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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
It is a real irony that when a business asks it’s Bank for financial support, and gets told “no”, and finds alternative funding, it pays the money it has raised elsewhere straight back into the Bank t...
A side note first, to put things into perspective: to address any of 6bn mobile subscribers, anywhere in the world, all you need is a 15-digit number (16-digit, in some cases). To send someone an ema...
Last evening I attended a presentation by Tony Sales, Britain's Greatest Fraudster ("ex", actually - but he is still as sharp as ever). Although he didn't tell anything new in respect of ho...
Fifth Third Bank and NextJob came together to address a challenge faced by most retail banks - Mortgage defaults. According to the press release from the company, Steven Alonso, executive vice preside...
Data is at the center of most challenges facing our industry today, with business drivers such as new regulations, aggregated risk management, and deep customer insight all having critical data manage...
Ask the head of research at any major bank, and they will tell you that their insightful research is a core competence for the bank, and a reflection of their deep understanding of the markets, and a ...
There has been a re-newed "witch hunt" lately to crack down on "tax evaders". I am not talking about the Cyprus crisis here - that's another can of worms with some interesting twis...
Can a solution based on Faster Payments become a viable alternative to the card schemes in the UK?.. I (very much) think so. Faster Payments service is based on the "account to account" syst...
In 1995 the average UK customer of HSBC visited the branch just over twice a month; in 2012 they only popped in just over three times a year. This illuminating statistic came from Brett King in an en...
Recent posts: Apr 2013 Why us reuse to difficult? 403 views Mar 2013 Cutting admin cost in half - video 1110 23 Feb 2013 Virgin territory 1987 22 Feb 2013 Is SME-sector competitiveness important? 2254...
Most countries have established e-society strategies aiming at ao providing public sector services via the Internet. Progress has generally been fast with general information sharing - but when it c
"Lets shake on it" - A handshake has always been the way to seal a deal. It is a human interaction, based on trust and relies on the honor and integrity of the parties involved. Last week an...