the Trust Infrastructure in Europe is now going into high gear. Today’s Open Wallet Foundation and Findynet meetings and last weeks FIDES Plugfest - just to mention a few - show that the progress is real. The benefits for Society at large, every citizen and organisation have from the outset made it clear that remaining issu...

/retail /identity

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Emotional AI in Banking: Next-Gen Personalization or Privacy Killer?

Banks have always been at the forefront of data collection. With advancements in artificial intelligence (AI) and emotional analytics, banks are poised to leverage this wealth of data to detect and respond to customers' emotional states, ushering in a new era of personalized banking experiences. This development has the potential to revolutionize ...

/ai /retail

Teo Blidarus

Teo Blidarus CEO and Co-Founder at FintechOS

Agentic AI: The Competitive Edge Finance and Insurance Companies Need to Stay Ahead

Agentic AI - technology that autonomously achieves user-set goals - isn't just an advancement; it's a necessary evolution for firms looking to stay competitive amidst constantly shifting industry standards. Unlike traditional AI, which requires human intervention, agentic AI adapts independently, processing real-time data to drive optimal outcomes...

/ai /retail

Mouloukou Sanoh

Mouloukou Sanoh CEO and Co-Founder at MANSA

How Stablecoins are Revolutionising the Future of Payments

The cross-border payments business continues to boom - and there’s no sign of a slowdown. The industry had a total market size of $190.1 trillion in 2023 and is expected to grow by 8.81% annually, reaching $290 trillion by 2030. Yet despite these impressive figures, fundamental challenges remain that need to be addressed to help those who rely...

/payments /crypto

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

AI prescribing ID for itself - and for the EU Trust Infrastructure

Thought provoking to say the least. If you have not moved from Googling to asking ChatGPT and even letting it talk on your behalf - now is the time. https://www.linkedin.com/posts/bo-harald-4768b51_accountable-ai-activity-7257618910315724800-H0vV?utm_source=share&utm_medium=member_desktop

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Alex Kreger

Alex Kreger Founder & CEO at UXDA

The CX Roadblock No One Talks About: Overcoming Self-Deception in Banking

Financial companies and banks worldwide are investing heavily to deliver the best possible customer experience and innovation to banking. They recognize the importance of meeting customer needs and staying competitive in a digital financial landscape. Despite these genuine efforts, many banks struggle to achieve the desired results. The culprit? S...

/people /retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

15 ChatGPT Prompts to Improve Customer Experience in Digital Banking

Traditional methods of UX design could be significantly empowered by ChatGPT—a powerful generative AI model. This article unveils the secrets of using ChatGPT prompts to drive innovation in banking UX, providing insights into how this tool can be integrated into the standard design process for transformative results. Why Integrate ChatGPT into the...

/retail /devops

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Start with WHY

Our task - especially in banking - is now to take the ready parts of EU legislation and wallets into use – make the Trust Infrastructure real. WHY? Because we need to make life easier – cut the rising stress levels - for citizens at work and at home, make enterprises more successful, make EU more secure and transparent and cut CO-emissions in a...

/retail /identity

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

So much more electricity needed

It is well known that consumption of energy is growing too fast with today’s digital trends. The growth took off already with music, pictures, PDFs and videos. Then we got the YouTube video production explosion, Bitcoins and AI. An interesting Economist article notes that Americans now spend more time on watching YouTube than any other source of c...

/retail /identity

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