1091 articles tagged with this keyword
News/Branch banking
Latest figures from Barclays show that the average customer visits a branch less than twice a month and uses the bank's mobile apps 26 times a month.
25 September 2014
In a UK first, Lloyds Bank has rolled out an online system that lets customers book branch appointments in real-time.
24 September 2014
Citigroup has sold a further 41 branches in Texas to BB&T as it looks to cut back on its high street footprint and focus on online services.
03 September 2014
The Internet continues to be America's most popular banking channel but is losing ground to mobile, ATMs and even branches, according to an ABA survey.
26 August 2014
IndusInd Bank has taken a novel approach to the 'branch of the future' concept with the launch of a purely video-based channel connecting customers on mobiles and desktops to staff representatives for face-to-face communications.
07 August 2014
Westpac New Zealand is preparing to launch an app that uses augmented reality to let customers get account information on their screens simply by viewing their cards through their phones' cameras.
05 August 2014
Turkish Economy Bank (TEB) has deployed NCR Interactive Teller video technology in the lobby of one of its Istanbul branches, enabling customers to talk to off-site employees.
18 July 2014
Australia's Bank of Queensland has unveiled the first of a new generation of bank branches, ripping out the counter and staid furniture in favour of a funky new design aesthetic.
17 July 2014
More than half of Brits visit a branch at least once a month and only a quarter would consider using a purely digital bank, according to a survey from Accenture.
14 July 2014
As customers increasingly carry out basic transactions online, Barclays is ditching the old-fashioned branch cashier, retraining staff as 'community bankers'.
11 July 2014
Mobile and internet banking is now being used for transactions worth nearly £1 billion a day in the UK, hastening the decline of the traditional bank branch, according to new data from the British Bankers Association.
08 July 2014
State Bank of India (SBI) has opened six digital branches as part of a campaign to attract young customers who have grown up in the internet and mobile era.
01 July 2014
The Royal Bank of Scotland is to spend over £1 billion over the next three years to rebuild its retail banking business, with investment in digital channels as the primary focus.
27 June 2014
Tesco Bank has finally launched its first current account, promising to take on the high street giants with transparent fees and modern technology.
10 June 2014
Deutsche Bank is running a 'Future Banking International Design Competition' seeking smart ideas, applications, gadgets, products or services that can inspire customers, whether in the branch or transacting on the Web.
05 June 2014
Nearly four in 10 young North Americans would be happy to consider switching to a purely digital bank that has no branch network, a survey from Accenture shows.
27 May 2014
Bank of America is to expand its use of videoconferencing to 500 branches across the US, enabling customers to remotely interact with small business bankers, mortgage specialists and financial advisors.
23 May 2014
Australian bank ANZ has opened a tech-packed wealth management centre in Sydney, with a mobile app set to follow.
20 May 2014
Far from killing off traditional branches, digital technology could breathe new life into them, Nationwide chief executive Graham Beale has told Finextra.
19 May 2014
Australia's St George Bank has begun trialling iBeacon technology in branches, pinging information to customers' iPhones when they enter the building.
15 May 2014
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