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News and resources on devops, tools, platforms and APIs for developers and tech leaders in banks and fintechs worldwide.

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Expert opinions

Jitender Balhara

Jitender Balhara Manager at TCS

FinOps : Harnessing Cloud Infrastructure with optimized balance sheets

FinOps: Introduction The rise of adoption in the public cloud has significantly disrupted traditional, capital-intensive, and slow-moving infrastructure procurement processes. With the public cloud, the responsibility for procurement has shifted to engineering teams, granting them the autonomy to spend company funds and make financial decisions r...

/cloud /devops Banking Strategy, Digital and Transformation

Konrad Litwin

Konrad Litwin Global General Manager - Testing at Perforce Software

Getting banking websites and apps ready for peak traffic over the holiday season

Though 2024’s Black Friday and CyberMonday have now passed, there are still some shopping milestones coming up, such as the December holidays and New Year sales. In turn, this leads to more banking customers logging into their accounts, checking available funds or whether the money for a returned item has been transferred, and other activities. T...

/retail /devops

Daniel Meyer

Daniel Meyer CTO at Camunda

Orchestrating Financial Services Processes with Business Strategy

The financial services sector faces complex challenges like regulatory changes, cost pressures, and an increasing need for improved customer experience. To stay ahead of the competition, financial services organizations need to enhance efficiency and improve their customer experiences. Automation is a clear strategic imperative that aligns to thes...

/devops Financial Transformation

Konrad Litwin

Konrad Litwin Global General Manager - Testing at Perforce Software

Managing sensitive data risk and compliance in non-production environments

When protecting confidential customer data in the financial services sector, one of the most significant risk areas is exposing sensitive information governed by regulations, such as the GDPR and PCI. Much of this -such as a customer’s Personally Identifiable Information (PII) — ends up in non-production environments, such as development, testing,...

/regulation /devops Data Management and Governance

Alex Kreger

Alex Kreger Founder & CEO at UXDA

15 ChatGPT Prompts to Improve Customer Experience in Digital Banking

Traditional methods of UX design could be significantly empowered by ChatGPT—a powerful generative AI model. This article unveils the secrets of using ChatGPT prompts to drive innovation in banking UX, providing insights into how this tool can be integrated into the standard design process for transformative results. Why Integrate ChatGPT into the...

/retail /devops Innovation in Financial Services

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Research

Event Report

AI strategies for scalable, secure and compliant banking

Delving into effective strategies and tools for secure and compliant AI integration in banking, emphasising the importance of open-source models, the role of generative AI, the advantages of synthetic data, and the influence of regulatory frameworks. Integrating AI in banking involves more than just adopting new technologies; it requires aligning these technologies with specific banking use cases to maximise benefits and mitigate risks related to data security and compliance. Open-source models facilitate this transformation by offering a collaborative platform for innovation and transparency, essential for building trust and ensuring the safe use of AI in banking.  The journey from proof of concept (POC) to production in AI and machine learning is often lengthy and complex. This extended timeline highlights the challenges organisations face in integrating AI into their operations. Embracing new tools and technologies and learning to utilise them effectively is crucial for overcoming these challenges and applying AI to day-to-day operations, leading to significant benefits in efficiency and innovation.  When looking at other markets, the United States has become a hub for tech giants, focusing on fostering innovation, while regions like Japan remain cautious, reflecting their unique regulatory landscapes and societal risk appetites. This diversity in regulatory approaches presents both opportunities and challenges for firms operating globally, necessitating a nuanced understanding of each market’s unique dynamics.  This webinar report summarises the discussion of a Finextra webinar, hosted with Red Hat, by a panel of industry experts. Discover:  How AI is enhancing innovation, efficiency, and security;  Synthetic data and regulatory impact;  What factors are holding organisations back from fully adoption AI-driven services;  Balancing innovation and regulation;  And more. 

