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At the tender age of 17, I was not particularly financially savvy. When the company I worked for moved to a new head office, it was a similar distance from my home to the old one, but the public trans...
Just supposing your bank was perceived to have done something unpopular with the general public and a Twitter campaign began against your institution. When would you know? When an automatic system det...
A Greek man walks into your bank looking to extend his mortgage. He currently owes about 45K. He has a modest salary of 12K per year, but unfortunately, he currently gets through 15K, thus overspend
Unsurprisingly, working for a software house specialising in Core Banking systems, we spend a fair proportion of our time talking about customer service and what banking customers really want from the...
A friend of mine maintains that to have a non-smoking area in a restaurant is akin to having a non-peeing area in a public swimming pool and he probably has a point, so I wonder what he makes of the
It may not be everyone’s idea of a fun Saturday night, but my wife disappearing to the theatre with her friends offered a rare opportunity to catch up with the backlog of recorded TV programs that hav...