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101 Results from 2019, /retail

Vaibhav Grover

Vaibhav Grover Senior Director at Sutherland

How Asian Banks are revolutionizing the customer onboarding

Introduction As per a report from Forbes1, from 1980 to 2010, the Chinese, Japanese and South Korean banking industries' assets expanded 20, 15 and 13 fold respectively. And, as per One Road research2, post 2010 the Asian banking markets have demonstrated continuous and consistent growth as compared to their counterparts in US & Europe. The b...

/retail Asia Financial Services

Gabe McGloin

Gabe McGloin Head of Business Development EMEA at Verifi at Verifi Inc

Avoiding Black Friday Blues

Although the Christmas shopping season starts earlier every year, the transaction frenzy really begins with the sales juggernaut of Black Friday and Cyber Monday. According to an Adobe Analytics survey, 70% of responding consumers planned to shop over this year’s four-day period beginning the day after Thanksgiving. For the second year in a row, C...

/payments /retail Fintech

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The war for direct customer contact - Banks should fight along!

In March of this year, the World Wide Web celebrated its 30th anniversary. In these 30 years, there has been an exponential increase in the number of websites. Today there are over 1.5 billion websites on the world wide web. Although less than 200 million are active, these are still astronomical figures, which make it almost impossible for users t...

/retail Customer Service 2015-2019-2025

Lawrie Chandler

Lawrie Chandler Director at Bondsmart

Industrial revolution was start of financial exclusion for retail bond investor

Modern finance engineer’s solution are more complex and therefore harder to understand. Let’s look at the humble bond, where did it come from and how does it fit in today’s complex investment world? Two hundred years ago, before today’s technology revolution, we were in the midst of the industrial revolution. Railways are a great example of what a...

/retail Bond Fintech

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Banks have it all

Blog nbr 400. The benefits of moving faster to a Data-driven Economy are clear. The mission in short: better service, mega-shift in productivity, sustainability through less waste and CO2, fact-based decisions, true single European market, global transparency and the end of grey economy. Without banks taking more responsibility and politicians r...

/retail Banking Strategy, Digital and Transformation

Doug Gross

Doug Gross CEO at NGDATA

What can the financial services sector learn from the retail subscription service boom?

What can banks learn from the world of fast-moving consumer goods (FMCG) like razors or make-up? On the face of it, not much. But dig a little deeper and you quickly realise that the financial services industry has a lot to learn from the way that FMCG brands are empowering their customers with new ways to order and choose their products. The way ...

/retail Millennial Banking

Retired Member

Retired Member 

Intelligent cash management: the new now

The Daily Telegraph recently reported that many of the new graduates hired at the Bank of England have accounts with the challenger banks and observed that some incumbent, traditional banks are now building their own digital banks. One reason why the younger generation are attracted to challengers – setting aside whether they are ‘digital native...

/retail Trends in Financial Services

Andrew Stevens

Andrew Stevens Global banking and financial services specialist at Quadient

Communicating change: cost or opportunity?

Not a lot of things seem certain in the UK economy at the moment, but most people seem to agree on the fact that the Bank of England may well raise interest rates in the not-too-distant future. As any lender or homeowner knows, this means significant changes both for mortgage holders and providers, and over the longer term, increased costs. These...

/retail Customer Service 2015-2019-2025

Doug Gross

Doug Gross CEO at NGDATA

Forget the funnel: Financial marketing must become a virtuous circle

Digital-first challengers have disrupted the old, cosy club of High Street banks, harnessing the power of customer data to deliver tailored financial products, services and customer interaction. What’s more, people today are likely to have accounts at more than one institution, with savings, credit cards, loans and other financial products held wi...

/retail

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Transforming organization and culture to scale digital

For implementing digital in any Bank/Financial Industry/organization, there has to be shift in the organization culture. Leaders in every department have to move out of the comfortable glass door and understand the journeys to be undertaken at every level in the organization – be it operational/business/strategic and how the journeys impact the cu...

/retail Banking Strategy, Digital and Transformation

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