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Freddie McMahon

Conduct Risk is now an epidemic and is appearing in far too many places. It is time to deal with it.

In its simplest form, conduct risk is when an organisation’s stakeholder’s behaviour leads to unwanted behaviour or crimes, either detected or not, and detrimentally damages an organisation’s or secto...

18 Feb 2018
Banking Regulations
Freddie McMahon

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 5 FINAL

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER P...

26 Jan 2018
Innovation in Financial Services
Freddie McMahon

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 4

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER P...

13 Jan 2018
Innovation in Financial Services
Freddie McMahon

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 3

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER P...

05 Jan 2018
Finance 2.0
Freddie McMahon

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 2

Just as a reminder, Complex Knowledge is any combination of regulatory, statutory, legal, tax, tariff, policy and procedure matter, which is primarily found within documents. USE CASE: HOUSEHOLDER P...

29 Dec 2017
Innovation in Financial Services
Freddie McMahon

CHATBOTS UNDER-HYPE: THE NEW FRONTIER TO SIMPLIFY COMPLEX KNOWLEDGE PART 1

The Opportunity The simplification of Complex Knowledge is a paradigm shift opportunity for chatbots, with the potential to bring benefits to every person and every organisation on the planet. The...

22 Dec 2017
Fintech innovation and startups
Freddie McMahon

CHATBOTS: FOLLOWING THE MONEY

At this early stage of the chatbot evolution, it is difficult to determine the current state of being able to value chatbot firms. Valuation of new innovations is often influenced on future potential....

16 Dec 2017
Futuristic Banking
Freddie McMahon

CHATBOTS OVER-HYPE: UNDERSTANDING THE CONSTRAINTS OF NATURAL LANGUAGE PROCESSING

As covered previously, Chatbot Natural Language Processing (NLP) is not underpinned by Artificial Intelligence that is a Singularity, all knowing, god like. Once this is obviously clear then it is imp...

08 Dec 2017
Innovation in Financial Services
Freddie McMahon

STATE OF THE CHATBOTS MARKET: OVER-HYPED AND UNDER-HYPED AT THE SAME TIME

The Chatbot market has reached an unbelievable state. It is both over-hyped and under-hyped at the same time. There is no doubt that conversation-as-a-service will become the primary means for human...

02 Dec 2017
Digital Banking Trends
Freddie McMahon

CHATBOTS: THE LIMITATIONS OF NATURAL LANGUAGE PROCESSING

The most common misperception about Chatbots is that Natural Language Processing (NLP) is the only method for delivering conversation-as-a-service. Though this is not true, as covered in earlier artic...

24 Nov 2017
Futuristic Banking
Freddie McMahon

CHATBOTS: DIGITAL TRANSFORMATION VERSUS A PARADIGM SHIFT

Chatbots, the human side of artificial intelligence, are showing significant signs of market growth, primarily due to the ability to make material reductions in costs, whilst delivering superior custo...

17 Nov 2017
Futuristic Banking
Freddie McMahon

CHATBOTS AND BLOCKCHAIN START TO CROSS-FERTILISE

There is a very early emergence of Chatbot capabilities being enriched by Blockchain. There are three distinctive use cases: Conversational Customer Consent Certain types of Chatbots provide a viabl...

11 Nov 2017
Futuristic Banking

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