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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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Retired Member
Following a visit to PayExpo at Excel (nothing to write home about, as far as most of the exhibitors are concerned), I attended the FinTech Road Show today which was supposed to showcase some of the most disruptive financial technologies in the UK startup world. [Yawn] I don't want to sound like a broken record, but 99% of companies in the payment...
20 June 2013 /payments
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
Steady progress
14 June 2013 /payments
Observations: 1. the public sector is the main user of banks e-id services and the growth continues as bank e-id also can be used for electronic signatures 2. e-commerce transactions are real time payments and showed very good growth in 2012
Observations: 1. banks have signed up 230 000 enterprises (mostly for b2b) - almost all active ones in the country 2. volumes grew very fast in 2012 but will accelerate this year
Observations: 1. 5,4 m citizens have made 5,8 m e-banking contracts (pay for the service to two banks in many cases) 2. transactions continue to grow fast
Jim Marous Publisher at The Financial Brand
Understanding customers is the foundation to a sustainable competitive advantage in banking. Therefore, financial marketers can no longer wait to embrace the power of advanced analytics to gain insights and evaluate opportunities that will improve cross-selling, up-selling and enhance share of wallet. Financial marketers also need to extract more ...
14 June 2013 /retail
The 8th Annual Underbanked Financial Services Forum in Miami last week was a three-day collaboration involving financial service innovators—representatives from networks, like yours truly, to banks and credit unions, payment and technology firms, non-profit organizations, researchers and regulators. In a series of seminars, keynote speeches, net...
13 June 2013
Everyone wants to be part of the mobile payments revolution. By now most players realized that there is no money in payments. The next stampede direction - Big Data. Who wouldn't want to fight over that dessert. Yet, as Harry Ellis (Die Hard) put it: "It's not what I want, it's what I can give you". (He became extinct when he failed to de...
10 June 2013 /payments
Alex Noble Account Director at McAfee
Nationwide Building Society did well to respond so quickly to last week’s social media campaign. The story and the whole news cycle highlights a new set of risks & challenges for CRM. What makes it especially challenging is that there were no objections to the content of the adverts or Nationwide itself. The problem was the context in which the...
07 June 2013 /retail
Contactless cards are in the "limelight" again. First it was M&S, then London buses (in fact, BBC reported on that issue back in February), now it's Amazon. Let's start with the latter. I highlighted the "CVV-less" problem of Amazon last summer. Amazon claims they "employ impressive fraud detection systems". One ...
04 June 2013 /payments
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