/devops

News and resources on devops, tools, platforms and APIs for developers and tech leaders in banks and fintechs worldwide.

[Webinar] Can You Have It All? Integrating New Channels In A New World Of PaymentsFinextra Promoted[Webinar] Can You Have It All? Integrating New Channels In A New World Of Payments

Join the Community

Learn, share and discuss the latest banking, payments and fintech innovations with the world’s largest fintech community.

Access unique research, content, and real-time alerts, services – free to registered members.

42,518 Members   23,338 Expert opinions

Join the community Sign in

289Reports  280Webinars

Find out more

/devops

Expert opinions

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Beware the Delta: Why Bank Boards’ Brilliant Strategies Vanish Inside Their Mobile Apps

Picture a pristine strategy deck projected in the boardroom: bold growth curves, purpose-driven mantras, and a promise to “re-imagine banking for the digital age.” Now contrast that cinematic vision with the reality on your phone—an app that greets you with a spinning wheel, a five-step login, and a “try again later” toast. Somewhere between the m...

/retail /devops Innovation in Financial Services

Mike Trkay

Mike Trkay CIO at FICO

Using AI to Transform Technical Operations in Your Organization

In today’s fast-paced and highly complex technology landscape, operations teams face the challenge of managing vast amounts of data, ensuring high availability, and responding quickly to incidents while maintaining service reliability. Artificial Intelligence is emerging as a powerful tool to transform how operations teams work, offering smarter, ...

/ai /devops

Ivan Navodnyy

Ivan Navodnyy Chief Product Officer at B2BROKER

Money Is Going Mobile: Reshaping The Future Of Financial Services

These days, it seems like everyone is glued to their smartphones, with the average person spending around 6 to 8 hours a day staring at their screens. What was once a simple convenience has now become a way of life. Due to this shift, creating a mobile app has become a crucial strategy for any business seeking to succeed in the digital world. With...

/payments /devops

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Experimentation Meets Regulation: A/B Testing in the Financial Sector

In today’s tech-driven world, where “move fast and break things” remains a guiding mantra for many startups, financial services operate under very different rules. Banks and financial institutions function in a tightly regulated environment where stability, trust, and compliance are non-negotiable. Here, even minor changes can have significant co

/devops IT Metrics

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

The Neuromarketing Playbook to Elevate Digital Products in Banking and Fintech

After years of digital innovation, many financial apps still drown users in data—and miss what really matters: how people feel about their money. At UXDA, we see a radically different path: by applying neuroscience and neuromarketing, we’ve found that tapping into users’ emotional motivations can transform their entire financial journey. It’s not ...

/retail /devops Innovation in Financial Services

/devops

Trending

/devops

Research

Impact Study

Reimagining customer journeys: How can banks upscale experience and boost retention?

To stay competitive and better serve their customer base, financial institutions (FIs) must urgently reimagine their customer journeys — from onboarding to the broader lifetime experience — or risk facing a hit to their market share. Technology has significantly transformed the financial services industry, particularly over the last five years. Challenger banks and fintech firms have rapidly gained popularity thanks to their ability to offer fast, simple, digital services. According to data from Plaid, nearly nine out of 10 consumers were using a fintech application in 2023. This percentage will continue to grow.  Financial institutions (FIs) must urgently reimagine their customer journeys or risk facing a hit to their market share. Indeed, today’s customers are more likely than ever to switch primary banking relationships if they do not receive the services they are looking for. Young, digital natives continue to shape this market, with research revealing that 44% of Gen Z customers have changed their primary banking relationship in the last 12 months. The call to competition cannot be ignored.  But how can FIs innovate to meet these demands, while simultaneously running legacy systems? This Finextra impact study, in association with Hyland, explores how financial institutions can:  Reinvent onboarding and Know-Your-Customer (KYC) processes;  Upscale the overall customer journey;  Look to artificial intelligence (AI) for product enhancement and integration; and  Present real-world case studies for each of these objectives. 

