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Hans Hagen

What kind of partnership do YOU need?

Most businesses have some problem they need to solve at any given point in time. These days, getting stellar growth may be a challenge, and the cost of acquiring a new customer seems to go only one wa...

24 Mar 2021
Innovation in Financial Services
Hans Hagen

Can partnerships superboost your consumer lending revenues?

You may have felt it more than ever over the past months. The pandemic makes it harder to grow your revenues, as customers are more concerned about their personal health and well-being than ever befor...

04 Feb 2021
Personal Finance
Hans Hagen

The Amex Paradox as US Credit Card Issuers Crash Land

In a recent article in the New York Times, the major US credit card issuers have put on their safety belts and crash helmets, as they prepare for a major crash landing with their credit card portfoli...

11 May 2009
Hans Hagen

Levering ATMs for Cardless Money Transfer

For some time I have been intrigued by banks' lack of interest in, or inability to leverage their ATM networks to gain a competitive edge. Traditionally used for cash advances and balance enquiries, A...

04 May 2009
Trends in Financial Services
Hans Hagen

Will WooGroup Succeed in Taking on Western Union?

A new challenger to Western Union recently emerged in the money transfer area. The WooGroup, based in Paris, was recently listed on the Paris stock exchange (Nyse Euronext, ticker MLWOO). After a some...

26 Feb 2009
Trends in Financial Services
Hans Hagen

What did I miss about PayPass cards at Carrefour in France?

To my great satisfaction I read recently that Carrefour will issue it's PASS card with contactless technology in collaboration with MasterCard. The new card will be on the cutting edge of current ca...

29 Jan 2009
Trends in Financial Services
Hans Hagen

Not a Level Playing Field in European Consumer Lending

The European financial services industry should be pleased that the European Parliament finally passed the Consumer Lending Directive earlier this year, after more than six years of mulling, negotiati...

14 Nov 2008
Hans Hagen

Dinosaur revival

Not too long ago, ATMs were predicted to suffer the same fate as dinosaurs. With the invention of payment cards of all sorts, increasing usage of cards as a cash substitute, and the introduction of ca...

18 Oct 2007
Trends in Financial Services
Hans Hagen

Never-ending battle

No industry observer is surprised by the reported rise in fraud committed abroad on UK cards. The perverse effect of harder-to-crack chip card technology is that fraud increases where chip cannot be ...

16 Oct 2007
Trends in Financial Services

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