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News and resources on digital identity, trust, biometrics and Secure Customer Authentication.

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Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The secure way to deploy your personal and organisation AI agents

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Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Hot topic - to say the least

1

New Report – The Future of AI in Financial Services 2025Finextra PromotedNew Report – The Future of AI in Financial Services 2025

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Expert opinions

Adam Preis

Adam Preis Global Strategist at Ping Identity

How to Leverage Digital Identity to Strengthen Operational Resilience Under DORA

The evolving digital threat landscape has heightened the need for robust operational resilience in financial services. As the EU’s Digital Operational Resilience Act (DORA) takes effect on January 17, 2025, financial service providers must align their ICT systems with its stringent standards. This regulation is not just about compliance; it’s abou...

/regulation /identity Digital Identity Management

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Breaking the Mold: Dopamine Design Moves Digital Banking Beyond Wireframes

In the modern digital banking landscape, the bar for user experience (UX) and visual appeal continues to rise. Yet, when we take a critical look at many products in the space, it often seems like financial service designers shipping glorified high-fidelity (hi-fi) wireframes instead of truly refined digital experiences. Banks invest plenty of res...

/retail /identity Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The secure way to deploy your personal and organisation AI agents

In Ray Kurzweil's The Singularity is nearer, many have read (all should) about the accelerating returns becoming steeply exponential when each advance in computing makes it cheaper and easier to design the next stage of there own evolution. Many have also read Yuval Noah Harari's Nexus and may have become - I have noticed - quite worried about a de...

/ai /identity Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Hot topic - to say the least

EU is being accused of regulating too much - even if California copied GDPR. Then Harari is describing the AI-driven future's many dangers in NEXUS to millions of readers. The pressure to do something - starting from a proper x-Atlantic analysis - is growing. To me the ongoing rollout of the EUDI Trust Infrastructure with wide identity (all needed ...

/retail /identity Innovation in Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

How Financial Brands Lose Their Identity in the Digital Age

The digital transformation in banking—once hailed as the panacea for accessibility, efficiency, and growth—has inadvertently plunged many into a sea of sameness. The widespread adoption of templated designs and standardized user interfaces has led to a relentless pursuit of functionality over individuality. This shift has cost financial institutio...

/retail /identity Innovation in Financial Services

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Trending

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The secure way to deploy your personal and organisation AI agents

/identity

Research

Impact Study

2024 Fraud Trends in Banking, Insurance, and Beyond

How generative AI is boosting fraud protection in an increasingly complex environment. As technology progresses, so do the capabilities of institutions to secure data and systems. Over 2024, the fraud landscape has been complex, and organisations must push the boundaries of innovation while maintaining a high security bar as the availability and democratisation of AI increases as we're going into 2025. The tidal wave of incoming regulation in the financial sector is an aspect that will help banking and insurance companies to safeguard their customers and data in the best way possible. Yet regulation alone does not address fraud – it’s up to individual organisations to leverage the potential of technology, and review their solutions, processes, and thus ensure compliance and safety. As fraud and regulation increase in the space, technology is one of the key factors that will help banks and insurance companies to address these increased fraud risks. Generative AI enables organisations to deliver hyper-personalised customer experiences, and combining these capabilities with carrier network insights can not only help them significantly reduce authentication fraud, but also ensure regulatory compliance. This impact study, produced in association with AWS and Vonage, examines the current fraud landscape across financial services, banking, and insurance, highlighting how generative AI and network APIs can help prevent fraud while enhancing the customer experience. Explore: Fraud trends in 2024 The impact of regulation Why data is the new gold How organisations can innovate with generative AI Best practices

365 downloads

Future of Report

The Future of Embedded Finance in Africa 2025

Embedded finance is changing the payment landscape in Africa. The question now is: what will it take for embedded finance to truly scale across Africa? The global embedded finance market is set to grow beyond $228 billion by 2028 according to Juniper Research. As this market matures and consumer confidence in the technology grows, this will likely prove to be a significant chunk of global financial services. In Africa, this emerging trend has the potential to unlock new economic opportunities. As a less mature market, it is not as hindered by legacy payments systems, making it ripe for payment innovation from embedded finance. It has the potential to reshape the continent’s current payments landscape, broaden innovation opportunities, and drive financial inclusion. As a market Africa is very adaptable to different technologies, and embracing of newer, more agile services. A lot of the population to the majority of their banking through their mobile phones, making embedded finance fit seamlessly into financial worlds of the populace. Yet there are many factors which will alter and develop the ability for embedded finance to take hold. This Finextra report, sponsored by Kora, received contributions from Binance, Indelible Inc., Mojaloop Foundation, and Nikulipe. It explores:  Making embedded cross-border payments work in Africa; Unlocking the opportunities of embedded e-commerce in the African market; Embedded finance: Encouraging African financial inclusion; Why personalisation in embedded finance is the next step for African fintech; Regulating Africa to encourage embedded finance innovation.

289 downloads

Impact Study

Payment Fraud in 2024: Who is Liable?

Fraud is a billion-dollar business in the Instant Payments era. Statistics show that ecommerce fraud is predicted to exceed $48 billion globally by the end of 2023 alone and could exceed $362 billion between 2023 and 2028.  In 2024, banks will not only contend with the changing liability landscape, but the upcoming adoption of ISO 20022 as well. Both represent a historical shift in the financial services industry. To prepare for a higher degree of liability in a data-rich environment, banks need to address the holistic landscape of fraud mitigation.  This Finextra impact study, produced in association with NICE Actimize, addresses the changing liability landscape and what banks need to do to prepare for regulatory changes and increased fraud protection.  We cover:  Shifting liability and the impact of new PSR regulation  ISO 20022’s impact on the financial industry  Financial industry priorities in 2024  And more. 

634 downloads

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FinextraTV

The Future of Payment Authentication

In this PREDICT 2025 USA interview, Andrew Shikiar, Executive Director and CEO, FIDO Alliance, discusses how the industry has been exploring the death of the password for decades, how this conversation has evolved and where we are with passkeys today – pinpointing why making progress with eliminating dependence on passwords is of paramount importance.

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Long reads

Níamh Curran

Níamh Curran Senior Reporter at Finextra

Digital twins and the creepy consequences of data breaches

Data breaches are one of the scariest things we can encounter in real life. Receiving an email letting you know your personal information has been taken is much more frightening than the Necronomicon or the Babadook. Victims are left with a foreboding feeling of the unknown normally confined to horror films. Who has their information, and more impo...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is digital identity?

Digital identity is the sum of online information on an individual. This can be any form of data associated with a person’s name – be it date of birth, address, email, or even social media posts and interactions. As such, digital identity can be thought of as an online avatar, representing the spheres of one’s personal and professional life. The c...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

How to verify a digital identity

In May 2024, the European Union’s Digital Identity Regulation came into force – requiring member states to offer at least one EU Digital Identity Wallet to citizens, by 2026. Given digital identity is a relatively new theme in Europe, the uninitiated’s perception of it will be prejudiced by the representation in films – whether it be Ethan Hunt a...