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I've tried to resist writing about Apple Watch. What is there to say that hasn't already been seen in this week's "unboxing" videos, where perplexed buyers struggle to synchronise? But des...
As TSB prepares to be taken over by Banco Sabadell, their focus on physical branches is a notable move. In the face of increasing tendencies toward digital services, the purchase of 30 new outlets to...
The seven-day Account Switching Service was launched almost two years ago with much fanfare however we are still seeing only a minority of people moving their current accounts to a new provider. Accor...
Recent research has suggested that by 2020, credit and debit card payments will no longer be the preferred method of payment, with paying by smartphone taking over. If this expectation becomes reality...
It’s been a few weeks now since Clydesdale Bank first issued the £5 polymer note to the public and from what I can see consumer reaction, so far at least, has been overwhelmingly positive. A quick loo...
There are many reasons why online merchants may lose sales. Difficult to navigate web pages, poor choice of products and asking customers for too much personal data are all valid reasons. However, one...
Fund providers need to go beyond providing fund performance data to deliver insightful information... Most purchases we make provide almost instant gratification. This means it’s very easy to know whe...
With the current huge focus on Financial Inclusion at the global level and in an increasing number of governments, as well as rapid developments in technology, opportunities to provide financial servi...
Present Situation After tracking this metric for 22 years, regarding core processing among small banks and credit unions (87% of the U.S. financial institutions population), when a trend-breaker appea...
Lowering the barriers to corporate client on-boarding? Transaction banks only offer host-to-host channel banking services to their largest clients (one billion dollar plus turnover is regularly cited ...
Last week started poorly for NatWest - another mobile banking service outage left customers of RBS and NatWest without access to their account on the morning of the 20th April. Both banks were fast t...
The next 20 years will see the world go from 20,000 “analog” banks to no more than several dozen “digital” institutions. -Francisco Gonz...