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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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My mobile phone rang this morning. By the time I reached it, the caller (with blocked caller ID) hang up. A minute later my (ex-directory!) home number rang. I picked up the phone. The person on the other end of the line told me he was from Barclaycard's fraud investigation department and wanted to verify some transactions (Barclaycard does indeed ...
28 June 2013 /security
Hailo. Whilst hundreds of companies in the payments space are racing to solve the nonexistent problems (or, at the very least, problems which neither the consumer nor the merchant care much about), Hailo offered a great solution without even inventing anything. In fact, payment was a pleasant side-effect of their core product. Hail a cab using Hai...
27 June 2013 /payments
The most frequently cited and referenced part of PCI DSS relates to protection of cardholder data, mainly card number (PAN), cardholder's name and card expiration date. Now, Dave Birch of Consult Hyperion (one of the leading consultancies in the payments industry) as well as Mark Austin, head of contactless at Visa Europe, are saying that the info...
26 June 2013 /payments
When online banking first came on the scene it heralded a new era where customers could check their balance and pay their bills any time, day or night. A few banks integrated it immediately into their strategy, others felt compelled to set up a separate brand, as if they were afraid of it themselves. In the end it became a normal part of everyday ...
26 June 2013
There’s a very public evolution in the mortgage market as it adapts to new regulatory requirements. At the same time, there is a very quiet revolution in business and consumer technology. Consumers are increasingly online and interacting. In the next 30 minutes as you read this article, 700,000 apps will be downloaded from the app store, and Faceb...
20 June 2013
Jim Marous Publisher at The Financial Brand
The financial services industry has a vast reservoir of data on their customers, but is in the infancy stage of utilizing this data for financial or competitive gain. In a study published by the IBM Institute for Business Value in conjunction with the Said Business School at the University of Oxford entitled, "Analytics: The Real World Use of...
20 June 2013 /retail
Following a visit to PayExpo at Excel (nothing to write home about, as far as most of the exhibitors are concerned), I attended the FinTech Road Show today which was supposed to showcase some of the most disruptive financial technologies in the UK startup world. [Yawn] I don't want to sound like a broken record, but 99% of companies in the payment...
20 June 2013 /payments
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
Steady progress
14 June 2013 /payments
Observations: 1. the public sector is the main user of banks e-id services and the growth continues as bank e-id also can be used for electronic signatures 2. e-commerce transactions are real time payments and showed very good growth in 2012
Observations: 1. banks have signed up 230 000 enterprises (mostly for b2b) - almost all active ones in the country 2. volumes grew very fast in 2012 but will accelerate this year
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