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Millennial Banking

The Millennial Banking Revolution has begun, jump on the bandwagon now!

Abhinav Paliwal

Abhinav Paliwal CEO at PayNet Systems

5 Ways Live Chat Help Neo Banks

People today have become used to instant service, with e-commerce bringing this change through same-day deliveries. So when they have to wait for responses from their financial service provider, it may irk them. They expect the same level of immediacy across service providers. However, research shows that the average response time for customer se...

/payments /retail

Abhinav Paliwal

Abhinav Paliwal CEO at PayNet Systems

WhatsApp Channel for Neo Banks

1 out of 5 people on the planet already use Whatsapp. Not only does this messaging app has a massive reach, but it has also managed to make people hooked onto its platform. It’s great to have mobile apps and web financial services, but people don’t visit those channels as often as they visit their Whatsapp. Hence to constantly stay on their mind fo...

/payments /retail

Abhinav Paliwal

Abhinav Paliwal CEO at PayNet Systems

What is Conversational Banking?

Digital banking has done a great job making banking and financial services accessible to users at their fingertips. However, the shift from offline to online has led to a void of personalisation in their experience. According to Accenture, 50% of people want to switch between human and digital channels. Though users can almost do everything nat

/retail /startups

Doug Gross

Doug Gross CEO at NGDATA

What can the financial services sector learn from the retail subscription service boom?

What can banks learn from the world of fast-moving consumer goods (FMCG) like razors or make-up? On the face of it, not much. But dig a little deeper and you quickly realise that the financial services industry has a lot to learn from the way that FMCG brands are empowering their customers with new ways to order and choose their products. The way ...

/retail

Jalpa Shah

Jalpa Shah Marketing Director at Tagit Pte Ltd

Capturing The Millennial Market With Mobile Banking

For some segments of the population, mobile banking technology may still seem like a recent innovation. For younger generations, however – people considered “digital natives”, this generation has little recollection of a time when they were not “connected” either via their phone, tablet or browser. The mobile adoption has given this generation a...

Sarah Jackson

Sarah Jackson Director at Equiniti Credit Services

Millennial myth busting: what do they really want from lenders?

Millennials, a generation of digital natives that grew up amid the fastest period of technological change in history are, according to new independent research, the age group least likely to borrow from alternative digital lenders. According to recent findings, despite millennial borrowing increasing annually by a healthy 8%, three fifths of this a...

/retail

Chris Principe

Chris Principe CEO at APB, Inc.

Ben You Did It Again

$100 Ben, You Did It Again! One of my favorite American historical personalities is Ben Franklin, born 1706 and died 1790. Yes, Ben is known as a leader for liberty, a politician, an inventor, scientist, businessman, philanthropist and, generally, a genius in his day. He is also the only American founding father to sign all three documents related ...

/ai

Damien Cabadi

Damien Cabadi Chief Financial Officer at Spirit Asset Management

How to calculate the Customer Lifetime Value of an Asset Management client?

Some Fintech startups are betting on the growing Assets Under Management (AUM) of millennials. Among them, you will find robo-advisors, micro-saving applications and trading platforms for self-directed investors. This idea is obviously seductive. However, we could ask ourselves what is the real value of a millennial with an upside potential? As th...

/startups

Retired Member

Retired Member 

Mobile innovation: The new battleground for financial services differentiation

A simple truth Today’s millennial banking customers (born between 1980 and 1996) are masters of the smartphone; accustomed to running their lives, and certainly their money matters, on the go. Through mobile devices they want to access their bank accounts, easy payment capabilities for shopping, easy ways to manage and move their money. The phone

Amrik Sanghera

Amrik Sanghera Senior Business Consultant at Contemi Solutions

Wealth Management Challenges in 2020: Client Retention in the Digital Age

There is a growing awareness in wealth management circles concerning the need for wealth managers and financial advisors to preserve the investment assets that they currently manage, as they are passed to the next generation. Obviously, some of those assets will shift into pension drawdown plans to cover day-to-day living expenses, but there will

/wealth

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