307 Results from 2023, /retail
Christopher Colley Industry-recognized CX leader at Financial Services
Did you make the grade? The Financial Conduct Authority (FCA) recently carried out a review of firms' implementation plans for Consumer Duty. Did you pass? Or do you need to take note — and swift action. To recap — the new Consumer Duty seeks to ensure that financial institutions operating in the UK act in good faith, avoid harm, and help consumer...
14 February 2023 /regulation /retail Banking Strategy, Digital and Transformation
Retired Member
Even though technology, consumer behavior, and finance are always evolving, credit card products from banks have largely stayed the same. Of course, some things have changed: signatures are being replaced by biometrics, some retailers don’t even require us to queue to pay, and new models for repayments, such as Buy Now Pay Later (BNPL) are growing...
13 February 2023 /payments /retail Banking Strategy, Digital and Transformation
Abhinav Paliwal CEO at PayNet Systems
UPI is a system that bunches multiple bank accounts into a single mobile application enabling P2P and P2M fund transfers. India central bank RBI enabled UPI to be now be available for visitors from #G20 countries, who are travelling to India from abroad. This is how it will work 👇 Once your passport and visa will be physically validated - After...
11 February 2023 /payments /retail Innovation in Financial Services
Galit Shani-Michel VP Payments at Forter
As the new year sets in and proactive merchants continue to think of ways to boost revenue in the face of a likely recession across many parts of the world, paying attention to hard declines might not be the first area of the payments journey that gets attention. Why is this? It’s because hard declines seem to end the customer’s journey. Most peop...
10 February 2023 /payments /retail Fintech
Tomasz Rokita General Manager Banking, Poland & Ukraine at Diebold Nixdorf
With the financial services industry in a constant state of change, identifying where to put the most time and effort can be challenging for an organisation of any size. Getting the balance right between being ahead of the curve to be an early adopter, and not wasting energy on trends which are short lived or amount to nothing can be difficult. We...
09 February 2023 /retail /predictions Banking
Aida Hosseini Global Marketing Manager at Fingerprints
From the goods and services we buy to the stores we visit, brands make up a big part of a consumer’s decision-making process. And the same is true for our finances. Traditionally, consumer banking has been dominated by long-established, highly recognizable names. This has meant that many consumers adopted a ‘bank-for-life’, but this has changed. Mo...
09 February 2023 /payments /retail Biometrics
Mark Aldred Head of Sales at Auriga
1. Collaboration made easy with platform-based ecosystems In this interconnected modular digital world, acting alone is too onerous for most companies. As such, working collaboratively to complement, adjust and support joint efforts is essential to leveraging digital ecosystems. This shift towards platform-based ecosystems is expected to gain mome...
01 February 2023 /retail /predictions Banking
Many entrepreneurs have gotten stuck on deciding whether to build or buy fintech software. While a personalized solution might appeal to customers, not all startups have the budget to invest in building a customized solution. However, buying a ready-made solution might be less cost-intensive when starting up, the software might now scale well with...
31 January 2023 /retail /startups Banking Strategy, Digital and Transformation
Maria Schuld Head of Regional and Community Banking at FIS
The value of transparency in business practices According to business.com, “transparency is defined as a lack of hidden agendas or conditions, accompanied by the availability of full information required of collaboration, cooperation and collective decision-making.” Financial institutions that embrace transparency find this practice leads to custo...
27 January 2023 /retail /markets Banking Strategy, Digital and Transformation
Harish Kumar Industry Advisory Consultant - Lending at Tata Consultancy Services
According to McKinsey and Company, the Metaverse has a $5 trillion market potential, and financial institutions do not want to pass up this once-in-a-lifetime opportunity. The metaverse, which combines the most recent digital technologies, is the next step in the evolution of the internet as a place where people may communicate. Technologies are ...
27 January 2023 /retail /predictions Banking and Lending Solutions
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