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Blogs
Keith Stonell

How travel insurance may fly in 2021 thanks to AI and analytics

As restrictions on international travel are lifted for UK holidaymakers, demand for travel insurance products is clearly set to rise. With ‘freedom day’ now on the horizon it is good news for travel i...

14 Jul 2021
Digital Insurance Trends
Keith Stonell

Insurers as influencers: building a more sustainable, responsible, and equitable world

The seriousness with which insurers take Environmental, Social, and Governance (ESG) issues has come under increasing scrutiny in recent years. As both investors and underwriters, insurers occupy a ce...

04 Jun 2021
Financial Risk Management
Keith Stonell

Why the FCA fair price ruling will drive product innovation and benefit consumers

The FCA consultation on fairness in pricing is closed. The industry now knows when they must have new controls, systems, and rules in place by September, and be ready to go live with new price and aut...

01 Apr 2021
Digital Insurance Trends
Keith Stonell

The insurtechs are coming to get you! What to watch in 2021

In the world of insurtech, it is typical to make bold predictions about the state of the market and where it is headed. The fact is, however, that as the market matures investment in companies is bec...

08 Feb 2021
Digital Insurance Trends
Keith Stonell

Lloyd’s of London Blueprint Two claims to show the way

At the beginning of the pandemic, there were perhaps few institutions that looked less well equipped to function under social distancing than Lloyd’s of London. Synonymous with antiquated practices an...

15 Dec 2020
Digital Insurance Trends
Keith Stonell

Customers Are Looking to Insurers for Stability in 2021

Like everyone else, insurers have had a tough year with COVID-19 and the ensuing economic uncertainty. The sudden re-modelling of their businesses around mass working from home, the collapse in the ma...

06 Nov 2020
Digital Insurance Trends
Keith Stonell

Has lockdown broken the magic of brokers?

Insurance brokers have always had a special relationship with their customers, one that some might have felt was impervious to change. Due to the current pandemic and the lockdown measures related to ...

25 Aug 2020
Digital Insurance Trends
Keith Stonell

Is working from home actually best for customers and employees?

You will have done well in the last few months if you have avoided talk of the ‘new normal’ and the paradigm shift many of us have experienced in working practices. In many ways, the changes that have...

30 Jul 2020
Digital Insurance Trends
Keith Stonell

The great insurance disappearing act: what is the industry’s role in an ecosystem economy?

The sale of goods and services is becoming increasingly part of an ecosystem economy. From vehicle leasing to managed networking services, business models that combine different goods and services are...

26 Jun 2020
Digital Insurance Trends
Keith Stonell

Are insurers’ heads in the cloud?

We are all adjusting to new ways of living and working and one such adjustment, I’m sure many of us have now encountered, is the virtual conference. Beyond the obvious upsides such as not having to de...

05 Jun 2020
Digital Insurance Trends
Keith Stonell

How to realise the Future at Lloyd’s

The Future at Lloyd’s Blueprint One, the plan to transform the market, has been covered widely by City of London insurance pundits, but there is still a long way to go before we know what it looks lik...

14 Apr 2020
Digital Insurance Trends
Keith Stonell

Let’s get this gig on the road

The “gig economy” is growing rapidly. Technology acceleration has enabled businesses like Deliveroo to pioneer its working model in the UK. The increasing number of contractor jobs has risen from 1.3...

10 Feb 2020
Innovation in Financial Services

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