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The Chair, CEO and initial board of the New Payment System Operator company have been announced, this “NPSO” being the organisation that will receive the tablets-of-stone of the UK Payment Strategy fr...
In today’s ‘age of the customer’, focus on customer experience (CX) has increased continuously. According to a Walker study, by 2020 CX will overtake price and product as the key brand differentiator....
Oil is Out – Data Now Fuels the World A recent Economist article likened data to oil, highlighting how – like oil – data is a power that dictates so much about how our modern world functions. And, as...
Extensibility is one of the most important aspects of software design. In an increasingly connected and interdependent world, this design principle becomes more and more of a must for any software sys...
Is the future of payments happening in India now? Forget cards, forget smartphones, in India it’s possible for a consumer to authorise and authenticate a payment with their fingerprint. Is this the fu...
GDPR CUSTOMER CONSENT: TERMS AND CONDITIONS IN CONTENT FORM ARE NO LONGER FIT FOR PURPOSE - NOW IS THE TIME FOR CHATBOT DIALOGUE Consent is to give permission for something to happen. Consent...
It’s been well documented that the financial services industry needed some form of disruption and a move away from the traditional models. The industry as we know it has become too out-dated in the mo...
This year, Apple celebrates ten years since the iPhone launch. We can all agree that it changed the world in which we live. But, ten years ago, just a few months after the presentation of the iPhone, ...
A tidal wave of new regulations is coming, and it’s keeping KYC compliance officers awake at night. From the Fourth Anti-Money Laundering Directive being implemented now to MiFID II and GDPR due ne...
Often at our office, we overuse the term ‘cash is king’, but more recently, we realise that cashflow is king, and cash as a payment option is disappearing. International payments have paved the way fo...
When we look into our vast universe, we see celestial objects, gases, asteroids and meteors. What we don’t see, and often ignore, is the matter that interconnects everything. Dark Matter, or as renown...
This week's CSFI (Council for the Study of Financial Innovation) discussion between representatives from the Bank of England, VC Illuminate Financial and Kompli-Global, an intelligent KYC/AML utility,...