Finextra Research
Sibos 2025
Sign in
Sign up
Sibos 2025
  • News
    • Latest news
    • Company updates
    • Long reads
  • TV
  • Research
  • Events
    • All
    • Conferences
    • Webinars
    • Popular
  • Community
    • Community latest
    • Latest expert opinions
    • Groups
    • Search members
  • Jobs
  • APIs
Sign in
Sign up
Sibos 2025
  • News
    • Back
    • News
    • Latest news
    • Company updates
    • Long reads
  • TV
  • Research
  • Events
    • Back
    • Events
    • All
    • Conferences
    • Webinars
    • Popular
  • Community
    • Back
    • Community
    • Community latest
    • Latest expert opinions
    • Groups
    • Search members
  • Jobs
  • APIs
  • payments
  • markets
  • retail
  • wholesale
  • wealth
  • regulation
  • crime
  • crypto
  • sustainable
  • startups
  • devops
  • identity
  • security
  • cloud
  • ai

Community

  • Your feed
  • Latest expert opinions
  • Groups

Join the Community

24,380
Expert opinions
40,857
Total members
334
New members (last 30 days)
247
New opinions (last 30 days)
29,364
Total comments
Join Sign in
Follow Unfollow

Joris Lochy

Product Manager at Intix | Co-founder
Capilever
Member since
05 Apr 2017
Location
Brussels
Followers
13
Following
0
Opinions
179
Long reads
0
Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Independent Product Management Consultant, helping customers in the Fintech space to innovate, i.e. from ideation to conceptualization to implementation, taking on different roles and responsibilities (business analysis, functional and technical design, solution architecture and project management).

Experience

Product Manager at Intix | Co-founder
Capilever
To Present
Show all experience

Latest opinions

Joris Lochy

From Compliance to Controversy: The Global Rise of Debanking

In recent years, financial institutions have been making increasingly bold decisions about who they are willing to bank. The practice of debanking (closing or denying accounts based on perceived risk or unprofitability) has shifted from back-office policy rooms to the center of public, political, and legal debate. For example, the Nigel Farage–Co

25 November 2025 Financial Inclusion

Joris Lochy

External Pressure, Internal Inertia: The Innovation Challenge in Financial Services

We often describe the financial services industry as being in the midst of a technological revolution, i.e. Open and Embedded Banking, AI, blockchain, stablecoins, CBDCs, you name it. But stepping back, one might wonder: has the sector truly transformed? Despite the buzz, the fundamentals of financial services remain largely unchanged. Incumbent b

17 November 2025 Financial Transformation

Joris Lochy

Behind Closed Doors: Building Resilience Against Insider Fraud

At financial institutions, insider threats and internal fraud are serious issues. Globally, the Association of Certified Fraud Examiners estimates that fraud costs organizations about 5% of their annual revenue, amounting to a staggering $5 trillion per year. Insider fraud is believed to account for up to 40% of these costs around $2 trillion ann

10 November 2025 Exposing Financial Crime

See all 179 opinions by Joris

Latest comments

External Pressure, Internal Inertia: The Innovation Challenge in Financial Services

Thanks again for your very insightful follow-up, really appreciate the depth of your reflections.

You are absolutely right that none of the trends I mention in my blog guarantees disruption. My blog simply explores a potential scenario, not a certainty. And I fully agree that, taken individually, AI, CBDCs, Digital ID, DeFi, quantum threats, etc., are not (yet) strong enough to destabilize major incumbents.

Where I see a shift is in the combination of these forces. Historically, banking has been remarkably resilient, often more resilient than its critics expect. But the next phase of digitalization may finally challenge not the balance sheet strength of banks, but their role in the value chain.

Regarding your question: “Can you think of three use cases where genAI will spawn fintech competitors and cut deeper into banking?”

I think the most transformative one could be a true financial assistant, potentially embedded inside a BigTech super-app, not just answering questions, but acting on behalf of the customer. If AI becomes the interface, then banks risk losing the entire front layer where differentiation happens.

The implications of such an assistant, combined with ongoing trends like digitalization and flows becoming more real-time would be significant:

  • The assistant would recommend products purely on customer value, not bank margin → This instantly erodes many cross-subsidized or cash-cow products.

  • Optimal cash allocation becomes automated → Less idle money on current/savings accounts, fewer overdrafts, fewer high-margin short-term credit products.

  • Payments become instant, cheap, and embedded everywhere → Meaningful pressure on interchange revenues and domestic payment monopolies.

  • Insurance shifts to usage-based and continuous-risk pricing → Lower margins and reduced bundling advantages.

