338 Results from /people
Anna Kuzmina Expert at Fintech
Mexico is hot right now. In every sense. It might not be so boiling hot in fintech as rivaling Brazil, but it is getting there. Here is the Mexico of the moment that I saw through the eyes of the tourists and the locals. Scene 1. Cancun, the touristy Mexico. "When we arrived at the most touristy place in the country, we expected to be fine w...
20 January 2022 /payments /people
Andrew Stevens Global banking and financial services specialist at Quadient
UK institution the Post Office recently announced its branches handled a record £3.1 billion in cash deposits and withdrawals in December 2021, which is a 25% increase on last year’s number. The news is hardly surprising given almost 5,000 bank branches have closed in the UK since 2015. Many customers have been left looking for alternatives for i...
17 January 2022 /people /retail Customer Service 2015-2019-2025
Steve Morgan Banking Industry Market Lead at Pegasystems
As I have argued before, the battleground for banks is now around digital sales and service experiences. What this demands of a bank is an operational backbone that can adapt to change fast. The drivers of change are obvious. They range from changing customer behaviours, the competition from digital disruptors to the dislocations caused by pandemic...
10 January 2022 /people /retail Digital Sales
Harriet Christie Chief Operating Officer at Mirrorweb
On July 22nd, FINRA CEO Robert Cook revealed that a sweep related to financial services influencers ‘is coming’. It eventually arrived in September, hot on the heels of the SEC requesting comment on the ‘digital engagement practices’ used by investment advisers and broker-dealers. The SEC was most interested in how tools are used that appeal to in...
07 January 2022 /regulation /people Trends in Financial Services
Louisa Murray COO Europe at Railsbank
It would have been great to say, well at least this year we saw the end of the pandemic. As I write this, we have more reasons to be optimistic that we are closer to the end, but we are still going to have some tough months ahead thanks to the latest variant. Covid-19 has been overlooking our shoulders throughout the year and dictated how we have w...
31 December 2021 /people /inclusion Fintech World
Kartik Swaminathan Author - 3F: Future Fintech Framework & Founder at Fintastech (Fintech Consulting & Coaching)
One recent trend that I have noticed, is the increasing use of Nudges in fintech & digital solutions. Nudges are very powerful, as they subtly guide users and prompt them towards action / transaction. They can also be used smartly to guide users through a journey / flow, making it less frictionless and error free. Nudges need to be contextual ...
23 December 2021 /people /retail Behavioral Economics in Banking
Jamel Derdour CMO at Transact365 / Nucleus365
Boarding new merchants from a sales perspective is both an art and a science. The art of sales is a well-trodden field with numerous different approaches. We see it in every industry with experts imparting their advice on Youtube, reality television programmes and even in our everyday lives where we all try to employ our own techniques to get what...
21 December 2021 /payments /people Payments strategies 2015-2020-2030
Victor Martin CMO at SquareRoot
App development is getting costlier and more complicated because of the ever-evolving features, user experience standards, and new skill requirements. This is why app projects often prefer to outsource development, particularly for certain niches such as fintech outsourcing development has become a regular phenomenon. But why not find app develop...
20 December 2021 /people /startups Fintech
Retired Member
What is common between Netflix, Google, Uber, Spotify, Apple and Microsoft? All these giants of their industries believe the answer to the question "What is the future of Python?" is that it is extremely bright. In 2021, Python celebrated the 30th anniversary of its launch and showed no signs of slowing down in developing as the most pre...
14 December 2021 /people /startups Business Knowledge for IT
Ron Benegbi Founder & CEO at Uplinq Financial Technologies
One of the most exciting events in an entrepreneur’s journey towards building a successful business is the very first one that occurs. That moment – sitting in a downtown coffee shop, standing at a bus stop, reading the Sunday paper when, out of nowhere, it hits… “I have an idea”. Ideas are seeds that materialize in the mind, and they tend to form...
06 December 2021 /people /identity Small Business Lending Innovation
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