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1068 Results from 2020

Lisa Fretwell

Lisa Fretwell Managing Director of Data Services at Experian

Helping people to build their financial resilience

What can you do to support financially stressed customers? That’s the big question facing financial services right now, as rapid changes to millions of people’s incomes, triggered by the Covid-19 outbreak, mean lenders are being looked to for additional help over the coming months. Latest figures from the Office for National Statistics revealed al...

/inclusion /covid-19 Contributed Data

Patricia Kusch

Patricia Kusch Consultant at GFT

New dynamics in our post-pandemic future

It would be fascinating to know just how many of our banking leaders are feeling somewhat exposed by their handling of this devastating and ongoing pandemic. Hindsight is leading us to believe that a global crisis of this scale was a well known possibility, which begs the question… why were so many banks caught unprepared? With little historical d...

/retail /covid-19

Saloni Ramakrishna

Saloni Ramakrishna Author; Senior Director at Oracle

Profitability Paradigm. Moving from Business Continuity to protecting Margins to growing P & L.

I have always maintained that at a fundamental level commercial banking, as the name itself suggests, is a business and has the core values and principles of a commercial enterprise - that of Liquidity, Solvency and Profitability. Safety, Stability plus Social and Economic relevance are as critical given that banks are powerful economic instrument...

/regulation /retail Banking Strategy, Digital and Transformation

Paul Shumsky

Paul Shumsky Technology Advisor at Entrepreneur

Top 5 Mobile Money Technology Providers in Africa

Africa is the last frontier of untapped global growth, and fintech innovators are starting to get in on the action. The continent offers enormous market potential because almost 60% of the population is still unbanked. The lack of banking facilities means that fintech providers can start building their businesses on a clean slate and avoid the ch...

/retail /inclusion Digital Banking Trends

Retired Member

Retired Member 

Beyond Chatbots : Conversational AI in Banking

In 2017, American banks collected 34.3 billion dollars in overdraft fees. (link). The average value for an overdraft fee is $ 30 in the United States. This means that the average American ended up paying $ 125 in overdraft fees. In a world where the share of digital payments is growing rapidly, a digital assistant (or ABAs – Automated Banking Ass...

/retail /cloud Analytics in Banking

Retired Member

Retired Member 

Creating data trust as the basis of open banking innovation

Richard Price, UK&I Sales Director, TIBCO Software More than ever before, banks need to stay relevant, as traditional financial services companies are competing with far nimbler challenger brands that are changing traditional service models and product mixes. We’ve seen this accelerate, as the world continues to be turned upside down by COVID-1...

/regulation /markets Open Banking

Keith Stonell

Keith Stonell Managing Director, EMEA at Guidewire

Are insurers’ heads in the cloud?

We are all adjusting to new ways of living and working and one such adjustment, I’m sure many of us have now encountered, is the virtual conference. Beyond the obvious upsides such as not having to deal with the travel, the jet lag, the hotels, and the bad coffee, the virtual conference experience has been an interesting and enjoyable one. Judging...

/cloud /covid-19 Digital Insurance Trends

Retired Member

Retired Member 

Bank 19 - a brave new bank for a brave new world?

In common with many others, I too was relieved when the government introduced a variety of fiscal measures designed to support the UK economy and the wider population as we navigate our way through this global pandemic. Finally, after a nerve-racking delay, an increasing number of small-to-medium-enterprise (SME) businesses have now received the g...

/retail /covid-19

Ron Delnevo

Ron Delnevo Chair at UK Cash Supply Alliance

Give Cash a Great Big Hug!

My love affair with cash started with my parents. I was born in the 1950s, entering the world just as the UK was finally leaving World War 2 rationing behind. In those far off days, there was plenty of poverty – but little debt. The financial system really didn’t allow the general public to have significant debt. Personal loans from a bank or build...

/payments /inclusion Financial Inclusion

Ron Delnevo

Ron Delnevo Chair at UK Cash Supply Alliance

Cash: The Comeback-Kid?

There is much speculation about the extent of the comeback cash will make after the latest pandemic is behind us. To be fair, cash has had a bit of a tough ride. Lockdowns impacting more than half the worlds population have lured people into the clutches of internet shopping - and, as we all know, paying by cash on the internet is a bit tricky! On...

/payments /inclusion The future of Payments in Europe

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