  • A large part of today’s intermediaries, who act as friction points and protection layers, disappear as everything moves to real-time rails.
    → This removes barriers that currently shelter incumbents.

In such a world, banks could remain extremely important, but primarily as regulated balance-sheet factories operating behind the scenes. The competitive battlefield might shift from “Which bank has the best front-end?” to “Which AI intermediary controls customer attention and trust?”

And in that scenario, yes, the winners would probably be the largest incumbents (acting as this back-end factory) and the BigTech player(s) offering the AI assistant, while Tier-2 and Tier-3 banks could be hit hardest.

18 Nov 2025 21:06 Read comment

External Pressure, Internal Inertia: The Innovation Challenge in Financial Services

Ketharaman,

Thanks a lot for the extensive comment. Much appreciated.

I fully agree with your analysis. In fact, one of the elements I highlight in the blog is exactly this: the regulatory, risk-averse, and structurally conservative nature of banking makes true disruption extremely difficult. What may appear as “inertia” is often (as you nicely frame it, strategic reluctance) a rational response in a sector that operates under fractional-reserve constraints, strong oversight, and the constant need to preserve trust and stability.

That said, my point is that in today’s increasingly fast-moving environment, this built-in reluctance may no longer be a viable long-term strategy. Historically, fintech-driven disruption has indeed been incremental rather than existential, but the next wave of change (driven by AI, digital identity, quantum-resistant security, and new forms of money) is coming much faster and may cut deeper.

In that context, incumbent banks may need to find new ways to balance both sides of their identity: stability, regulation, prudence and innovation, speed, experimentation. Even if this means creating separate entities, ring-fenced innovation units, or new ventures that can take calculated risks without endangering the core.

In other words, the challenge for banks going forward may be how to remain prudently risk-averse while still reinventing themselves at the edges. The institutions that manage to combine both worlds (safety and innovation) may be the ones best equipped for what comes next.

18 Nov 2025 15:13 Read comment

UPI’s Free Ride: A Masterstroke - But Can It Last?

Thanks for the feedback.

When I said “why aren’t more governments worldwide doing this?”, I wasn’t referring to A2A RTP systems in general, those are indeed being rolled out and promoted by governments globally. I was specifically referring to cases where a government funds an A2A RTP system so that it becomes free for both users and merchants.

In the Eurozone, for example, we have SCT Inst, but when it’s used at merchants (with Wero being the upcoming example), merchants still pay a considerable fee.

Your point about rapid onboarding by banks is also valid. However, as always, banks tend to follow market demand. If a payment method is free for users and merchants and strongly promoted by the government, adoption by both groups would accelerate and banks, whether private or public, would be compelled to follow their customers’ expectations.

That’s why I still believe the “free” aspect could be the golden bullet. Once that’s in place, much of the rest follows naturally. Of course, this remains more of an opinion than a proven fact, as no other country has yet implemented such a model at scale (so the sample size of my opinion is not statisticallly relevant today :-)).

08 Oct 2025 07:54 Read comment

See all 22 comments by Joris

Joris writes about

  • artificial intelligence
  • security
  • payments
  • regulation & compliance
  • people
  • wealth management
  • retail banking
  • sustainable
  • cloud
  • devops
  • start ups
  • financial inclusion
  • cryptocurrency
  • markets
  • financial crime
  • predictions

Joris's opinion archive

  • 2025 (32)
  • 2024 (28)
  • 2023 (23)
  • 2022 (13)
  • 2021 (16)
  • 2020 (35)
  • 2019 (14)
  • 2017 (1)

Joris reads

  • Capilever
  • Bankloch Blog
ShowHide similar members

Similar members

Thomas Pintelon

Thomas Pintelon
Head of Strategy at Capilever

Follow Unfollow

Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.

Please read our Privacy Policy.

Accept
Finextra

Finextra

  • About

Community

  • Rules
  • Contact the community team

News

  • Guidance
  • Contact the news desk

Sales

  • Media pack
  • Contact the sales team

Get involved

  • Finextra Live@
  • Webinars
  • Finextra TV
  • Research
  • Finextra.jobs
  • Finextra Pro

Events

  • Sustainable Finance Live
  • NextGen Nordics
  • EBAday
  • NextGen:AI

Members

Join the community News alerts

Follow

Download Finextra Pro

Download Finextra Pro from Apple App Store Download Finextra Pro from Google App Store

Download Finextra News

Download Finextra News from Apple App Store Download Finextra News from Google App Store

© Finextra Research 2025

Terms of usePrivacy PolicyCookie Centre