Finextra Research: Latest fintech news, analysis, interviews, features and opinion by industry experts

Branches hold strong in face of digital onslaught - FDIC

Despite the rise of online and mobile banking, there has been only a modest decline in the number of branches in the US over the last few years, according to research from the Federal Deposit Insurance Corporation (FDIC).

20 February 2015

News/Branch banking

Idea Bank takes on coffee shops with new branch concept

Polish mid-size lender Idea Bank is to open a new bank branch staffed by trained baristas as it bids to entice small business owners away from local coffee shops with the aroma of freshly-brewed beverages, free office work space and bookable conference rooms.

16 February 2015

News/Branch banking

Lloyds to accept electronic photo ID docs for online account opening

Lloyds Banking Group is introducing a new service for customers to upload photos of identification documents for online account opening without the need to visit a bank branch.

11 February 2015

News/Branch banking

Barclays puts the branch on the iPad

Barclays is to equip its roving army of Community Bankers with iPads capable of performing all banking operations previously confined to bricks and mortar branches.

09 February 2015

News/Branch banking

Bank branches will save banks from digital challengers - Botin

Banco Santander intends to use a combination of old-school bank branches and a $3 billion global IT budget to beat off competition from cash rich technology companies intent on invading its territory.

03 February 2015

News/Branch banking

UK silver surfers topping banks' online and mobile growth charts

UK banks are experiencing faster growth rates for digital services by customers in the 70s and 80s, according to the latest data from the British Bankers Association.

26 January 2015

News/Branch banking

Barclays launches 'Code Playground' to arm UK consumers with tech skills

Barclays is launching an online and in-branch 'Code Playground' to help families of all ages acquire digital skills and knowledge.

16 January 2015

News/Branch banking

Japanese bank employs robot branch workers

Already facing competition from online and mobile channels, bank branch staff in Japan are about to come up against a new threat: mini humanoid robots.

13 January 2015

News/Branch banking

Standard Chartered CIO Verplancke leaves

On the day it outlined plans to cut thousands of jobs, Standard Chartered has revealed that one employee definitely on his way out is CIO and group head of technology Jan Verplancke.

08 January 2015

News/Branch banking

Kuwait's Boubyan Bank enlists NCR video tech for mini-branch concept

Boubyan Bank has opened a mini-branch at Kuwait International Airport that uses NCR video technology to let customers talk to remote tellers.

15 December 2014

Company update/Branch banking

Barclays to free up unused branch space for entrepreneurs

Social enterprises, entrepreneurs and community groups will be offered free space in a move by Barclays to encourage local enterprise, continuing its support for entrepreneurs.

08 December 2014

News/Branch banking

Barclays begins in-branch beacon technology trial

Barclays is to use in-branch beacon technology to alert staff to the presence of customers with disabilities.

02 December 2014

News/Branch banking

Man spends five hours locked in bank branch

A man spent nearly five hours trapped inside a bank branch yesterday after a technology failure locked the door on him.

24 November 2014

News/Branch banking

Majority of UK consumers ready to try new challenger banks

Four-in-five UK consumers would trust a challenger bank with their money, and over half think that a reliable IT infrastructure would give the newcomers a competitive advantage over more-established rivals, according to research commissioned by Fiserv.

17 November 2014

News/Branch banking

US banks continue to trim branches

US banks and thrifts trimmed a net of 343 high street locations in the third quarter of 2014, continuing the trend of branch closures.

14 November 2014

Company update/Branch banking

CFPB proposes new disclosure rules governing prepaid accounts

Today the Consumer Financial Protection Bureau (CFPB) is proposing strong, new federal consumer protections for the prepaid market.

13 November 2014

News/Branch banking

BAI Retail Delivery: Digital banking must go beyond transactional to personalised

There is a widening gap between Americans' digital expectations and what their banks are delivering, but firms that act to shape their use of technology to deliver personalised services could significantly boost their profits, research from Cisco suggests.

13 November 2014

Company update/Branch banking

Diebold debuts new branch transformation tech

Recent technological advancements have empowered consumers to interact with financial institutions (FIs) in multiple new ways.

12 November 2014

Company update/Branch banking

Rivermark extends branch opening times with NCR Teller

Rivermark Community Credit Union, which serves 68,000 members in Oregon, is using technology to transform its branches, linking physical and online banking in order to make its member experience faster, easier and more convenient.

12 November 2014

Company update/Branch banking

Lake City Bank chooses IMM for e-signatures

IMM, a pioneer of integrated eSignature, workflow and document solutions for the modern business enterprise, announced today that $3.4 billion Lake City Bank will implement a complete eSignature environment to support both in-person and remote signing events.

12 November 2014