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When computerization was introduced in the Indian banking industry in the early 1990s, there was furore amongst the staff in the public sector banks. The Banks were heavily unionized at that time with...
Early morning, I received a call in my cell phone from a consumer finance company explaining to me about some consumer finance/EMI offers. After a few hours, I received a call from one call entre of a...
On 25 May 2018 most processing of personal data by organisations will have to comply with the General Data Protection Regulation (GDPR). This legislation replaces the Data Protection Act and will have...
In response to the 2008 global financial crisis (GFC), financial institutions (FIs) perforce had to undertake numerous corrective actions for restoring their credibility. Transforming their regulatory...
Products are designed based on needs /requirements of the consumers in/across multiple industries in /across different geographies/regions. Some products could be used across different industries wher...
Economy of Repetition has for long been a huge lever when it comes to speed up adoption of new services. A familiar and often used tool is what customers and citizens at large have the right to expect...
The recent instances of scams in public sector Banks make one admonish the audit processes and practices in many Banks. The number of fraudulent instances are rising and it has become a norm to highli...
Open banking is not just for Europe, although many of us sitting in Europe probably think it is. Many other markets around the world have been noticing what Europe is up to and other countries and r...
Or maybe the headline should really read EU PSD2, open access APIs are not just for banks and the first thing we all need to be clear on is that UK open banking, that has been launched with the CAM9, ...
In today’s fast paced, cost-conscious world, marketing often gets overlooked–and yet for small and growing firms in particular, it is a vital activity that needs to be done. And needs to be done well....
The recent Swift Business Forum Nordics in Helsinki saw over 250 delegates gather to take stock of the transformation of financial services that is currently taking place. Two of the main themes that ...
Money without Innovation Fiat money takes three forms - electronic deposits at commercial banks, banknotes (and coins) and central bank (CB) reserves. None of these are great starting points for innov...