Digital Insurance Trends

Customer acquisition, onboarding and engagement, underwriting and risk management, billing and claims – all these areas are being changed by the digital innovations. Digital Insurance Trends is a group for professionals who are interested in Insurance Technology, Fintechs, and Solutions Providers - as well as Global Industry Intelligence.

Naina Rajgopalan Content Head at Freo

Why Insurtech Is Making Term Insurance More Affordable Than Ever

The insurance sector, which was seen as overly complex, is undergoing transformations. With the rise of Insurtech (insurance technology), buying an affordable term insurance policy has never been faster, easier, or more cost-effective. What was laboriously time-consuming and paper-based is now digitalised, transparent, and customer-centric. Let's ...

14 July 2025

Naina Rajgopalan Content Head at Freo

Top Features to Look for in a ₹2 Crore Term Insurance Plan in 2025

As financial responsibilities grow, so does the need for comprehensive life cover. With increasing inflation, rising costs of living, and long-term commitments such as home loans and children's education, life insurance becomes essential. A ₹2 crore term insurance policy, which was previously deemed to be luxury, is now an essential choice for tho...

13 July 2025

Naina Rajgopalan Content Head at Freo

Why Health Insurance Is Your Smartest Financial Move

Alright, let's chat about something super important for your money, something many of us just see as a "have to have" but is actually a "must have" for smart financial living. We're talking about health insurance. Now, I know what you might be thinking: "Health insurance? That's just for when I get sick, right?" And ye...

30 June 2025

Naina Rajgopalan Content Head at Freo

Evaluate Term Insurance Plans for Smart Life Protection

In today’s fast-paced and uncertain world, financial planning is no longer a luxury—it's a necessity. One of the smartest ways to ensure your family stays financially secure in your absence is by investing in a term insurance plan. With affordable premiums and large coverage amounts, term insurance offers peace of mind and stability. However, choo...

26 June 2025

Quentin Colmant CEO and Co-founder at Qover

5 insurtech predictions for 2025: agentic AI, MGAs and open insurance

Last year was an eventful one for the insurtech industry. We saw the rise of AI, new insurance regulation, an increased focus on ESG and shake-ups at major players. As we move into 2025, we'll see many of these trends continue, along with a few additional ones (could it be the year of insurtech bankruptcies?). I can't guarantee I'll have as much lu...

08 January 2025 /ai /predictions

Retired Member 

The future of insurance – the hopes and fears of AI

If we look in the rearview mirror, the last few years have really not been particularly good for the insurance sector. The fact that combined ratios are over 100% means that the underwriting performance has not been good and that businesses are effectively making a loss purely from the underwriting and the premiums that they are collecting. Of cou...

29 October 2024 /ai

Quentin Colmant CEO and Co-founder at Qover

3 traps companies fall for when creating an embedded insurance program

No matter what business you’re in, you’re constantly grappling with questions surrounding growth: how can I generate more revenue? How can I drive customer behaviour to create more value? How can I better engage with my customers and build a closer relationship with them? The list goes on and on. Tackling these challenges might look different from...

17 June 2024 /startups

Quentin Colmant CEO and Co-founder at Qover

Why all insurtechs should insource claims and customer care

All insurtechs have something in common: they promise to improve the customer experience over traditional players. And yet I’m surprised to see that many of them have decided to focus more on the tech and building a great digital customer acquisition experience without investing in customer lifecycle management (aka customer care) – and even less i...

15 May 2024 /startups

Quentin Colmant CEO and Co-founder at Qover

The truth behind insurance customer reviews on Google and Trustpilot

Customer ratings can be tricky for any business, but in the insurance industry it poses some unique challenges. For legacy insurers, who are inherently local, customer reviews can be highly volatile – with some branches receiving much better feedback than others. With insurtechs on the other hand, providing a unified customer experience across bord...

18 April 2024 /startups

Quentin Colmant CEO and Co-founder at Qover

Embedded insurance: the path to a global safety net

Insurance is, in theory, one of the most virtuous concepts on earth. It is a natural extension of – or even an improvement on – social security. Everyone pays a small contribution so that when an unlucky event happens to one person, we all contribute to helping them.In that sense, insurance is all about caring and protecting people so that we can l...

21 March 2024 /startups /inclusion