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3729 Results from /retail

John Bertrand

John Bertrand MD at Tec 8 Limited

Technology Highlights the Future of Retail and Payments Industries

The technology on show at the Retail Technology Show at Excel, London is a glimpse of the future for the retail and payment industries. Both industries channels have similar expressions of crime being out of control. Shoplifting, online scams and payment fraud particularly Authorised Push Payment (APP) being highlighted. The British Retail Consor...

/payments /retail Banking Strategy, Digital and Transformation

Alex Kreger

Alex Kreger Founder & CEO at UXDA

13 Dark UX Traps Financial Brands Must Avoid in Digital Banking Apps

Could a banking app, knowing users' patterns, emotions and fears, possibly push them to make the wrong choice to maximize the company’s profits? In an era in which apps have become the primary financial gateway, the line between empowering and trapping digital users has never been so blurred. Are some financial services already using shady pattern...

/regulation /retail Innovation in Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

New Battle Field: Win Banking Race on the Client's Smartphone

Let’s cut to the chase. Financial institutions have spent decades obsessing over branches, brand identity, and service fees, believing those were the competitive battlefields. But in 2025, that war is being waged on a device that fits in your back pocket—the touchscreen smartphone. If a mobile banking app feels generic, devoid of real innovation, ...

/retail /predictions Innovation in Financial Services

Samuel Crompton

Samuel Crompton Associate Partner (Banking, Resilience and AI) at IBM

The Growing Interest in AIOps: ML and Generative AI Use Cases

The hype surrounding generative AI is fuelling a wave of interest in AIOps, with a recent Kyndryl-IDC study revealing that 63% of companies plan to increase spending on automation and AIOps over the next two years, even as overall IT budgets remain flat or decline. While AIOps has traditionally leveraged machine learning (ML) for insights and au...

/ai /retail

Frank Moreno

Frank Moreno CMO at Entersekt

Banks must rethink how they protect SMB clients

Banks have traditionally focused on servicing enterprise clients or individuals, expecting small and medium businesses (SMBs) to fit in and find an offering that best suits their needs. But the rapid rise in fraud aimed at smaller businesses requires a solution that is appropriate for SMB clients, which remain the growth engine for many banks – an...

/security /retail Banking

Francesco Fulcoli

Francesco Fulcoli Chief Compliance and Risk Officer at Flagstone

The PRA Proposes Raising FSCS Deposit Protection Limit to £110,000

On 31 March 2025, the Bank of England Prudential Regulation Authority (PRA) announced a significant proposal: raising the Financial Services Compensation Scheme (FSCS) deposit protection limit from the current £85,000 to £110,000. This move marks the first change in the limit since 2017 and reflects an effort to keep pace with inflation and evol...

/regulation /retail Fintech

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

From Startups to Banking Giants: Are Neobanks the New Incumbents?

Neobanks — also known as digital-only banks or challenger banks — are at the forefront of financial innovation. By leveraging cutting-edge technology, they offer seamless, customer-centric services without the overhead of traditional banking infrastructure. Gaining traction in the early 2010s, particularly in Europe and the U.S., neobanks have rap

/retail /startups Fintech World

Gobind Ghattoraya

Gobind Ghattoraya Client Solutions Director at GFT

Understanding hypersonalised banking

Hyperpersonalised banking is a customer-centric approach to providing personalised solutions to individuals at the most relevant time using data analytics. Some of the drivers that are fuelling this paradigm shift include: advancements in technology and its use in other industries, combined with the prevalence of smart devices, placing more and mo...

/retail

Luke Allchin

Luke Allchin Director - North America at RFI Global

The Rise and Fall of Liquid Wealth in the United States

New data shows that liquid wealth has declined significantly since 2022 after a steady increase since the pandemic. Why is this? And, with overall wealth rising, where are US investors putting their money? The pandemic drove liquid wealth to new levels The COVID-19 pandemic was a watershed moment for the global economy, and its effects are still ec...

/wealth /retail Trends in Financial Services

Sam Boboev

Sam Boboev Founder at Fintech Wrap Up

Deep Dive: Visa’s Product Ecosystem and Strategy

Hi there, and welcome to this edition of Fintech Wrap Up! Let’s dive into some exciting updates from the payments world. This week, the spotlight is on Visa, one of the leading names in digital payments. Since its inception in 1958, Visa has been a pioneer in facilitating seamless transactions globally. With operations spanning over 200 countries ...

/payments /retail

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