Branch banking

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TSB to double digital team while investing in branch network

/Branch banking

TSB to double digital team while investing in branch network

The UK's TSB is to double its digital banking team, creating 42 new jobs, and re-invest in its branch network as it pursues a bricks'n'clicks strategy for the business.

/Branch banking

Flushing Bank signs for Hyosung branch transformation tech

Nautilus Hyosung America (Hyosung), the fastest growing supplier of ATMs in North America and the market leader in Branch Transformation solutions, today announced that Flushing Bank will be utilizing Hyosung’s cutting-edge branch transformation technology in its new branch in Uniondale, NY.

/Branch banking

Western Union renews US Bank contract

Western Union (WU), a leader in global payment services, today announced the company has renewed its contract with U.S. Bank (USB), one of the top 5 banks in the U.S.

As banking becomes a utility, consumers shop around

/Branch banking

As banking becomes a utility, consumers shop around

Consumers increasingly see their relationship with their banks as purely transactional, leaving the door ajar for competitors hawking higher margin, advice-driven financial products, according to a survey of 4000 US adults by Accenture.

/Branch banking

C-B-W Schools FCU deploys IMM document presentment technology

IMM, a pioneer of integrated eSignature, workflow and document solutions for the modern business enterprise, has announced that C-B-W Schools Federal Credit Union has implemented its TotaleAtlas and Document Exchange solutions to achieve complete electronic transaction automation for loans as well as several other areas of the organization.

Digital challengers face tough times as consumers cling to branches

/Branch banking

Digital challengers face tough times as consumers cling to branches

Digital-only bank startups in the UK could be on a hiding to nothing, as almost half of consumers rate in-person service at a bank branch as an important factor in meeting their financial needs.

Banks on the brink as customer experience stagnates - Capgemini

/Branch banking

Banks on the brink as customer experience stagnates - Capgemini

The twelth annual World Retail Banking Report from Capgemini and Efma makes depressing reading for established banks as it charts an industry struggling to engage with customers and increasingly challenged by a raft of new competitors.

Nationwide extends video banking to a further 100 branches

/Branch banking

Nationwide extends video banking to a further 100 branches

The UK's Nationwide has expanded its video link consultancy service to a further 100 branches and plans to roll it out to a total of 400 branches by the end of the year, creating 200 new jobs in the process.

/Branch banking

FSS partners Entrust Datacard on instant card issuance in India

Financial Software & Systems (FSS), a leader in payments technology and transaction processing has partnered with Entrust Datacard, world leader in card issuance and personalisation solution, to provide secured, scalable and seamless card issuance in the Indian market.

£12.8 billion to be sent through digital banking by 2020

/Branch banking

£12.8 billion to be sent through digital banking by 2020

The Future Trends in UK Banking report from the Centre for Economics and Business Research (Cebr) and Fiserv predicts that the use of online, mobile and digital banking will continue to increase in the coming years.

/Branch banking

FCA fines Clydesdale £20 million for PPI complaints mishandling

The Financial Conduct Authority (FCA) has today fined Clydesdale Bank Plc (Clydesdale) £20,678,300 for serious failings in its Payment Protection Insurance (PPI) complaint handling processes between May 2011 and July 2013.

/Branch banking

TEB partners Monitise to launch 'branchless' mobile banking service

Türk Ekonomi Bankası (TEB), strategic partner of BNP Paribas and one of the leading private sector commercial banks in Turkey, has launched a new digital banking service, CEPTETEB (Turkish for “TEB in your pocket”), as part of its branchless banking strategy.

/Branch banking

Wincor Nixdorf to miss full year guidance

Wincor Nixdorf AG will not meet its guidance for net sales and EBITA issued for the current 2014/2015 fiscal year.

/Branch banking

Zafin and CSOB launch bank-wide loyalty programme

Zafin and Ceskoslovenská obchodní banka (CSOB) are pleased to announce a successful launch of the Era World Rewards program, powered by Zafin's miRevenue.

/Branch banking

BankSouth selects nCino BOS

nCino, the leader in secure, cloud-based bank operating solutions to the financial services industry, today announced that $380 million BankSouth has selected its Bank Operating System to create more efficiency around its commercial and consumer loan production and performance.

/Branch banking

Larger businesses get UK switch guarantee for 3 years

Businesses with a turnover in excess of £6.5m can now use the UK Current Account Switch Service (CASS), run by Bacs, to swap bank accounts and remain on the redirection service for up to 3 years.

/Branch banking

Lloyds pledges 20,000 digital skills staffers on roster by 2017

As part of its 2015 Helping Britain Prosper Plan, Lloyds Banking Group has this week announced plans for around one in every four of its colleagues to be dedicated to helping people and organisations use the internet to improve digital skills and financial capability. This substantial commitment will deliver 20,000 Digital Champions by 2017.

/Branch banking

Link to participate in East financial crime and security forum

LINK, the UK's ATM network, is one of the European national bodies participating in the second EAST Financial Crime and Security Forum (FCS) on 11-12 June 2015 at the Grand Hotel Amrâth Kurhaus, Scheveningen in The Hague, Netherlands.

CBA unveils Albert tablet payment device

/Branch banking

CBA unveils Albert tablet payment device

Commmonwealth Bank of Australia (CBA) is making a move into the point-of-sale hardware market, teaming up with German tech firm Wincor Nixdorf and Ideo to launch a seven inch Android-based tablet system dubbed Albert.

Canada's D+H agrees $1.25bn Fundtech acquisition

/Branch banking

Canada's D+H agrees $1.25bn Fundtech acquisition

Canadian financial technology firm D+H is to buy transaction banking vendor Fundtech for $1.25 billion in cash, subject to regulatory approvals.

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