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[New Report] Modern Onboarding: Optimising KYC through Data Integration and AIFinextra Promoted[New Report] Modern Onboarding: Optimising KYC through Data Integration and AI

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Expert opinions

Naina Rajgopalan

Naina Rajgopalan Content Head at Freo

How Family Offices Are Advancing Digital Security Standards

Digital security has never been more important for family offices. With sensitive data at stake, advancing protection measures isnโ€™t optionalโ€”itโ€™s necessary. From leveraging cutting-edge software to adopting smarter protocols, explore how family offices strengthen their defenses against modern cyber threats. Streamlining Family Office Security w...

/security /wealth

Slava Mehovich

Slava Mehovich Founder at AKDev Group

๐—™๐—ฎ๐—ฐ๐—ฒ ๐—œ๐—— ๐˜ƒ๐˜€. ๐—™๐—ถ๐—ป๐—ด๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ถ๐—ป๐˜๐˜€

Biometric technologies such as Face ID and fingerprint scanning are actively discussed in the financial technology industry. Let's figure out which one is more reliable in the context of financial transactions. Face ID uses an infrared TrueDepth camera that projects more than 30,000 dots to create a 3D map of the face. The data is converted into a...

/security /identity Biometrics

Eli Talmor

Eli Talmor CEO at ID-Bound

The Business Case for Absolute Crypto Theft Protection .

A technological solution offering 100% theft protection for ETH-pegged tokens held in a self-custodial account, including transfers, but excluding DeFi interactions, such as TRIO, would have a mixed but potentially significant impact on its attractiveness and customer willingness to pay. Here's an analysis: 1. Value Proposition & Attractivenes...

/security /crypto Blockchain in Banking and Financial Services

Perry Carpenter

Perry Carpenter Chief Human Risk Management Strategist at KnowBe4

Humans Arenโ€™t the Weakest Link, But a Critical Security Layer

Faulting the end user camouflages a more profound reality: our defense-in-depth is not deep enough. Cybersecurity has long emphasized the importance of security awareness campaigns, yet unsafe behaviors persist. Consider this: you know speed limits exist, but you still choose whether to obey them. You draft a New Yearโ€™s resolution to hit the gym, w...

/security Information Security

Erica Andersen

Erica Andersen Marketing at smartR AI

The Walls Within: Why Organizations Cling to Data Silos in the Age of AI

The promise of Artificial Intelligence (AI) is tantalizing: smarter decisions, streamlined processes, and unprecedented insights. The promise is transformative. From predicting consumer behavior to automating complex tasks, AI offers a tantalizing glimpse into a future of unprecedented efficiency and innovation. Yet, despite this allure, organiza

/ai /security Data Management and Governance

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Research

Event Report

Modern onboarding: Optimising KYC through data integration and AI

The integration of technology and data continuity, combined with digitisation, automation, and AI, is revolutionising KYC and onboarding in the banking industry.  In today’s fast-paced financial landscape, efficient client onboarding is crucial for operational excellence and effective customer lifecycle management. Financial institutions are increasingly redefining their Know Your Customer (KYC) processes to reduce inefficiencies and enhance the overall customer experience.  Integrating advanced technologies and real-time data processing can significantly accelerate these processes, providing clearer customer insights and reducing complexities. Data integration and AI allow the streamlining of KYC and onboarding procedures, ensuring seamless interactions and improving transaction accuracy and security. By embedding these capabilities within client environments, institutions can facilitate easier access to verified information, fostering trust and long-term business relationships.  This report highlights the key takeaways of a Finextra webinar, hosted in association with NICE Actimize, by a panel of industry experts. Discover:  Today's KYC inefficiencies and challenges;  The impact and importance of data; and  How digitisation, integration, and AI can streamline KYC and onboarding. 

