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352 Results from /people

Steve Ponting

Steve Ponting Director at Software AG

Fintech Decision Making: How to reinvent it in the age of techceleration

Making decisions in fintech has never been easy. In a sector famous for its embrace of new technology, perhaps surprisingly more data and technology to contend with has done little to make it easier. Following a turbulent few years, marked by funding slowdowns, regulatory changes and unpredictable markets, the sector is at a crossroads. Fintechs

/ai /people

Ritesh Jain

Ritesh Jain Founder at Infynit / Former COO HSBC

The Mental Health Paradox: Progress at the Cost of Well-Being

The Hidden Costs of Modern Living Mental well-being is the foundation of a fulfilling life, yet modern society is eroding it at an unprecedented rate. With the rise of digital distractions, toxic work environments, and the erosion of family bonds, the world is facing a silent mental health crisis. While technology and economic progress have transfo...

/people /predictions The digital Chasm

Anton Roe

Anton Roe CEO at MHR

How we can blend creativity with caution across the finance department

The finance department is known for saying no – but often with good reason. It might be no to projects, technologies, or trying a new service, but whatever the ask, they hold the purse strings and have the power. However, every part of managing an organisation is a fine balance. We need the practical rationalisers as much as we need the creative

/people Innovation in Financial Services

Ritesh Jain

Ritesh Jain Founder at Infynit / Former COO HSBC

Digital Infrastructure in India: Building the Foundation for a Viksit Bharat

A few years ago, I visited a remote village in Madhya Pradesh (MP) , my home state, where digital payments were unheard of. The local grocer, reliant on cash and handwritten ledgers, now proudly accepts UPI transactions via QR codes. This transformation is not isolated; it exemplifies India's digital revolution, empowering millions. The journey, h...

/people /predictions The digital Chasm

Ritesh Jain

Ritesh Jain Founder at Infynit / Former COO HSBC

Customer Experience is Not Part of the Game, It’s the Game!

There’s a phrase I’ve come to live by: “Customer experience is not part of the game; it’s the game.” In today’s world, where products and services can be easily replicated, the real differentiator is how businesses treat their customers. It’s not just about solving problems—it’s about how they make people feel during those moments of need. I learn...

/people /startups Fintech

Ritesh Jain

Ritesh Jain Founder at Infynit / Former COO HSBC

A Crossroads for America: The Future of Diversity and Inclusion

Imagine walking into a room where everyone is celebrated for their unique contributions—where ideas flourish not because they come from the loudest voices, but because they come from diverse perspectives. This isn’t just an idealistic vision; it’s the very foundation of innovation and progress. Yet, as the U.S. rolls back federal Diversit

/people Inclusive FinTech

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Safe vs. Bold: The Branding Dilemma in Fintech

A few weeks ago, my LinkedIn feed was flooded with opinions on Jaguar’s rebranding. Faced with declining sales, the iconic automaker decided to reinvent itself with a radical new identity: a sleek, modern logo without the signature jaguar, an audacious pink color palette and advertisements aimed at younger, diverse audiences. While I am neither a

/people /startups Fintech World

Devendra Singh Parmar

Devendra Singh Parmar Independent Researcher

The Rise of AI Agent Products in Banking: Transforming Customer Interactions and Beyond

Artificial Intelligence (AI) has become a transformative force across various industries, and banking is no exception. The emergence of AI agents—intelligent virtual assistants powered by natural language processing (NLP), machine learning, and advanced data analytics—has revolutionized customer interactions and redefined how financial services a

/ai /people Artificial Intelligence and Financial Services

Francesco Fulcoli

Francesco Fulcoli Chief Compliance and Risk Officer at Flagstone

Connecting eNPS and Performance Reviews: Building a 360° Feedback Culture

Achieving a balance between organizational health and individual performance is critical for long-term success. Two key tools that help organizations achieve this are the Employee Net Promoter Score (eNPS) and performance reviews. While these tools serve distinct purposes, their interaction offers powerful insights that can drive engagement, produ...

/people /sustainable Fintech

Elaine Mullan

Elaine Mullan Head of Marketing and Business Development at Corlytics

The Magic of Apps and The Muddle of Human Thinking

My teen daughter wandered past me with our weighing scales, the type you stand on, not the ones for baking. I asked her what she was doing with them and she responded that she was weighing herself as she planned to lose weight. I asked her how she was planning to do this, fearing weird diets and super fixation on body size, but she laughed and t...

/ai /people Artificial Intelligence

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