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The digital Chasm

A discussion of all things tech and fintech, with reference to the technology divide between the Fintech giants and everyone else.

Ritesh Jain

Ritesh Jain Founder at Infynit / Former COO HSBC

The Mental Health Paradox: Progress at the Cost of Well-Being

The Hidden Costs of Modern Living Mental well-being is the foundation of a fulfilling life, yet modern society is eroding it at an unprecedented rate. With the rise of digital distractions, toxic work environments, and the erosion of family bonds, the world is facing a silent mental health crisis. While technology and economic progress have transfo...

/people /predictions

Ritesh Jain

Ritesh Jain Founder at Infynit / Former COO HSBC

Digital Infrastructure in India: Building the Foundation for a Viksit Bharat

A few years ago, I visited a remote village in Madhya Pradesh (MP) , my home state, where digital payments were unheard of. The local grocer, reliant on cash and handwritten ledgers, now proudly accepts UPI transactions via QR codes. This transformation is not isolated; it exemplifies India's digital revolution, empowering millions. The journey, h...

/people /predictions

Retired Member

Retired Member 

Making sense out of digital spaghetti

Traditional retail banking institutions are facing a major perception gap between the expectations of consumers and the perceived performance of their brand. This is the central finding of a new report from customer engagement specialist Braze. Similar concerns have been flagged up by consulting firm Capgemini which found that retail banks are cur...

/cloud /devops

Tom Ainsworth

Tom Ainsworth Head of Customer Engagement at Jitterbit

There are multiple benefits to adopting hyperautomation in the banking sector

According to Gartner, the market for hyperautomation technology will hit $596.6 billion in 2022. We'll see organisations able to run 25% more tasks autonomously by 2023 and cut operational costs by 30% the following year—if companies combine a hyperautomation strategy with redesigned operational processes. This shift toward hyperautomation is tra...

/retail /startups

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