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307 Results from 2023, /retail

Maria Schuld

Maria Schuld Head of Regional and Community Banking at FIS

Delivering on the Small Business Banking Customer Experience

According to the Small Business Administration, small companies generate 1.5 million jobs per year and account for 64% of new jobs in America. Small businesses also comprise 44% of U.S. economic activity, so as the number of new businesses expands, their economic contributions grow as well. Community banks are critical engines to the economic expa...

/retail /markets Banking Strategy, Digital and Transformation

Nick Green

Nick Green Director at Purple Patch Broking Ltd

Key lessons from 30 plus years in credit data

The credit data landscape has undergone huge shifts over the past few decades. As longtime veterans who have navigated this complex, ever-evolving industry for over 30 years, we have witnessed these changes firsthand. Data has become increasingly commoditised, as new technologies disrupted the status quo. And regulators have stepped in to address e...

/retail /crime Banking

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

The Advantages and Challenges of Creating Your Payment Gateway

Constructing your payment gateway offers various benefits and certain challenges. Before you embark on this endeavor, it's crucial to comprehend how developing a payment gateway from scratch can positively impact your business while also acknowledging the hurdles that may arise along the way. Advantages of Creating Your Payment Gateway Let's sta...

/payments /retail Banking Strategy, Digital and Transformation

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Saving 2.0: Breaking Free from Tradition

In Belgium, the traditional savings account remains highly popular, boasting a total deposit of over 300 billion EUR. With approximately 11.5 million inhabitants, this averages to about 25,000 EUR per Belgian on their savings account. However, this is an average value; most Belgians do not have this amount on their saving account, which means some...

/retail /inclusion Digital Banking, Mortgages and Savings

Alex Kreger

Alex Kreger Founder & CEO at UXDA

How to Align Product Design with Brand Strategy in Digital Banking

Leading tech companies embed their competitive edge in digital products, setting the stage for success from the start. However, traditional financial firms face a challenge here, especially when adopting white-label digital solutions. Aligning them with their unique business essence and customer needs is tough. In finance, digital transformation i...

/retail /identity Banking Strategy, Digital and Transformation

Nick Green

Nick Green Director at Purple Patch Broking Ltd

Trends in credit data: What to watch in 2024

The world of credit data is changing rapidly. In 2024, the rules of the game are evolving. Understanding these changes is crucial for optimising risk assessment, compliance, and customer management. Ready to deep-dive into what 2024 has in store for credit data? If so, this is your go-to resource for staying ahead in a rapidly transforming sector. ...

/regulation /retail Banking

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Consumer Credit Ratings Should NOT Get More Personal

In a recent op-ed entitled Credit Ratings Need To Get Personal in the Economic Times, the authors compare corporate credit rating and consumer credit rating and make the case for enriching consumer credit rating by pointing to the more-enriched composition of corporate credit rating. In my opinion, this is a false equivalence for at least two reas...

/retail /wholesale

Dmitriy Wolkenstein

Dmitriy Wolkenstein CEO at TIMVERO

The Importance of understanding profitability of each customer

What are we discussing here? In this piece, we will delve into a method that empowers banks with deeper insights into their existing operations, facilitating a structured approach to discerning primary revenue sources and gearing up for impending challenges. Visualize this scenario: You're a bank CEO going through the quarterly financial results ...

/retail /startups Digital Bank Transformation

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Prevent Sabotage of Customer Experience in Digital Banking

Almost every financial institution invests a lot of effort and money into improving customer experience (CX) in the banking service they provide. This is the main way to ensure a competitive advantage in the digital age. Unfortunately, sometimes results are pitiful. What could be the reasons behind a bad outcome of digital product design in financ...

/people /retail Digital Banking

Dzmitry Seachouk

Dzmitry Seachouk Lead Quality Assurance Engineer at Solvd, Inc.

Key Focal Points of Building a Test Strategy for a Fintech App

When I start working on creating a test strategy for an application, one of the biggest impacting factors that I need to consider is the application domain. It defines a lot of context for any stage of software development, but it is especially important for QA processes. Domain determines how users interact with your app, the accepted complexity ...

/retail /wholesale Fintech

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