Bio
Recognized as one of the UK's top Customer Experience professionals (Customer Experience Magazine), Christopher frequently speaks publicly on CX, and has shared his thoughts on the subject in various well-known publications, including Forbes, The Banker/Financial Times, and Raconteur in The Sunday Times.
Experience
Summary
Currently part of the senior leadership team at a category-defining tech company, Christopher helps multinational organisations implement strategies to repair, manage and grow profitable businesses. He was a foundational member of the digital innovation teams at both PwC and Barclays, where he led customer-centric transformation projects across both retail banking and wholesale banking.