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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
I attended a very good innovation meeting last week and there one senior banker said that innovations in banks are so difficult because there is an obsession with business cases. No innovation investm...
CUT 50 is the name of the next phase in the Real Time Economy program run in Finland since 2006. It stands for cutting SME administrative costs in half by 2014-15. The main building blocks are the fol...
https://www.ebaportal.eu/_Download/What's%20News/2011/ISO20022_Financial_Invoice_Factsheet.pdf The good thing with standards is - as many say - that there are so many of them. When it comes to e-invoi...
Today I’ve been in Beetsterzwaag, Opsterland, Netherlands, about 150 kilometers from Amsterdam at an offsite strategic retreat with the ICS (International Card Services) team. Initially part of Bank o...
In 2010 both MasterCard and Visa purchased major payment service providers like DataCash and Cybersource. As did some payment processors that acquired payment service providers. The e-commerce market ...
I was amazed by the report that Wells Fargo has ended up paying $16m for failing to provide phone services for deaf customers. Part of the amazement is that in the UK phone services for hearing impa
My first few days of stay in one of the worlds most developed economies USA, has made me think in a lot of different directions related to the methodical ways of doing things here. It feels like a CMM...
2010 - Year of the Mobile (finally!) Since at least 1999, each year has produced confident predictions that next year would be the "Year of the Mobile". So it's a relief to finally be able ...
We have recently experienced a surge in interest for global e-invoicing from multinational enterprises. This is not surprising - cost savings are so large - and the usual ice-hockey stick effect typic...
In today´s global market place it is more than evident that most European countries need to take a really hard look at the competitiveness of their enterprises. This is naturally a multidimensional is...
We have been speculating a lot on the role that social media giants like Google, Facebook and technology companies like Apple or Square could play in the financial services arena. They have been posit...
“For several years, the Euro Banking Association (EBA) has been conducting an e-invoicing working group (EIWG), with the objective of contributing to the mass adoption of e-invoicing in Europe and of ...