85 downloads

Impact Study

Are you ready for CBPR+? Accelerating modernisation and efficiency through ISO 20022

Challenges and strategies for financial messaging professionals to be CBPR+ compliant by November 2025.  Financial institutions’ ISO 20022 for CBPR+ migration timelines vary enormously, yet the deadline is the same for all financial institutions – whether they have fully adopted ISO 20022 or are yet to make significant progress. By November 2025, ISO 20022 will become the sole globally recognised standard for interbank cross-border payments, and the new MX messaging format will fully replace the old MT messaging format.  Concerningly, adoption has not picked up as significantly since the co-existence period began in November 2023. In January 2024, the ISO 20022 adoption rate of the top 175 financial institutions stood at 19%. By December 2024, this number had grown to 32.9%. It’s clear that institutions need to significantly accelerate their migration efforts over the next few months – or risk the consequences of non-compliance.  ISO 20022 is not just a compliance update – the data-rich format enables organisations to enhance their analytical capabilities, improve their service offering, improve straight-through processing, strengthen anti-money laundering and compliance efforts, and more.  This impact study explores readiness for the impending ISO 20022 for CBPR+ deadline and features commentary from experts at Finastra and Visa. It answers:  What needs to happen between today and November?  What are the main challenges institutions have been facing?  How can they streamline successful strategies to hit compliance by November and beyond?  What happens in November 2025 for organisations that have not made the deadline?    Join the Finextra webinar, 'The ISO 20022 for CBPR+ deadline is looming: Are financial organisations prepared?', hosted with Finastra, to learn more.  

107 downloads

Impact Study

Bank Legacy Transformation: Exploring the Solutions

Where do banks stand with legacy transformation today? What are the market factors and changing consumer demands that make transformation increasingly crucial? Legacy transformation is not a new challenge for banks. However, as technology capability continues to advance, along with it the potential for innovation and new business models serving a digital customer base, the pressure of no longer being constrained by legacy infrastructure intensifies. Despite being the central nervous system for banks’ operations for decades serving a business purpose, legacy systems have become inadequate, and those trained to use them may lack the skills needed to meet sophisticated demands for real-time and seamless experiences. Here’s how banks can decouple their systems from each other to evolve and grow, untangle technology challenges to drive digitisation, and invest in technology and employees to ensure obstacles to rapid and gradual modernisation are removed. This impact study, produced in association with Veritran, will: Consider frameworks that prioritise initiatives based on their impact; Explore specific recommendations for each of these challenges; Propose strategies on how to integrate systems that will address data silos; Highlight clear ROI examples, efficiency gains, and enhanced customer outcomes; and Emphasise that there is no need for legacy system abandonment and modernisation can be conducted gradually without disruption.

294 downloads

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FinextraTV

How Will New Technologies Shape the Future of Payments?

In an interview with FinextraTV in the lead-up to Sibos 2024, Pilar Fragalà, Chief Commercial Officer of CBI, explores the impact of digital technologies and regulations on payment services. Highlighting the role of AI, APIs, and blockchain in enhancing security and speed, while PSD2 and PSD3 drive open banking and consumer protection, the discussion focuses on innovations like embedded finance and instant payments that offer transparency and flexibility. Addressing growing fraud risks, the interview examines how technology can prevent fraudulent transactions by verifying IBAN and beneficiary details in real time.

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Long reads

David O'Neill

David O'Neill COO at APIContext

Open banking: 4 application-specific recommendations for industry players

Our recent report analyses the performance of open banking APIs from 29 UK-based bank brands, grouped into CMA9 banks, neobanks, and traditional banks. APIContext monitored Financial-grade API (FAPI) compliant consent endpoints for each bank brand using its active monitoring platform, with around eight million API calls made between 1 July 2023, ...

Henk Van Hulle

Henk Van Hulle CEO at Open Banking Limited

Open banking in 2025: A year of opportunity for the UK

2024 saw the UK achieve a great deal. We saw the completion of the Competition and Markets Authority’s (CMA) final roadmap for open banking, the introduction of the Data (Use and Access) Bill to Parliament, and the publication of the Government’s National Payments Vision (NPV), all of which set a clear path for the future of open banking in 2025 a...

Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

How data and SaaS are paving the way for embedded bank payments

Our latest Finextra webinar, ‘SaaS savvy: Preparing for embedded and data driven bank payments’, hosted in association with Bottomline, discussed the transition to SaaS-based models in banking and payments, emphasising the need for data integration and analytics. Hosted by Finextra’s Gary Wright, the panel consisted of William Artingstall, managin...