With the initial PRA/FCA compliance milestones behind them, UK banks must now focus on deepening and embedding operational resilience into everyday business practices. The FCA emphasizes that resilience isn’t a one-off exercise but a dynamic, strategic capability. Firms should now transition from mapping important business services and setting imp...
22 April 2025
The hype surrounding generative AI is fuelling a wave of interest in AIOps, with a recent Kyndryl-IDC study revealing that 63% of companies plan to increase spending on automation and AIOps over the next two years, even as overall IT budgets remain flat or decline. While AIOps has traditionally leveraged machine learning (ML) for insights and au...
02 April 2025
With the busiest retail event of the year now behind us, those responsible for the technology services that underpin our ability to make purchases on Black Friday are likely now breathing a sigh of relief. Headlines at a glance suggest that 2024 has been kinder to retailers’ digital infrastructure than in previous years, with fewer outages report...
02 December 2024
Keith SaxtonGlobal Director Financial Markets at IBM
Vaibhav KhandelwalConsultant at IBM
Zhizhong GuPayment executive at IBM
Prashant JajodiaManaging Partner at IBM
Haroon SharifFSS Leader at IBM
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