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A Finextra Member

How AI Is Reshaping Customer Experience

Artificial intelligence – or AI for short – is all around us today, and we’re on the brink of a revolution. Not long from now, this technology will be integrated into all parts of our lives, and those...

14 Sep 2018
Whatever...
Bob Lyddon

Another week at New Payment System Operator and another I cannot BELIEVE it moment or three

New Payment System Operator never fails to disappoint in terms of its governance and processes. Three Victor Meldrew moments in one week – that is a new record. Firstly we have an announcement that Lo...

14 Sep 2018
Banking Architecture
Robert Siciliano

Background Checks Don't Tell the Whole Story

When it comes to background checks, the National Crime Information Center is the gold standard. It is only available to law enforcement agencies and is the most accurate and complete database tracking...

14 Sep 2018
Priya Lakshmi

Rebirth of the Digital Twin: with Blockchain

I am a huge Apple fan and this year’s launch of Watch Series 4 (I am sold, goodbye Fitbit!) and its huge focus on health (with fall sensor and ECG on your wrist!) made me think how these innovations a...

14 Sep 2018
Blockchain Observations
A Finextra Member

Data needs action, and action needs data.

Data and action need to go hand in hand in the new world. Lots of data is great but what are you going to do with it? It’s a challenge facing multiple industries with the popularity of the Internet of...

14 Sep 2018
Data Management 101
René Haeberlin

Financial Services: What really needs to change?

Among the many critical success factors driving change across the financial sector, some obvious ones stand firmly at the top of the 'to-do' list. Deloitte's 2018 Banking Industry Outlook observes: ...

14 Sep 2018
Banking Strategy, Digital and Transformation
Jason Bell

The opportunity no bank can ignore

Banks need to become technology companies. This is the single most critical strategic driving force in the industry as we all approach another of those dates that sound like defining moments: 2020. Ju...

14 Sep 2018
Banking Strategy, Digital and Transformation
Bo Harald

Too civil civil servants

The public sector is increasingly outsourcing service production - and thus giving more space for the sector's management to do much more important work - policymaking, driving change, creating rulebo...

13 Sep 2018
Innovation in Financial Services
John Byrne

The real reason behind large U.S fines levied against EU firms

Our economic crime data reveals that in the last three and a half years*, 90 percent of global fines (total $14 billion) were issued by United States (US) regulators. Of note is the fact that UK, Fren...

13 Sep 2018
Banking Regulations
Robert Siciliano

A Credit Profile Number is a fake SSN, and it Works

Cyber criminals are constantly trying to stay one step ahead of the good guys, and there is now another scam out there that you should know about: synthetic identity theft. Basically, the criminals ta...

12 Sep 2018
A Finextra Member

Why Work With Fintechs: 4 Reasons

“What Ze Tech?” Over 92% of German citizens have never heard of the term “Fintech”, according to a survey from explorare. Probably, a result of not having the full exposure and legacy of traditional b...

12 Sep 2018
Fintech
A Finextra Member

The disintegration of customer experience and the promise of omnichannel

Retail banks pride themselves on offering their customers more ways than ever before of transacting with them. With words like 'seamless', they set expectations that where hand offs between teams and ...

12 Sep 2018

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