Branch banking

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CBA to invest $100 million in regional branch network

CBA has extended its existing commitment to regional Australia, with all regional branches to remain open until at least 31 July 2027.

Lloyds and NatWest close more branches

/retail

Lloyds and NatWest close more branches

Lloyds Banking Group and NatWest have announced the closure of nearly 200 branches between them as the industry's retreat from the high street continues.

Cash withdrawals on the rise - Nationwide

/retail

Cash withdrawals on the rise - Nationwide

UK building society Nationwide is reporting an uptick in ATM cash withdrawals for the third year in a row as Brits turn to notes and coins to help with budgeting at a time the cost of living remains high.

Lloyds to close Liverpool contact centre and Dunfermline office

/retail

Lloyds to close Liverpool contact centre and Dunfermline office

Lloyds Banking Group is closing its contact centre in Liverpool later this year, forcing around 500 employees at the site to commute to Chester. The bank is also set to cut several hundred jobs.

/retail

Bank of Baroda opens ‘phygital’ branch

Bank of Baroda, one of India’s leading public sector banks, inaugurated a ‘Phygital’ branch at South End Road, Bengaluru.

Lloyds branch shake-up raises fears of more closures

/retail

Lloyds branch shake-up raises fears of more closures

Customers of Halifax, Lloyds and Bank of Scotland will be allowed to use any of its branches under a shake-up that has sparked fears over more branch closures at the lender.

US agencies provide advice for combatting elder financial exploitation

/inclusion

US agencies provide advice for combatting elder financial exploitation

The Board of Governors of the Federal Reserve System (FRB), Consumer Financial Protection Bureau (CFPB), Federal Deposit Insurance Corporation (FDIC), Financial Crimes Enforcement Network (FinCEN), National Credit Union Administration (NCUA), Office of the Comptroller of the Currency (OCC), and state financial regulators issued a joint statement this week.

Wells Fargo to sell San Francisco HQ to favour US East Coast - WSJ

/wholesale

Wells Fargo to sell San Francisco HQ to favour US East Coast - WSJ

Exclusively reported by The Wall Street Journal, the bank's San Francisco Financial District office may be for sale later this month.

/retail

Three-quarters of financial product sales in UK conducted online

Leading consultancy Kearney has today released the latest data from its annual European Retail Banking Radar, revealing that 74% of all product sales in the UK do not involve a branch or human interaction, confirming that consumers overwhelmingly prefer to interact with financial institutions remotely.

/retail

Cross party group of MPs opens inquiry into access to banking

A cross-party group of MPs has launched an inquiry into access to banking which will look at issues such as the problem of branch closures and access to banking services and financial products for SMEs.

PNC Bank ups spending on branch network

/retail

PNC Bank ups spending on branch network

PNC Bank is to invest a further $500 million in its coast-to-coast branch banking network in the US, adding an additional 100 new locations and revovation of 200 existing sites.

/wealth

JPMorgan Chase rolls out new flagship branch format for affluent clients

JPMorganChase today unveiled its newest branch format, the J.P. Morgan Financial Center, specifically designed to serve the unique needs of affluent clients through a highly personalized level of service, backed by the global capabilities of JPMorganChase.

/retail

Core First Bank & Trust selects NCR Atleos for self service banking

NCR Atleos Corporation (NYSE: NATL) (“Atleos”), a leader in expanding self-service financial access for financial institutions, retailers and consumers, today announced that $1.2 billion-asset CoreFirst Bank & Trust has selected Atleos’ Allpoint Network to provide wider, more convenient access to everyday banking transactions for its customers.

/inclusion

Chase to hire more community managers in underserved communities

JPMorganChase today announced plans to hire an additional 75 community managers by 2030 to provide greater access to banking, tools and advice, and help customers get on a path to financial health and resilience.

/inclusion

Moneyboxx opens South Indian branches

Moneyboxx Finance Limited (Moneyboxx), a BSE-listed Non-Banking Finance Company that focuses on impact financing by providing business loans to micro entrepreneurs in Tier-III & below places, announced the opening of 28 branches in September 2024, of which 18 branches were opened in the states of Andhra Pradesh, Karnataka, Tamil Nadu, and Telangana.

Bank of America to open 165 new branches

/retail

Bank of America to open 165 new branches

Bank of America is the latest US lender to double down on its branch network, pledging to open more than 165 "financial centres" by the end of 2026.

UK consumers turn away from branch banking

/retail

UK consumers turn away from branch banking

British consumers are less bothered about bank branch closures than those in the US and Europe, according to recently published research.

Deutsche Bank to close branches in favour of video advice

/retail

Deutsche Bank to close branches in favour of video advice

Deutsche Bank is to shutter a “mid-double-digit number” of branches while investing in telephone and video channels for providing personal advisory services to customers.

Despite evidence to the contrary, FCA insists new access to cash rule having 'positive impact'

/retail

Despite evidence to the contrary, FCA insists new access to cash rule having 'positive impact'

New rules from the FCA to protect access to cash have come into force and are already having a positive impact in local communities, says the watchdog, adopting a stance which has strained credulity in the wake of Lloyds Bank's latest branch closure programme.

Metro Bank cuts 300 jobs; inks Infosys deal

/ai

Metro Bank cuts 300 jobs; inks Infosys deal

UK lender Metro Bank is axing around 300 jobs and calling in Infosys for an IT overhaul as it bids to find £80 million a year in savings.

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