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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
If launching e-Invoicing today: 1. The SME-sector’s organizations were not involved strongly enough in the beginning. They should have been co-owners of the productivity issue with e-invoicing and th...
The credit card industry has certainly been in the news this week. First David Cameron nearly suggested that British consumers should pay down their credit cards – before his speech was hastily rewrit...
The commoditisation of traditional banking products through new technologies, as I’ve been reading about in Joseph DiVanna’s excellent Redefining Financial Services, has pushed banks to redefine their...
Steve Jobs, Apple co-founder and former CEO, has died at the age of 56. Apple has posted this statement on its website: Apple has lost a visionary and creative genius, and the world has lost an amazin...
The promise of using our mobile phones as wallets, replacing our credit cards and cash, is a promise that has yet to arrive, but now seems to be just around the corner. Some weeks ago for example, Mas...
What we (collectively) did right when launching e-invoicing in Finland and recommend: 1. Banks joined collectively with invoice portals and file transfer > payment automation was improved, financi...
There is a growing number of examples of fraudsters using social media to extract personal information from customers. A recent case hit the Bank of Melbourne, when fraudsters sent direct messages wit...
I have long been arguing that the natural way to SEPA-payments is through e-invoicing – especially now when ISO20022 for e-invoicing is ready. Here you do not need to force anybody to do SEPA-payments...
SEPA direct debit is a huge step in the wrong direction - making direct debit more complicated for users and more expensive for invoice senders (who naturally add these costs into higher prices - the ...
Now the first e-invoice using ISO20022 e-invoice standard has been exchanged - cross-border and using SWIFT! http://boharald.blogspot.com/2011/09/first-in-world.html Now it is time for all interested ...
It is not an easy decision for banks to agree to pool their ATMs – they are, after all, giving up control of one of their key channels. So what is it about the Nordic countries which means they embrac...
We all know how burning the need to save costs is in the public sector - to have to borrow less and avoid competitiveness destroying tax hikes etc. When this is coupled with a need to move a soon sca...