746 Results from /predictions
Retired Member
Yesterday, I came across a fascinating piece of news: HSBC, the banking giant with a 159-year legacy, is exiting parts of its investment banking business in the UK, US, and Europe. Specifically, the bank is stepping away from equity capital markets (ECM) and mergers and acquisitions (M&A) outside of Asia. This move feels less like a retreat an...
29 January 2025 /markets /predictions Banking
Steve Morgan Banking Industry Market Lead at Pegasystems
In 2024, the banking sector had quite a year! From a regulatory perspective, the EU AI Act was introduced reinforcing transparency as well as the safe, ethical, and responsible use of AI. The law is particularly important and relevant for the banking sector as AI technology (especially statistical AI) is already used broadly in credit checks as we...
28 January 2025 /predictions Banking Strategy, Digital and Transformation
Nkahiseng Ralepeli VP of Product: Digital Assets at Absa Bank, CIB.
When Elon Musk tweets, the world listens—often with raised eyebrows and a dash of scepticism. But his recent move to invite blockchain leaders to discuss how blockchain technology could be better utilised in governance sparked something entirely different for me: a revisitation of my Oxford MPP research on how blockchain could revolutionis
28 January 2025 /crypto /predictions
Erica Andersen Marketing at smartR AI
With all the hype over agentic AI and the cartel's bigger is better for business thinking, the disruptive power of Small Language models continues to go under the radar. Small Language Models (SLMs) are poised to revolutionize the way businesses interact with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. By
26 January 2025 /ai /predictions Artificial Intelligence and Financial Services
Marat Nevretdinov Managing Director at HDI Embedded
As we look ahead to 2025, the insurance industry is poised for significant evolution. Prioritising customer experience, leveraging collaborative ecosystems, and embracing digital-first strategies will shape the future of insurance. Here are the key predictions for 2025 and how they’ll redefine the industry. 1. The front office takes centre stage I...
23 January 2025 /ai /predictions
Todd Clyde CEO at Token.io
Customer Experience: The Key Battleground Intended to accelerate the rollout of real-time payments in Europe, the EU’s Instant Payment Regulation (IPR), which came into force on 9 January 2025, requires European banks to be capable of receiving instant payments (SEPA Instant). Looking ahead, Europe's real-time payments revolution reaches another t...
21 January 2025 /payments /predictions
Iain Mantell Sector Specialist, Financial Services at IPI
As we step into 2025, customer service in the finance sector is poised for transformative change. Technological advancements, shifting consumer expectations, and intensifying competition will drive organisations to achieve & deliver more. Organisations will need to leverage the right solutions, unlocking benefits such as increased efficiency, ...
20 January 2025 /predictions Customer Service 2015-2019-2025
Vivek Dubey Senior Manager at Capgemeini
As an innovation anchor and evangelist, I constantly analyze emerging trends and disruptive business models. Recently, Blinkit's advertising campaign caught my attention, instead of focusing on product features, Blinkit's ads showcase how their service seamlessly integrates into and enhances modern life, solving real-time problems. It showcases a
18 January 2025 /retail /predictions Embedded Finance
The dust has long settled on Black Friday and 2024’s proved to be more popular than ever. According to Shopify, its merchants ‘hit a record $11.5 billion in sales over the Black Friday-Cyber Monday (BFCM) weekend—up 24% from last year with strong sales momentum leading up to the event.’ Black Friday is a time of intense pressure and promise f...
16 January 2025 /retail /predictions Trends in Financial Services
A silent revolution is brewing across the Commonwealth. It isn't coming from Wall Street or London’s financial district—it’s rising from Nairobi’s street vendors, Lagos’ bustling tech hubs, and the remote islands of The Bahamas. These nations are rewriting the rulebook on finance, not by tweaking old systems but by daring to build new ones from th...
13 January 2025 /inclusion /predictions Fintech
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