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Latest /ai expert opinions

Bo Harald

Bo Harald Chairman/Founding member, board member at Transmeri, Demos, Real Time Economy Program,MyData

Megatrends - what will they mean for my organisation?

My top 5: 1. Climate crisis awareness growing exponentially. Overconsumption and overpopulation (5 billion! more than 70 years ago) on everybody's mind. This will force enterprises to change fast. Owners are also seeing the challenge. Investors move huge sums to sustainable alternatives. Politicians unfortunately still fishing votes in the muddies...

/ai Open Innovation Ecosystems

Sray Agarwal

Sray Agarwal Specialist - AI and ML at Publicis Sapient

Fair AI: How to Detect and Remove Bias from Financial Services AI Models

Artificial intelligence (AI) and machine learning (ML) promise a smarter, more automated future for everyone. But the algorithms that underpin these technologies are at risk of bias, a substantial threat that could undermine their entire purpose. What exactly is AI bias, why is it important for financial services (FS) firms to avoid it and how can ...

/ai /retail Artificial Intelligence and Financial Services

Ivy Schmerken

Ivy Schmerken Editorial Director at FlexTrade Systems

AI: Natural Language Processing and the Battle for Unstructured Data

With digital transformation in full swing, trading desks are inundated with emails, voice calls and chat to process and analyze. Most of this data needs to be captured, tagged and stored for regulatory purposes. But in capital markets, keeping up with the torrent of research reports in email, quote requests, and chat conversations with clients can ...

/ai Capital Markets Technology

Freddie Frith

Freddie Frith Vice President at Corlytics

Artificial Intelligence: A Competitive Edge for Financial Institutions

The Regulatory Landscape The rise of financial technology has drawn the attention of regulators to FinTech firms and how they function. FinTech companies like any other regulated institutions are required to comply with a growing set of regulatory rules. One of the latest examples is the FCA's roll-out of Secure Customer Authentication (SCA) for e...

/ai /regulation Banking Regulations

Rajkumar Subramanian

Rajkumar Subramanian Vice President at Genpact

AI fueled personalized intelligent routing to drive customer experience transformation

In today’s world, consumers expect everything to be personalized catering to their met and unmet needs. Onus is on the enterprises to figure a way to deliver a personalized experience such as target offering and services to stay as the market leaders. Contact centers have always played a subtle role in establishing the brand asides the usual Marcom...

/ai Customer Service 2015-2019-2025

Retired Member

Retired Member 

Telco Subscription Fraud: A Disappearing Act

Ever wondered how great magicians can trick us into believing things which aren’t quite true? From David Copperfield’s flying illusion to one of Penn & Teller’s card tricks, they all have one thing in common: misdirection or the art of deception. Fraudsters, like magicians, are crafty individuals who use a series of techniques to appear as legi...

/ai Financial Risk Management

Willem Lambrechts

Willem Lambrechts Managing Director at Drebbel

DATA : FINDING THE NEEDLE IN THE HAYSTACK

It must have happened to you. It certainly happens to me every once in a while. I need to find something urgently and even have no clue where to start searching. Typically a spare part of one or another device. A few days ago it was the coffee maker . I remembered buying a couple of seals a long time ago and storing them in secure place where the...

/ai /regulation Data Management 101

Retired Member

Retired Member 

AI and the future of banking

With high-profile advances in the adoption of artificial intelligence (AI), from Amazon’s Alexa to Google’s self-driving cars, there is a growing view that machines will start to perform more and more day-to-day jobs, potentially threatening the livelihoods of millions. While we can’t predict with any certainty what will happen in the future, in o...

/ai /retail

Luke Trigg

Luke Trigg Co-founder at Logical Construct

Waiting for the sun to set on LIBOR or being proactive? See regulation as an opportunity for change

Document remediation projects are not new. Anyone working in Capital Markets in recent years can probably describe the steps involved as they tend to be similar each time. Recent battle scars in the derivatives world include Uncleared Margin Reform (UMR) where large volumes of derivatives documents had to be amended – first for variation margin ...

/ai /regulation Banking Regulations

Ron Cogburn

Ron Cogburn CEO at Exela Technologies

Prepare For The Business Of Tomorrow, Today

"Fortune favors the prepared mind." Louis Pasteur This is a reprint from my recent Forbes Technology Council article. My experience in business process automation has given me firsthand exposure to the kind of job displacement that’s possible as new technologies emerge. As I (and others) have said, we’re in the midst of another indust...

/ai Bigger than Technology

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