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278 Results from 2008, /retail

Steve Ellis

Steve Ellis Founder at Finextra Research

Intuit needs to find a new business model

And that needs to be SaaS based. Well, that's what Sramana Mitra thinks.

/retail Finance 2.0

Paul Penrose

Paul Penrose Head of Research at Finextra

Paper cheques are so 17th Century

A sign of the times: The Cheque and Credit Clearing Company (C&CCC) and Apacs, the UK payments association, has issued a new advice guide for consumers on how to write and receive cheques. Recent research conducted by C&CCC has shown that over half of all UK account holders are concerned about receiving cheques and around a quarter don't l...

/payments /retail Trends in Financial Services

Elton Cane

Elton Cane Digital product delivery at News Corp Australia

Do retail banks respond to emails?

I saw this survey last week that revealed 53% of UK banks fail to respond appropriately to online queries or emails. A US version of the same study last year found that of 72 banks surveyed, well over half - 67% - of firms did not provide satisfactory answers via e-mail. These survey results are obviously good marketing hooks for IBM and Kana (whi...

/retail Trends in Financial Services

Paul Penrose

Paul Penrose Head of Research at Finextra

The new, new banking

Research from ComPeer suggests that demand for financial advice has slipped sharply in the past four years. In the research among 2000 adults, respondents were asked who they regarded as their main financial services advisor. An identical question was asked in June 2003 and big changes between the two surveys are found: Far fewer people have a f...

/retail Finance 2.0

Paul Penrose

Paul Penrose Head of Research at Finextra

Finextra video extravaganza

Over the course of the past year the Finextra editorial team have been honing their new media skills with a series of face-to-face video interviews with high-profile participants in the fintech community. Satisfied with the way in which the medium enables us to provide a more analytical and animated spin on industry issues, we've decided to pack...

/retail /wholesale Video extravaganza

Gary Wright

Gary Wright Analyst at BISS Research

SEPA could have been so much better!

As the SEPA fanfares of the 28th January disappear into the distance, it's worth analyzing how all this could have been handled so much better, to achieve the mutual objectives of the banks and most importantly their corporate customers. After EBA day (organised by Finextra and EBA), last year I undertook some research based from the Corporate Tre...

/payments /retail SEPA and European Payments

Retired Member

Retired Member 

Move over Eastenders the next soap opera is here

Earlier this week, whilst catching up on news from America, I came across an article in the New York Times announcing, "The credit crisis is no longer just a subprime mortgage problem." Now no disrespect but I am sure the majority of people getting this newsflash from the New York Times have no idea what it really means. As for the rest...

/regulation /retail Trends in Financial Services

Retired Member

Retired Member 

Bank Positioning - Custodian of Customer Trust

With internet spreading its net across the markets, financial products are being invented and developed by companies – read as independent innovators. The selling points for all such innovators mostly revolve around three common spokes – Speed, Secure & Service. With multiplicity of products and innovators in the financial intermediary space, ...

/payments /retail Innovation in Financial Services

Paul Penrose

Paul Penrose Head of Research at Finextra

Finexpo goes green

No sooner have we closed the doors on our annual capital markets conference Finexpo – City Technology Strategies, than we’re opening registration for a new event, Finexpo – Green City. It’s part of a strategy to extend the Finexpo brand to encompass new markets and deliver more focussed market intelligence through our growing events portfolio. Fin...

/retail /wholesale Going green

Paul Penrose

Paul Penrose Head of Research at Finextra

Sepa? Next time I'll use PayPal

After recovering from the round of spontaneous street parties and celebrations that marked the introduction of the Single Euro Payments Area last month, my old mucker Dave Birch decided to try out the brave new world of frictionless money transfer in person. Sadly, however, Dave’s attempts to initiate a Sepa credit transfer to friends in the Nethe...

/payments /retail EBAday

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