5 downloads

Report

PaaS, cloud and instant payments: Navigating the outsourcing question

Today’s institutions are in some ways faced with far greater challenges than ever before. Be it from the demand for ever-faster services; the pressure of always-on compliance; or the need to remain agile and competitive. Is PaaS the holy grail FIs have been looking for?  Outsourcing payments is an increasingly irresistible proposition for FIs. With end-user demand constantly evolving; real-time requirements on the rise; macro-economic trends becoming ever more unpredictable; and the pressure of regulatory compliance ratcheting up, the provision of proprietary payments has become a thorny pursuit.  Enter the stage: cloud technology. By leveraging modern tools and techniques to build, deploy, run, and manage software in a cloud-computing environment, FIs of all kinds can take advantage of scalability, elasticity, and automation. But the benefits of Payments-as-a-Service (PaaS) can extend beyond these practicalities – serving to revolutionise bank operations, unlock broader efficiencies, and enrich the end-user experience.  Mining this potential, however, obliges institutions to navigate some challenges. First, FIs must understand the potential of cloud-native technology as an engine for modernisation and embrace the cultural shift that is triggered by cuttingedge technologies. It may involve training, testing and concerted integration efforts.  Another key challenge is delegation: which tasks should be handed to third parties, and which should remain in-house? Indeed, when systems evolve, FIs must always keep one eye on compliance. As ever, approach and growth potential are directly impacted by the type and size of the institution in question, so approaches should be tailored.  This Finextra whitepaper, produced in association with FIS, evaluates:  The key considerations when placing client transaction data in the public cloud;  The art of delegation: Determining which tasks to offload;  The role of regulation and compliance; and  A PaaS checklist for finding the right solutions and partnerships.    Register to watch the related Finextra webinar, hosted in association with FIS – PaaS, cloud and instant payments in the spotlight: Overcoming outsourcing challenges

333 downloads

Impact Study

Surviving digital fallout: Operational resilience in 2025 and beyond

Almost every financial institution loses money each year to outages. What does an optimal resilience strategy look like in 2025?  The financial sector is increasingly dependent on technology to deliver its offering. Notwithstanding all the benefits this brings for productivity, reach, and customer satisfaction, its side effect is that the sector is increasingly vulnerable to network and software issues, third-party service slip-ups, cyberattacks, and capacity problems. If not managed correctly, a compromised IT system can spark knock-on disruptions to financial institutions, the firms they trade with, their supply chains, and even the economy-at-large.  To mitigate such risks, the global marketplace has been flooded with regulations aimed at bolstering operational resilience. Most recently, Europe’s answer has been the Digital Operational Resilience Act (DORA) – the deadline for which passed on 17 January 2025. However, these regulations are only guidelines; they mandate a minimum level for compliance, instead of an ideal strategy to holistically handle outages.  In this Finextra impact study, produced in association with Cockroach Labs, we speak with leading firms in the space to understand the best-in-class strategies they have adopted to achieve operational resilience. In the most effective cases, firms go beyond compliance, and exploit regulations as a business opportunity to stimulate productivity, increase competitiveness, and reduce costs. In today’s increasingly digital marketplaces, architectures must be operationally simple and flexible, as well as global and robust.  We explore:  The growing challenge of outages;  Regulation, DORA, and resilience requirements;  What an optimal resilience strategy should look like in 2025 and beyond;  How organisations can future proof their operations while staying agile for future regulatory requirements. 

196 downloads

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FinextraTV

How to Maintain Payment Sovereignty in the Face of Change

Providing new insights into the European payments landscape, Marie-Anne Livi , Director of Strategy and Market Relations at Crรฉdit Agricole Payment Services, joined the FinextraTV studio at EBAday 2025 in Paris. Covering a number of areas, Marie-Anne Livi discusses the importance of payment sovereignty and how to retain it to the benefit of client operations, as well as the growth of A2A payment-based wallets as a result.

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Long reads

Retired Member

Retired Member

The UKโ€™s moment to lead digital verification: A roadmap to economic growth and financial security

Following London Tech Week, the spotlight is on the technologies shaping our future, and one of the most important is digital verification. With more of our lives happening online, from banking to healthcare to everyday shopping, the need for secure, reliable ways to prove who we are has never been greater. Thatโ€™s why digital verification is high ...

Luke Stubbs

Luke Stubbs Partner at Shoosmiths LLP

Mitigating cyber-risks in outsourcing: Contract strategies for compliance and protection

A clear and present danger In recent years, several prominent UK businesses have faced significant technology and cybersecurity challenges and the consequences of data protection breaches. For example, in October 2023, the Financial Conduct Authority (FCA) fined Equifax over ยฃ11 million for failing to manage and monitor the security of UK consumer ...

Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

Ensuring operational resilience in 2025 โ€“ why the status quo no longer works

Operational resilience is on all UK payments leadersโ€™ minds. In 2024, 95% of business leaders stated that theyโ€™re aware of operational weaknesses which leave them vulnerable, yet 48% said their organisations arenโ€™t doing enough to improve resilience. The European Union (EU)โ€™s Digital Operational Resilience Act (DORA) โ€“ having come into effect on 17...