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How should you talk to your customers? Your customers are busy and yours is not the only application or relationship they use. They are bombarded with information, offers and advice. So how should you...
The question of what exactly is blockchain has come to the fore this week with the publication of the eBook ‘Blockchain Meets Supply Chain: Rewiring Business Operations for the Digital Age’ which ackn...
Your company’s systems and network are like a medieval fortress. You’ve built your stone walls, lined them with archers and prepared your pikemen for the threat of an invading force, only to discover ...
The dream of any product manager in the Financial Services sector has always been to come up with an idea for a new (or improvement on an existing) financial product or service in the morning and hav...
On Monday 27 March 2017 the European Parliament’s Committee on Economic and Monetary Affairs held a Scrutiny Session on the Final Report on Draft Regulatory Technical Standards on Strong Customer Aut...
Recently, I wrote that smaller blockchain consortia are needed (see my Blog: Towards smaller and more focused blockchain consortia, 27 February 2017). The Hyperledger Project however may be the except...
The payments industry is in the throes of a perfect storm – the traditional payments business is at risk from excessive rising costs and disruption which calls for radical payments transformation (Con...
In today’s mobile-centric world, using mobile phones for Internet banking is standard practice for most people, but SIM swap fraud, where scammers cancel and re-activate new SIM cards to hack into ba...
The first i is INNOVATION and proven by the hordes of Fintech’s disrupting almost every aspect of financial services through their use of technology and by challenging traditional business models. Yet...
Part 1 by the link (internal link finextra.com) Finally, there is the third option. It seems to be the easiest and most rational and entails no extra expenses if the customer identification aspect i...
The years following the financial crisis have seen a considerable increase in the amount of data that regulators demand from market participants, as they attempt to better understand developments in t...
Traditional product-centric banking is a thing of the past. The transformation to customer-centric, relationship-based banking has already commenced and pace is not slow. Banks are forced to focus on ...