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3732 Results from /retail

Andy Park

Andy Park Design Director at Creode

The role of emotion in financial UX

The role of emotion in financial UX: How to create interfaces that engage users on a deeper Level In financial services, user experience (UX) design is often focused on clarity, security, and functionality. But an element that is frequently overlooked—and yet crucial—is emotion. People make financial decisions not only with their heads but also wi

/wealth /retail Marketing in Financial Services

Retired Member

Retired Member 

Inefficient card programs are costing you

Unlock operational efficiency with automation and scale Financial institutions are laser focused on efficiency, and rightly so. A poor efficiency ratio – the relationship between your expenses and your revenue – will slow the movement of money through your institution to a crawl and negatively impact your service to customers. Efficient operations...

/payments /retail

Matiss Ansviesulis

Matiss Ansviesulis Co-founder at Esketit

How fintech can be an ally to small businesses after the Labour budget

As the UK settles down after the announcement of the recent Labour government budget, small businesses may be feeling the squeeze. With banks pulling back on lending in response to rising living costs and soaring interest rates, many small business owners are looking for alternative financial support. On top of that, National Insurance contri

/retail Fintech

Steve Round

Steve Round Co-Founder and President at SaaScada

Why balance sheet growth isn’t everything: the Net Interest Margins problem

Having a high Net Interest Margin (NIM) is the goal for banks and financial institutions as it is a key indicator of profitability. Increasing NIM is a simple calculation of net income – i.e., the money created through lending money out – compared to the interest paid out. In essence, banks must sell more lending products to be profitable while al...

/retail /markets

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Designing User-Friendly Overview Screens: Best Practices and Key Features

In software development, we often find ourselves reinventing the wheel—particularly when dealing with higher-level abstractions. As I mentioned in my blog "Unlocking Business Value: Moving Beyond Low-Level Programming", while open source has reduced redundancy at the technical level, user interfaces continue to see many foundational pat

/payments /retail Business Knowledge for IT

Samuel Crompton

Samuel Crompton Associate Partner (Banking, Resilience and AI) at IBM

Avoiding a Crash While Helping Customers Safely Spend Cash

With the busiest retail event of the year now behind us, those responsible for the technology services that underpin our ability to make purchases on Black Friday are likely now breathing a sigh of relief. Headlines at a glance suggest that 2024 has been kinder to retailers’ digital infrastructure than in previous years, with fewer outages report...

/regulation /retail

Luigi Wewege

Luigi Wewege President at Caye International Bank

The Evolving Relationship Between Fintechs and Traditional Banks

The financial services industry is undergoing a seismic transformation, driven by rapid technological advancements, shifting customer expectations, and evolving regulatory frameworks. At the heart of this change lies the dynamic interplay between fintechs and traditional banks. Once perceived as competitors vying for market share, fintechs and ba...

/retail /predictions Banking Strategy, Digital and Transformation

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

What does my enterprise expect from my bank in the General Purpose interoperable Wallet Era

First of all I expect the bank to be a Trust Infrastructure leader and realise its responsibility for Society at Large. To take the practical steps needed so that the immense improvements in productivity, service levels, security, risk management, privacy and for EUs part the Single markets are delivered without hesitation and delays. The EU legis...

/retail /identity Innovation in Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

How Fintechs Build Digital Brands to Conquer the Banking Industry

The financial industry is witnessing a seismic shift. Fintech companies, once considered fringe players, are now storming the gates of traditional banking institutions. They are not just nibbling at the edges but are capturing millions of customers in a matter of years—a feat that took incumbent banks decades to achieve. The secret weapon? A holis...

/retail /identity Innovation in Financial Services

Andy Park

Andy Park Design Director at Creode

Optimising your financial services website for local search

Two people will rarely see the same search results because Google will often personalise the results to the user, including their location, pushing businesses or services in their area higher in search results. This is even more likely for locally sensitive searches like ‘bank near me’ or ‘wealth management leeds’. If you optimise your website for...

/retail /markets Marketing in Financial Services

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