280 Results from 2021, /retail
Sergei Artimenia Managing Director at RNDPOINT.com
The massive changes that take place in the banking sector are often portrayed as the intense competition within the industry, namely between progressive institutions and those considered traditional ones. Instinctively, being a "progressive" bank looks more appealing than being called a “traditional” bank. That is why it would look like m...
15 October 2021 /retail /inclusion Disruption in Retail Banking
Nick Green Director at Purple Patch Broking Ltd
Fintech’s, merchants, and big tech brands are forming new attractive buy-now-pay-later (BNPL) and hybrid instalment-based offerings shaking up credit card lending and forcing businesses to rethink data requirements and strategies. Growing at a rate of 39% per year and expected to exceed $260 billion by 2025, BNPL services can’t be ignored. BNPL of...
14 October 2021 /payments /retail BNPL
Kartik Swaminathan Author - 3F: Future Fintech Framework & Founder at Fintastech (Fintech Consulting & Coaching)
We have often heard of challenges in Digital Transformation and some of it may be true. But in my experience, there are some key aspects, which if handled normally (yes, need to be normal & transparent), can make the digital transformation projects most effective. These are as below: - a. Have clear objectives & priorities – Many a times o...
14 October 2021 /people /retail Digital Bank Transformation
Steve Morgan Banking Industry Market Lead at Pegasystems
Telephone banking and chatbots unsurprisingly proved popular for customers during the pandemic because of how they allowed them to interact with people at their bank in a safe and convenient way. Research from GlobalData found that from 2017 to 2020, the number of active telephone banking customers almost doubled, and mobile usage saw a 15 percent...
14 October 2021 /retail /covid-19 Trends in Financial Services
Retired Member
Integrating third-party services makes it possible to quickly add features and tools to a neobank solution while developing the same functionality on your own could take months. If you want to add value to your neobank solution, extend its functionality, and ensure a seamless and consistent banking experience for users, consider integrating third-...
13 October 2021 /payments /retail Banking Architecture
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
Bank accounts are not heavily branded, barring a few exceptions like the one from IndusInd Bank, which tries to create a strong brand for its bank account on the back of differentiators like return of canceled cheque. (For the uninitiated, banks return canceled cheques to customers by default in USA but they retain them with themselves in India, s...
11 October 2021 /retail /predictions
Igor Chugunov CEO at Credits Blockchain and Payment Platform
Banking, just like many other industries, is moving to an online format. One thing to remember is that banks are large complex organizations. Many of them have been on the market for a couple of hundred years. Regulations for any financial services are complicated too. So how does it look in practice? The challenge Traditionally, financial serv...
08 October 2021 /payments /retail Banking Strategy, Digital and Transformation
Roel Jansen SaaS Solutions Marketing at Temenos
Last month's Money 20/20 Europe was the first large-scale event in the Fintech industry after COVID-19. As usual, it delivered an outstanding line-up of brands and thought leaders. Here are my takeaways and insights regarding the most significant gathering of the European fintech community in 2021. Happy to see you again! Now that we can ease m...
08 October 2021 /retail /cloud Fintech
Amit Sinha Consulting Partner, BFSI Technology Advisory Group at TCS
Why it is important and cannot be ignored Cloud adoption in BFSI has increased rapidly in recent years and the movement to cloud is forecasted to continue and even accelerate to achieve rapid agility and access to scale and elasticity with minimal capital expenditure. Cost benefits due to pay-as-you-use pricing is also one of the key motivating fa...
08 October 2021 /retail /cloud Banking Strategy, Digital and Transformation
Andrew Beatty Head of Wealth, Retirement & International at FIS
How well do you really know your bank’s customers? Have you met them at all? Do you know where and how they shop, what their interests and aspirations are, or their general state of mind and personal circumstances? You should. But of course, no one has psychoanalysis tools or magical algorithms to find such data on each consumer, to see exactly whe...
07 October 2021 /people /retail Artificial Intelligence and Financial Services
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