Dutch banking group ING has implemented Arcot Systems' hosted TransFort application which it will use to provide Verified by Visa and MasterCard SecureCode online authentication services to its 1.3 million cardholders in The Netherlands.
California-based Arcot says its hosted 3-D Secure authentication platform will be installed at ING's card division. The system includes a cardholder enrollment facility.
The VbV and SecureCode programmes require cardholders making purchases on the Internet to verify their identity with a password. Arcot says the use of the password enables the bank to verify users with the card issuer before the transaction is completed, which reduces the risk of fraudulent transactions.
Arcot says the technical side of the implementation was completed in two and a half months and involved setting up the links between itself and ING Card. A customer pilot programme was put into place prior to the full installation, which involved composing text screens, button text and other marketing-related content.
Roy Budjhawan, fraud risk manager, ING Card, says: "When we started planning the implementation of 3-D Secure using the Verified by Visa and MasterCard SecureCode standards, we decided to go straight to Arcot. They participated in the development of the protocol from its inception."
Arcot says there are currently over 11,000 issuing banks and 25,000 online merchants using its 3-D Secure technology worldwide.