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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
This proves beyond doubt that social media has come to stay. In this digital world, one sees virtual groups, meeting in virtual locales. Marketing, in this virtual market place is inexpensive and prov...
Last week Google announced their long awaited NFC-trial for mobile payments. On the face of it, many perceive that Google’s play is an attempt to cannibalize the lucrative payments market, but if that...
In my last year's summer post about travel deals I talked a bit about fraud in the “last minute” type of travel. But when you take a step back you discover quite a lot of fraud in the general airline...
Clearly we are entering a phase of massive disruption to the payments system(s) and incumbents of today. To put that disruption in perspective, let's think about what has led up to the current slew of...
On Monday 23rd May Square made a number of company and product announcements: The Numbers: 500,000 readers shipped, and a new peak Daily GPV* of $ 3 million, Square Register: the new iPad point of s...
Online banking is not ready as long as users: - users have to type in loads of reference numbers, dates, amounts etc when paying bills - do not get mobile notifications when needed for too low or too ...
Square POS and Cardcase, ClearXchange (BofA, Chase and Wells), Visa NFC trials, Google NFC trials - wow! Mobile Payments just arrived big time this week in the US particularly. So what does it all mea...
What has the world come to when an employer seeks to force employees to ‘shop' their friends' and family's negative feedback? Draconian and Victorian management just cannot work in such an open and t...
My name is Guy. Mr Same Guy. I show up in as a so called private customer off hours, then during working hours as a corporate customer, as a citizen in public sector services and often also as a membe...
My pals at BankSimple soft launched their debit cards internally for their staff this week, which is big news because it signifies the acceleration of the big shift in the BANK 2.0 landscape. Interest...
No, not yet, but this might be about to change. Jack Dorsey recently made a photo post of an internal Square dashboard to celebrate their achievement of a Daily GPV (Gross Payment Value) of $2 millio...
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