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News and resources on digital identity, trust, biometrics and Secure Customer Authentication.

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Community

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The ice-hockey effect now with organisation wallets

1

Karthik Mani

Karthik Mani CPTO & GM, Docs and Bio at GBG plc

How to navigate the deepfake era

Adam Preis

Adam Preis Global Strategist at Ping Identity

Combating Deepfakes in Financial Services: A Call to Action

[New Impact Study] Are you ready for CBPR+? Accelerating modernisation and efficiency through ISO 20Finextra Promoted[New Impact Study] Are you ready for CBPR+? Accelerating modernisation and efficiency through ISO 20022

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Expert opinions

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The ice-hockey effect now with organisation wallets

Most of use here have seen how nothing much happens - even if it should - then nothing much happens, then nothing much happens, then nothing much.. and then all of a sudden the burst of adoption. For my part in e-banking starting in the early 80s, e-mail, mobile phones, SMS-messaging, mobile banking, e-id-services, e-invoicing, e-salary, mobile ...

/ai /identity Innovation in Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Avoid the Generic Digital Banking UX: How to Stand Out in a White-Label World

What if every car brand sold the exact same vehicle produced in the same factory, just with different logos slapped on the hood? You’d go to different car dealerships and ask yourself: Why pick one over the other they are all the same? While the badge might be different, the car itself would look and drive the same, and consumers would struggle to ...

/retail /identity Innovation in Financial Services

Karthik Mani

Karthik Mani CPTO & GM, Docs and Bio at GBG plc

How to navigate the deepfake era

More and more deepfake technology is becoming common and widespread, particularly on social media. After all, it only takes a few dollars (or its equivalent in bitcoin) and a just a few minutes to create a convincing deepfake with the technology that’s available. Just recently, President Macron’s deepfake video used to promote the AI Summit in Pa...

/ai /identity

Adam Preis

Adam Preis Global Strategist at Ping Identity

Combating Deepfakes in Financial Services: A Call to Action

Imagine receiving a call from your CEO, instructing you to transfer £5 million to a vendor. The voice, the face—everything seems authentic. But what if it’s all an orchestrated illusion? Deepfake technology, once a thing of sci-fi stories, is now a more serious threat to financial institutions than ever. Fraudsters can now bypass traditional secur...

/ai /identity Information Security

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

A lively mixed search on the dance floor is about to begin

The shiny new parquet of the data dance floor – the EU's trust infrastructure – is now extensively exciting. A large group of enthusiastic, well-groomed women and men have pedaled to the dance hall on tandem bikes. Many of them work in the public sector and many in the traditionally trust building banking sector. They have all seen that the front...

/ai /identity Innovation in Financial Services

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Trending

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The ice-hockey effect now with organisation wallets

Karthik Mani

Karthik Mani CPTO & GM, Docs and Bio at GBG plc

How to navigate the deepfake era

Adam Preis

Adam Preis Global Strategist at Ping Identity

Combating Deepfakes in Financial Services: A Call to Action

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

A lively mixed search on the dance floor is about to begin

/identity

Research

Event Report

Risk-based authentication: Enhancing security and user experience in fraud prevention

In today’s rapidly evolving digital landscape, the importance of robust cross-channel authentication cannot be overstated. As businesses and consumers increasingly interact across multiple platforms, ensuring secure and seamless authentication processes is paramount.  Online platforms have become integral to modern financial activities, which necessitates secure and seamless transactions, backed up by robust authentication mechanisms. Risk-based authentication offers a dynamic security approach, balancing user convenience with stringent fraud prevention.  The integration of cross-channel data and advanced technologies like machine learning (ML) and artificial intelligence (AI) is vital, as well as access and understanding of data. High-quality data is the cornerstone of effective fraud prevention and detection, which is why organisations must invest in robust data engineering practices to ensure collected data is accurate and well-labelled.  This investment enables the development of sophisticated models to better identify and prevent fraudulent activities. Prioritising data quality enhances fraud prevention strategies, protecting businesses and their customers from potential threats.  So how can organisations holistically address risk-based authentication in a dynamic world? This webinar report summarises the discussion of a Finextra webinar, hosted in association with Mastercard, and explores:  Risk-based authentication in fraud prevention;  Adapting fraud prevention to evolving threats;  Advanced authentication strategies for corporate fraud prevention;  Digital IDs, channels, and exclusion. 

