Branch banking

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/Branch banking

Young North Americans willing to go branchless

Nearly four in 10 young North Americans would be happy to consider switching to a purely digital bank that has no branch network, a survey from Accenture shows.

/Branch banking

Bank of America caters to Skype generation with telepresence roll-out

Bank of America is to expand its use of videoconferencing to 500 branches across the US, enabling customers to remotely interact with small business bankers, mortgage specialists and financial advisors.

/Branch banking

ANZ combines digital and physical for new wealth platform

Australian bank ANZ has opened a tech-packed wealth management centre in Sydney, with a mobile app set to follow.

/Branch banking

Tech breathes life into branches - Nationwide chief Beale

Far from killing off traditional branches, digital technology could breathe new life into them, Nationwide chief executive Graham Beale has told Finextra.

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St George starts testing iBeacons in branches

Australia's St George Bank has begun trialling iBeacon technology in branches, pinging information to customers' iPhones when they enter the building.

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SunTrust opens innovation branch to test new tech

SunTrust Banks has opened an 'innovation branch' in Atlanta where it will test new technology such as automated safety deposit boxes.

/Branch banking

RBS goes mobile with new wheel-based branches

There's more than one way to mobile bank. RBS has spent £600,000 on five new vans kitted out with iPads which will travel the UK bringing financial services to remote communities.

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Nationwide rolls out in-branch video links for mortgage advice

British building society Nationwide has introduced in-branch video links that let customers talk to off-site mortgage consultants.

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CommBank services hit by network-wide outage

An IT glitch at Commonwealth Bank of Australia has left customers unable to use online and mobile banking, ATMs and point-of-sale terminals for several hours.

/Branch banking

Absa launches Payment Pebble mPOS device

South Africa's Absa has launched Payment Pebble, a headphone-jacked mobile point of sale device for small traders, as it refines its operating model to become a fully digital bank.

/Branch banking

RBS to close 44 branches as customers go mobile

RBS is shutting 44 branches across the UK, blaming a 30% fall in in-store transactions over the last few years for its decision.

/Branch banking

UK mobile banking transactions double in one year

The UK is in the midst of a technology-led banking revolution as Brits shun branches in favour of their mobile phones, figures from the British Bankers Association show.

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Clydesdale and Yorkshire Banks to cut branch network; invest in Internet and mobile

Clydesdale and Yorkshire Banks are to close 28 bank branches and invest £45 million in "improving services" after experiencing a 30% drop in high street footfall over the past three years.

/Branch banking

Barclays cybercrime gang members convicted

Members of a criminal gang which attached devices to bank branch computers so that they could remotely control accounts and steal £1.25 million, have been found guilty.

/Branch banking

M&S takes on banks with fee-free current account

Retail giant Marks & Spencer will take on Britain's high street banks this summer with the launch of a current account with no monthly fee.

/Branch banking

JPMorgan Chase to cut 8000 jobs and shrink branches

JPMorgan Chase has set out plans to cut around 8000 jobs this year as it shrinks branches and pushes self-service and the use of digital channels.

/Branch banking

UniCredit embarks on Italian branch overhaul

UniCredit has opened a tech-packed flagship branch in Milan, the first stage in a three year, 1000 branch-strong network overhaul.

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FNB uses motion-sensor technology to attract customers to branch

First National Bank of South Africa is applying motion-sensor technology at its flagship cashless and paperless bank branch in Cape Town to attract the attention of passers-by and encourage interaction with the screen.

/Branch banking

Barclays employee accused of acting as inside man for £1.25m cyber-heist

A Barclays employee acted as an inside man for a criminal gang which attached a piece of hardware to a computer at the branch where he worked and used it to steal £1.25 million, a court has heard.

/Branch banking

CommBank posts bumper profits as tech investment pays off

Commonwealth Bank of Australia has credited investment in technology as a major factor in its impressive 14% rise in first half profits.