32 Results from 2024, /devops
Alex Kreger Founder & CEO at UXDA
Many financial companies believe that packing their apps with countless features and the latest technology will attract and retain users. However, this approach could result in the opposite effect, driving users away due to overwhelming complexity. The true key to user retention is not more copycat features, but a more simplified, user-friendly ex...
22 August 2024 /retail /devops Innovation in Financial Services
The design of financial services is a labyrinth of complexity, regulations and high stakes. Despite the allure of high-profile projects and substantial budgets, even the most skilled designers often hesitate to delve into this demanding sector. The primary reason? The consequences of design flaws in financial services can be catastrophic, ranging ...
19 August 2024 /retail /devops Innovation in Financial Services
Erica Andersen Marketing at smartR AI
Conversational AI and Document Querying: A Path to Business Benefit, Data Control, and Cost Management In the digital age, financial institutions are constantly seeking new ways to leverage technology for extracting valuable insights from their data. The rise of conversational AI and document querying has stirred excitement among financial profess...
13 August 2024 /ai /devops Analytics in Banking
Ioan Iacob CEO at FlowX.AI
The financial services industry is at a critical juncture. Despite staggering investments, banks are still struggling with digital transformation. But why? Let’s dive into the tangled web of challenges banks face, the failed promises of past solutions, and take a look at what I believe to be the path towards a brighter future. The Harsh Reality I...
31 July 2024 /ai /devops Banking
The usage of Customer Journey Mapping (CJM) has been a topic of debate. While some dismiss it in digital service design as a mere formality, others see it as an indispensable tool for crafting successful digital products. Moving beyond guesswork, CJM is proving to be a transformative tool, shaping the future of financial tech in profound ways. Aft...
29 July 2024 /retail /devops Banking Strategy, Digital and Transformation
Customers demand seamless, intuitive, and personalized banking experiences, with 72% emphasizing personalization as “highly important,” and 77% of banking leaders agreeing it boosts retention. Yet, financial institutions face outdated systems, strict regulations, repetitive interfaces, and growing cybersecurity threats. This article explores the t...
17 June 2024 /retail /devops Digital Banking
In an increasingly competitive banking industry, the focus is often on improving front office solutions: desktop and mobile banking applications. However, a critical, yet frequently overlooked aspect is the back office – the core systems that keep the bank's engine running. According to a World Economic Forum report by Bain & Company, only 1% ...
10 June 2024 /retail /devops Banking Strategy, Digital and Transformation
Konrad Litwin Global General Manager - Testing at Perforce Software
July 17 2024 marks six months to January 17 2025’s introduction of the Europe’s Digital Operational Response Act (DORA), which aims to improve digital resilience in 21 financial entity types and includes more stringent rules around ICT security and risks. With the scale of security risks and dependency on software systems only increasing, DORA’s i...
06 June 2024 /devops Information Security
Software vendors are crucial. They provide digital solutions to help banks operate efficiently and meet customer expectations. However, while ready-to-use solutions offer speed and convenience, they often fall short in delivering a tailor-made user experience that aligns with a bank's unique brand, strategy and customer needs. How can banks choose...
27 May 2024 /retail /devops Banking Strategy, Digital and Transformation
Distinguishing your financial services from competitors is not just an advantage—it's a necessity. Let's explore this concept deeply, showing how modern financial brands can create a significant edge by building digital service advantages on five critical value levels. While many financial brands stick to outdated designs and "copycat" s...
15 May 2024 /retail /devops Banking Strategy, Digital and Transformation
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