105 downloads

Event Report

AI strategies for scalable, secure and compliant banking

Delving into effective strategies and tools for secure and compliant AI integration in banking, emphasising the importance of open-source models, the role of generative AI, the advantages of synthetic data, and the influence of regulatory frameworks. Integrating AI in banking involves more than just adopting new technologies; it requires aligning these technologies with specific banking use cases to maximise benefits and mitigate risks related to data security and compliance. Open-source models facilitate this transformation by offering a collaborative platform for innovation and transparency, essential for building trust and ensuring the safe use of AI in banking.  The journey from proof of concept (POC) to production in AI and machine learning is often lengthy and complex. This extended timeline highlights the challenges organisations face in integrating AI into their operations. Embracing new tools and technologies and learning to utilise them effectively is crucial for overcoming these challenges and applying AI to day-to-day operations, leading to significant benefits in efficiency and innovation.  When looking at other markets, the United States has become a hub for tech giants, focusing on fostering innovation, while regions like Japan remain cautious, reflecting their unique regulatory landscapes and societal risk appetites. This diversity in regulatory approaches presents both opportunities and challenges for firms operating globally, necessitating a nuanced understanding of each market’s unique dynamics.  This webinar report summarises the discussion of a Finextra webinar, hosted with Red Hat, by a panel of industry experts. Discover:  How AI is enhancing innovation, efficiency, and security;  Synthetic data and regulatory impact;  What factors are holding organisations back from fully adoption AI-driven services;  Balancing innovation and regulation;  And more. 

179 downloads

Impact Study

2024 Fraud Trends in Banking, Insurance, and Beyond

How generative AI is boosting fraud protection in an increasingly complex environment. As technology progresses, so do the capabilities of institutions to secure data and systems. Over 2024, the fraud landscape has been complex, and organisations must push the boundaries of innovation while maintaining a high security bar as the availability and democratisation of AI increases as we're going into 2025. The tidal wave of incoming regulation in the financial sector is an aspect that will help banking and insurance companies to safeguard their customers and data in the best way possible. Yet regulation alone does not address fraud – it’s up to individual organisations to leverage the potential of technology, and review their solutions, processes, and thus ensure compliance and safety. As fraud and regulation increase in the space, technology is one of the key factors that will help banks and insurance companies to address these increased fraud risks. Generative AI enables organisations to deliver hyper-personalised customer experiences, and combining these capabilities with carrier network insights can not only help them significantly reduce authentication fraud, but also ensure regulatory compliance. This impact study, produced in association with AWS and Vonage, examines the current fraud landscape across financial services, banking, and insurance, highlighting how generative AI and network APIs can help prevent fraud while enhancing the customer experience. Explore: Fraud trends in 2024 The impact of regulation Why data is the new gold How organisations can innovate with generative AI Best practices

579 downloads

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FinextraTV

Fighting Fraud with Form3: The Importance of Inbound Transaction Screening

In Part 2 of this series, FinextraTV and Chris Oakley, Head of Fraud, Form3, highlights an upcoming substantial shift in the sector where due to incoming regulations from the PSR in the UK and PSD3 across the European Union, banks will have to double down on their focus on the risk associated with receiving a payment, not only sending a payment as has been the case historically. With current fraud screening methods built for outbound payments, after these regulations are mandated, receiving banks and sending banks will be forced to split liability for fraud and reimburse victims due to the PSR. This dichotomy must also lead to changes in the way that money mules are detected, which is usually also conducted retrospectively - where this convergence of fraud mitigation and anti-money laundering happens, risks need to be managed in real-time and a wider single view of the customer will be of paramount importance.

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Long reads

Níamh Curran

Níamh Curran

Digital twins and the creepy consequences of data breaches

Data breaches are one of the scariest things we can encounter in real life. Receiving an email letting you know your personal information has been taken is much more frightening than the Necronomicon or the Babadook. Victims are left with a foreboding feeling of the unknown normally confined to horror films. Who has their information, and more impo...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is digital identity?

Digital identity is the sum of online information on an individual. This can be any form of data associated with a person’s name – be it date of birth, address, email, or even social media posts and interactions. As such, digital identity can be thought of as an online avatar, representing the spheres of one’s personal and professional life. The c...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

How to verify a digital identity

In May 2024, the European Union’s Digital Identity Regulation came into force – requiring member states to offer at least one EU Digital Identity Wallet to citizens, by 2026. Given digital identity is a relatively new theme in Europe, the uninitiated’s perception of it will be prejudiced by the representation in films – whether it be Ethan Hunt a...