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/Branch banking

Banks worldwide to invest $16 billion in branch transformation - IDC

According to a study carried out on behalf of Wincor Nixdorf by the American company International Data Corporation (IDC), a global leader in IT market research and consulting, in 2017 banks all over the world will invest some 16 billion U.S. dollars in branch transformation and the new technologies it requires.

/Branch banking

Sparkasse Bremen renews outsourcing contract with Wincor Nixdorf Portavis

Wincor Nixdorf Portavis’s contract as IT outsourcing partner of Sparkasse Bremen is to be renewed for a further five years starting October 1, 2015.

/Branch banking

First Niagara to cut branches as customers go digital

First Niagara Financial Group (Nasdaq: FNFG) today announced that the company will consolidate 17 branches and two off premise drive-thru locations across its four-state footprint in January 2015, as the company continues to evaluate its branch network.

/Branch banking

Generations Bank opens 'tellerless' branch

Generations Bank last week held the official grand opening of its newest branch, located at 6120 State Route 96, in Farmington, N.Y.

Banks shut branches and ATMs as Hong Kong unrest grows

/Branch banking

Banks shut branches and ATMs as Hong Kong unrest grows

Several banks in Hong Kong, including Standard Chartered, have shut down branches and ATMs and advised customers to use online and mobile services, as tensions between pro-democracy demonstrators and police on the island grow.

Barclays mobile apps processing £4 billion in transactions per month

/Branch banking

Barclays mobile apps processing £4 billion in transactions per month

Latest figures from Barclays show that the average customer visits a branch less than twice a month and uses the bank's mobile apps 26 times a month.

Lloyds rolls out real-time online appointment booking system

/Branch banking

Lloyds rolls out real-time online appointment booking system

In a UK first, Lloyds Bank has rolled out an online system that lets customers book branch appointments in real-time.

Citi sells more branches to focus on digital

/Branch banking

Citi sells more branches to focus on digital

Citigroup has sold a further 41 branches in Texas to BB&T as it looks to cut back on its high street footprint and focus on online services.

Americans embrace mobile banking but the branch makes comeback

/Branch banking

Americans embrace mobile banking but the branch makes comeback

The Internet continues to be America's most popular banking channel but is losing ground to mobile, ATMs and even branches, according to an ABA survey.

IndusInd Bank opens 'Video Branch'

/Branch banking

IndusInd Bank opens 'Video Branch'

IndusInd Bank has taken a novel approach to the 'branch of the future' concept with the launch of a purely video-based channel connecting customers on mobiles and desktops to staff representatives for face-to-face communications.

Westpac NZ preps augmented reality mobile app

/Branch banking

Westpac NZ preps augmented reality mobile app

Westpac New Zealand is preparing to launch an app that uses augmented reality to let customers get account information on their screens simply by viewing their cards through their phones' cameras.

Turkey's TEB rolls out NCR video teller tech

/Branch banking

Turkey's TEB rolls out NCR video teller tech

Turkish Economy Bank (TEB) has deployed NCR Interactive Teller video technology in the lobby of one of its Istanbul branches, enabling customers to talk to off-site employees.

Bank of Queensland apes hipster coffee shop aesthetic for new look branch

/Branch banking

Bank of Queensland apes hipster coffee shop aesthetic for new look branch

Australia's Bank of Queensland has unveiled the first of a new generation of bank branches, ripping out the counter and staid furniture in favour of a funky new design aesthetic.

Brits lukewarm on digital-only banks as branch visits increase

/Branch banking

Brits lukewarm on digital-only banks as branch visits increase

More than half of Brits visit a branch at least once a month and only a quarter would consider using a purely digital bank, according to a survey from Accenture.

Barclays ditches branch cashiers for 'community bankers'

/Branch banking

Barclays ditches branch cashiers for 'community bankers'

As customers increasingly carry out basic transactions online, Barclays is ditching the old-fashioned branch cashier, retraining staff as 'community bankers'.

Branches on the precipice as Brits embrace digital banking

/Branch banking

Branches on the precipice as Brits embrace digital banking

Mobile and internet banking is now being used for transactions worth nearly £1 billion a day in the UK, hastening the decline of the traditional bank branch, according to new data from the British Bankers Association.

SBI targets young customers with digital branches

/Branch banking

SBI targets young customers with digital branches

State Bank of India (SBI) has opened six digital branches as part of a campaign to attract young customers who have grown up in the internet and mobile era.

Royal Bank of Scotland to spend £1 billion on retail transformation

/Branch banking

Royal Bank of Scotland to spend £1 billion on retail transformation

The Royal Bank of Scotland is to spend over £1 billion over the next three years to rebuild its retail banking business, with investment in digital channels as the primary focus.

Tesco introduces current account

/Branch banking

Tesco introduces current account

Tesco Bank has finally launched its first current account, promising to take on the high street giants with transparent fees and modern technology.

Deutsche Bank to run future banking design competition

/Branch banking

Deutsche Bank to run future banking design competition

Deutsche Bank is running a 'Future Banking International Design Competition' seeking smart ideas, applications, gadgets, products or services that can inspire customers, whether in the branch or transacting on the Web.

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