There’s a lot of chatter about AI in the insurance industry and its potential to have a huge impact on how insurance companies operate and the experience they provide for end customers. But AI is set to be a years-long transition. So where do companies start right now? According to a recent EY survey, 99% of insurance players are already investing...
17 July 2024 Artificial Intelligence and Financial Services
No matter what business you’re in, you’re constantly grappling with questions surrounding growth: how can I generate more revenue? How can I drive customer behaviour to create more value? How can I better engage with my customers and build a closer relationship with them? The list goes on and on. Tackling these challenges might look different from...
17 June 2024 Digital Insurance Trends
All insurtechs have something in common: they promise to improve the customer experience over traditional players. And yet I’m surprised to see that many of them have decided to focus more on the tech and building a great digital customer acquisition experience without investing in customer lifecycle management (aka customer care) – and even less i...
15 May 2024 Digital Insurance Trends
Financial Inclusion
Embedded Finance
Innovation in Financial Services
Payson JohntonCEO and Co-Founder at Crowdz
Pushkar MukewarCEO and Co-Founder at Drip Capital
Anna BeckerCEO and Co-founder at EndoTech
Rakshith RaoCEO and co-founder at Itorix
Mouloukou SanohCEO and Co-Founder at MANSA
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