Finextra Research: Latest fintech news, analysis, interviews, features and opinion by industry experts

Rivermark extends branch opening times with NCR Teller

Rivermark Community Credit Union, which serves 68,000 members in Oregon, is using technology to transform its branches, linking physical and online banking in order to make its member experience faster, easier and more convenient.

12 November 2014

Company update/Branch banking

Lake City Bank chooses IMM for e-signatures

IMM, a pioneer of integrated eSignature, workflow and document solutions for the modern business enterprise, announced today that $3.4 billion Lake City Bank will implement a complete eSignature environment to support both in-person and remote signing events.

12 November 2014

News/Branch banking

Citi outlines plans to shrink the bank branch

Hot on the heels of the opening of a massive 6400 square foot flagship outlet in San Francisco, Citi has drawn up plans to pilot a more modest 'compact' branch decked out with a hi-tech finish and staffed by just four employees.

05 November 2014

Company update/Branch banking

Bank of China partners IBM to build first smart branch

Bank of China (BOC) Tianjin Branch and IBM (NYSE: IBM) today announced the successful completion of the bank's first smart branch.

03 November 2014

News/Branch banking

More branches to close as UK banks retreat from the high street

The decimation of the UK's branch banking network continues apace as Royal Bank of Scotland earmarks a further 154 branches for closure this year.

03 November 2014

News/Branch banking

Lloyds commits £1 billion to digital amid massive job cuts and branch closures

Lloyds Banking Group has confirmed 9000 job losses and the closure of 150 branches alongside plans to pump an additional £1 billion into digital channels over the next three years.

28 October 2014

Company update/Branch banking

NCR moves branch innovation team to new facility in Draper, Utah

The bank branch is poised to change more in the next 18 months than it has in the previous 30 years combined. And the innovation fueling that change is being built by a team just outside of Salt Lake City.

24 October 2014

Company update/Branch banking

Strong growth in banking makes up for soft retail markets - NCR results

NCR Corporation (NYSE: NCR) reported financial results today for the three months ended September 30, 2014.

24 October 2014

Company update/Branch banking

Banks worldwide to invest $16 billion in branch transformation - IDC

According to a study carried out on behalf of Wincor Nixdorf by the American company International Data Corporation (IDC), a global leader in IT market research and consulting, in 2017 banks all over the world will invest some 16 billion U.S. dollars in branch transformation and the new technologies it requires.

23 October 2014

Company update/Branch banking

Sparkasse Bremen renews outsourcing contract with Wincor Nixdorf Portavis

Wincor Nixdorf Portavis’s contract as IT outsourcing partner of Sparkasse Bremen is to be renewed for a further five years starting October 1, 2015.

23 October 2014

Company update/Branch banking

First Niagara to cut branches as customers go digital

First Niagara Financial Group (Nasdaq: FNFG) today announced that the company will consolidate 17 branches and two off premise drive-thru locations across its four-state footprint in January 2015, as the company continues to evaluate its branch network.

17 October 2014

Company update/Branch banking

Generations Bank opens 'tellerless' branch

Generations Bank last week held the official grand opening of its newest branch, located at 6120 State Route 96, in Farmington, N.Y.

14 October 2014

News/Branch banking

Banks shut branches and ATMs as Hong Kong unrest grows

Several banks in Hong Kong, including Standard Chartered, have shut down branches and ATMs and advised customers to use online and mobile services, as tensions between pro-democracy demonstrators and police on the island grow.

29 September 2014

News/Branch banking

Barclays mobile apps processing £4 billion in transactions per month

Latest figures from Barclays show that the average customer visits a branch less than twice a month and uses the bank's mobile apps 26 times a month.

25 September 2014

News/Branch banking

Lloyds rolls out real-time online appointment booking system

In a UK first, Lloyds Bank has rolled out an online system that lets customers book branch appointments in real-time.

24 September 2014

News/Branch banking

Citi sells more branches to focus on digital

Citigroup has sold a further 41 branches in Texas to BB&T as it looks to cut back on its high street footprint and focus on online services.

03 September 2014

News/Branch banking

Americans embrace mobile banking but the branch makes comeback

The Internet continues to be America's most popular banking channel but is losing ground to mobile, ATMs and even branches, according to an ABA survey.

26 August 2014

News/Branch banking

IndusInd Bank opens 'Video Branch'

IndusInd Bank has taken a novel approach to the 'branch of the future' concept with the launch of a purely video-based channel connecting customers on mobiles and desktops to staff representatives for face-to-face communications.

07 August 2014

News/Branch banking

Westpac NZ preps augmented reality mobile app

Westpac New Zealand is preparing to launch an app that uses augmented reality to let customers get account information on their screens simply by viewing their cards through their phones' cameras.

05 August 2014

News/Branch banking

Turkey's TEB rolls out NCR video teller tech

Turkish Economy Bank (TEB) has deployed NCR Interactive Teller video technology in the lobby of one of its Istanbul branches, enabling customers to talk to off-site employees.

18 July 2014