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In the digital age one size fits nobody. Banks and wealth managers must heed this truism because investors’ demand for personalization and advanced digital engagement is growing – and it’s not limited...
Embedded finance is mainstream, and e-commerce dynamics have changed forever. What began with payments quickly extended into deposits, lending, insurance, and other financial services. Consumers clear...
Interest rates may be the most relevant metric in the financial world. No other single variable has such a profound and universal impact on the prospects of financial services firms and their customer...
The COVID pandemic was perhaps the worst global crisis in a generation. Fortunately banks and fintechs with the right technologies and strategies not only weathered the storm, but came out on top. As ...
The power and possibilities of Web3 represent a compelling opportunity for banks and financial services firms to consider. These emerging technologies are here to stay, and potentially transformationa...
These are difficult times for the global economy. With an economic slowdown in most major economies, along with high inflation and escalating cost of living, reasons to be cheerful about the economic ...
It’s not news that bad news sells – and there’s certainly no shortage of gloomy global macroeconomic forecasts right now. But there IS an opposing view championed by the late journalist Norman Cousins...
Is banking a people business or a technology business? For smart banks, it’s both because digital technology works best with humans. The aim of digitalization is customer delight and video banking can...
The temptation to spend is always with us, but for some people the compulsion to consume is overwhelming. Financial discipline takes practice; our tendencies to spend or save are habitual and form a p...
John R. Rymer, a principal analyst at Forrester and world authority on low-code development says, “There are just not enough developers to go around, so by going low-code, you can get a lot done with ...
Like physical health, financial health is a very private matter – and both forms of wellbeing are closely intertwined. Unfortunately talking openly about personal money matters is often considered tab...
In my last blog we discussed the evolving role and positioning of bank branches in the digital age. This blog considers the crucial role of technology in delivering a truly omnichannel and seamless b...