58 downloads

Report

PaaS, cloud and instant payments: Navigating the outsourcing question

Today’s institutions are in some ways faced with far greater challenges than ever before. Be it from the demand for ever-faster services; the pressure of always-on compliance; or the need to remain agile and competitive. Is PaaS the holy grail FIs have been looking for?  Outsourcing payments is an increasingly irresistible proposition for FIs. With end-user demand constantly evolving; real-time requirements on the rise; macro-economic trends becoming ever more unpredictable; and the pressure of regulatory compliance ratcheting up, the provision of proprietary payments has become a thorny pursuit.  Enter the stage: cloud technology. By leveraging modern tools and techniques to build, deploy, run, and manage software in a cloud-computing environment, FIs of all kinds can take advantage of scalability, elasticity, and automation. But the benefits of Payments-as-a-Service (PaaS) can extend beyond these practicalities – serving to revolutionise bank operations, unlock broader efficiencies, and enrich the end-user experience.  Mining this potential, however, obliges institutions to navigate some challenges. First, FIs must understand the potential of cloud-native technology as an engine for modernisation and embrace the cultural shift that is triggered by cuttingedge technologies. It may involve training, testing and concerted integration efforts.  Another key challenge is delegation: which tasks should be handed to third parties, and which should remain in-house? Indeed, when systems evolve, FIs must always keep one eye on compliance. As ever, approach and growth potential are directly impacted by the type and size of the institution in question, so approaches should be tailored.  This Finextra whitepaper, produced in association with FIS, evaluates:  The key considerations when placing client transaction data in the public cloud;  The art of delegation: Determining which tasks to offload;  The role of regulation and compliance; and  A PaaS checklist for finding the right solutions and partnerships.    Register to watch the related Finextra webinar, hosted in association with FIS – PaaS, cloud and instant payments in the spotlight: Overcoming outsourcing challenges

159 downloads

Impact Study

Surviving digital fallout: Operational resilience in 2025 and beyond

Almost every financial institution loses money each year to outages. What does an optimal resilience strategy look like in 2025?  The financial sector is increasingly dependent on technology to deliver its offering. Notwithstanding all the benefits this brings for productivity, reach, and customer satisfaction, its side effect is that the sector is increasingly vulnerable to network and software issues, third-party service slip-ups, cyberattacks, and capacity problems. If not managed correctly, a compromised IT system can spark knock-on disruptions to financial institutions, the firms they trade with, their supply chains, and even the economy-at-large.  To mitigate such risks, the global marketplace has been flooded with regulations aimed at bolstering operational resilience. Most recently, Europe’s answer has been the Digital Operational Resilience Act (DORA) – the deadline for which passed on 17 January 2025. However, these regulations are only guidelines; they mandate a minimum level for compliance, instead of an ideal strategy to holistically handle outages.  In this Finextra impact study, produced in association with Cockroach Labs, we speak with leading firms in the space to understand the best-in-class strategies they have adopted to achieve operational resilience. In the most effective cases, firms go beyond compliance, and exploit regulations as a business opportunity to stimulate productivity, increase competitiveness, and reduce costs. In today’s increasingly digital marketplaces, architectures must be operationally simple and flexible, as well as global and robust.  We explore:  The growing challenge of outages;  Regulation, DORA, and resilience requirements;  What an optimal resilience strategy should look like in 2025 and beyond;  How organisations can future proof their operations while staying agile for future regulatory requirements. 

112 downloads

/devops

FinextraTV

How Knowledge Bases Enable Trusted Insights

During a quiet period at the 2025 Communify Fincentric Experience, Yaela Shamberg, Chief Product Officer, sat down with FinextraTV to give her outlook on the current technological landscape. From the innovation of componentization, data knowledge bases and brand differentiation, Shamberg discusses the main optimisms for 2025 in Fintech.

/devops

Long reads

Kalina Staykova

Kalina Staykova Assistant Professor at Warwick Business School

How proptech and fintech is coming together for a smarter future

The convergence of proptech and fintech is reshaping the future of both sectors. It brings all-embracing implications for the entire real estate sector, from planning and construction to loans, sales, and maintenance, and significant implications for the finance sector in expanding access to a major asset class that can be easily accessible, funda...

Sehrish Alikhan

Sehrish Alikhan Reporter at Finextra

What is the future of money in Europe?

The following article is an excerpt from The Future of European Fintech 2025: A Money20/20 Europe Special Edition. In the European payments space, emerging technologies are taking the lead to define what the next big thing will be in banking. Where is the future of payments leading, and how will it benefit the consumer and propel the industry forw...

Hamish Monk

Hamish Monk Senior Reporter at Finextra

What is quantum computing?

Developments in quantum computing are edging the technology ever closer to real world, industrial application. So what is quantum computing exactly, and how might it be applied to financial services? The journey to quantum theory The history of physics can be characterised by successive scientific revolutions that deepen humanity’s understanding o...