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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

The Truth About Hadoop

The press often talks about Hadoop as if it were a single technology or even a product. This is far from the truth and creates a false expectation in the industry about the complexity of using Hadoop in real-life situations. I thought I would clarify this and provide a quick overview of the key components of Hadoop and how they can be used in the ...

Brett King

Brett King CEO & Founder at Moven

Why Ebola might kill cash

The Fear Factor on Ebola is over the top right now. We are spending countless hours in the media analyzing footage of health workers, figuring out how a nurse in Texas contracted the disease despite strict quarantine procedures, and debating over whether to travel on aircraft. In all of this though, the transmission methods of Ebola have been well...

/payments

Pat Carroll

Pat Carroll Founder/Executive Chairman at ValidSoft

Payment Card Data Theft At The POS - Time To Knuckle Down

Recently, I wrote a piece highlighting some of the startling data released on the true costs of fraud published in a report by Lexis Nexis. This report examined the costs of fraud across a number of dimensions including channel, payment method, merchant type and location, providing a great view on the true scope of the issues now confronting the p...

/security /payments

Retired Member

Retired Member 

A 10 step model for delivering conduct risk culture

THE CONDUCT RISK IMPERATIVE The FCA’s recent focus on conduct risk marks a significant shift in mindset for most financial organisations. Leaving the term ‘conduct risk’ deliberately undefined, the FCA has been clear that it is up to individual firms to decide what ‘good’ conduct and customer outcomes mean for them. Moreover, the onus is on firms t...

/regulation /retail

Alex Noble

Alex Noble Account Director at McAfee

First Direct - Lessons from Banks vs Supermarkets

I’ve long been an admirer of First Direct. Recently I’ve begun to think that First Direct might be the model for how banks defend themselves from the rise of supermarket banking. First Direct is already as a model of how a niche subsidiary should be managed a bigger bank but it might also be a model for how banks develop offerings that can counter...

/retail

Retired Member

Retired Member 

Facebook to pay your rent

Tenants can securely make payments to their landlords through Facebook Salix Homes, a social housing provider based in Salford, in the northwest of England, is one of the first housing providers in the country to enable its tenants to pay their rent via Facebook, through its payment gateway partner. The provider, which manages 8,500 properties acro...

/payments

Brett King

Brett King CEO & Founder at Moven

The Inmates are Reforming the Asylum - Innotribe

Reprinted with permission from Huffington Post... On September 17, 2011 a group of protestors gathered in Zuccotti Park in New York to protest the growing influence of corporations and the financial services sector. The Occupy Wall Street movement still evades our language today with cries of "we are the 99%" having been damped, but not...

/sibos

David Bomser

David Bomser Head of U.S. Core Banking & Mortgage at SAP Fioneer

Know, Wow, and Empower Customers

Making Customer Insight Analytics Actionable Like most large commercial banks, I’m sure that my bank views my checking account for exactly what it is on its balance sheet, a liability. To be fair, I treat it as my personal controlled disbursement account. Money is directly deposited semi-monthly, and evaporates just as fast to cover my mortgage, b...

/retail

Brett King

Brett King CEO & Founder at Moven

Africa, ApplePay and the iPhone 6: Resistance is futile

If you've followed my bullish ramblings on mobile payments here at Finextra, you'll know that talk of the coming ubiquitousness of mobile payments is nothing new for me: Why Square Wallet failed, and why Coin card is next... (May 2014) Why payments are disappearing, and mobile will win (Oct 2013) Why the iPhone means the end of Swipe and Cards (Se...

/payments

Retired Member

Retired Member 

To those who still don't get it...

It's been a while since I blogged here at Finextra (for many reasons)... Today is a special occasion. The day Apple (and I) said "FU!" (You'll understand the context better if you glance through my December 2013 post.) To those who doubted Apple will do NFC. And those who refused to listen about the consequences of Apple doing so... To a...

/payments

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