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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Charmaine Oak

Charmaine Oak Co-Founder/Director at Shift Thought Ltd

Payments - Looking back, looking forwards

It is easy to find fault in company launches, but as a former product manager I fully understand the courage it takes to get there in the face of uncertainty, and the myriad factors that stand between you and success. So I invite you to take a few minutes to reflect with me on some of the things that went right last year. This is by no means a c

/payments

Abhishek Chatterjee

Abhishek Chatterjee Managing Partner at Gartner Inc.

Web Summit,2015 - why it’s a must attend for startups

Every business is getting disrupted by high speed Internet connectivity, smart mobile devices at low price points and availabilityof digital infrastructure & computing power on demand (CLOUD). This is amplified by the great demographic condition exist today (1st time in the world millennial are more than baby boomers). As we enter the age of c...

/startups

Brett King

Brett King CEO & Founder at Moven

Predicting the future is hard, but online surveys are useless trending indicators

A recent study by YouGov and ACI Worldwide seemed to suggest that the whole digital disruption of banking thing all adds up to a hill of beans. The study which says that mobile banking and payments are basically a bust, seems to indicate that consumers aren’t using the tech that banks and FinTech’s are rushing to implement. The data to support thi...

Neelesh Parekh

Neelesh Parekh Advisor in Financial Services at .

Hello, time to re-think omni-channel operations

Whilst we all implicitly understand the benefits of the omni-channel customer nirvana, more consideration needs to be given to the cost to serve, revenue uplift and operational impacts. Last week Adele made my case for robust quantitative reasoning (rather than vanity) even stronger. Being able to flit between Call Centers, Branches, Smart Phones,...

Retired Member

Retired Member 

Securing Mobile Payments with a DEFENSE IN DEPTH

Mobile payments is the next “big thing” for consumers. But how can we keep it from becoming so for hackers as well? As our “always on” culture moves from good old plastic and chip cards to mobile phones, where data and software are more vulnerable to hackers, how do we maintain trust without eliminating utility? According to Verizon’s Data Breach ...

/security /regulation

Retired Member

Retired Member 

Fancy a quickie?

Tinder, 3nder, schminder. Welcome to the new world where non-committal promiscuity is the norm of the day (if not de rigueur), both in personal life and in business. Welcome to the "tinder" world with "tinder" business models. One could say it all started with the "liberation of women" - being less dependent on men (h...

/startups

Alex Noble

Alex Noble Account Director at McAfee

Law, territory and the Blockchain in Financial Services

I'm finding that I'm having very productive discussions with lawyers as ideas mature on how blockchain could be used in financial services I should stress that I'm a technologist rather than a lawyer – a student job at a firm of Edinburgh solicitors rapidly demonstrated that Scots law was not for me. However, if you wish to build a blockchain archi...

Retired Member

Retired Member 

DIGITAL BANKING Tips - Tip 31: DISRUPTION: Friend or Foe of Banking?

Have you ever heard the story of the six blind men who tried to find out what elephant is? Probably you did. In this story, these blind men have no idea what elephant is, decided to touch to understand what it is and depending on which part of animal they touched – they described the elephant. All thought and insisted that they are right in their ...

Retired Member

Retired Member 

You must be kidding me

Time to ruffle some feathers. Innovation, payments, fintech - there has been a lot of buzz and commotion there for the past few years. The end result - mostly fizzle. Why? There has been no real problem to solve. That conclusion surprised Rory Cellan-Jones when he interviewed me at the Payment Council's "Payments Innovation" conference l...

/startups

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Revolution! Now!

The technology explosion is making so many new far reaching opportunities visible that new challenges have appeared or old ones have become even more challenging. The first that many of us meet in our innovation work is the difficulty to choose between exponentially growing alternatives. The second one is to get our audience to understand that de

/payments

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